Mike Miller Toyota

My service experience was excellent, especially with my service advisor Renee. She was very helpful and knowledgeable. I was extremely satisfied with her service.

I used to take my car in to Miller Toyota for services but stopped going. Every time I went, they suggested me to have a minor service or in...

I went to Mike Miller Toyota one time for a part and the service parts sales person was extraordinarily helpful. I stopped by their show ro...

It was my 1st time there and was NOT happy with the service. They quoted me 2 1/2 to 3 hour wait for a MINOR maintance, which I was already a bit bummed about such a long wait but then again what can you do right? So I said Ok hoping that it will be ready earlier and headed to their DMV like waiting room where I waited 3 1/2 hours!!! That is after I hassled them a couple of times asking about where my car was . The worst part is after I paid, the lady there asked me if I could fill out their survey telling me that anything but Excellent is a failure. I planed on NOT giving them the excellent review but when I got home I noticed that the lady ripped out the survey form! I saw her ripping some part of the page off but I didn't think it was the actual survey form! She must have filled it out as Excellent herself and mailed it out! Isn't that illegal??? I do not recommend this place...I only went there because it was close to my new place but I guess I'm going to have to look for so... Read more

I bought an 05 Sienna. They told me the lowest rate possible, 3.9% with no fees and a free upgrade to aluminum wheels. During signing, she...

I don't trust this service department as far as I can throw them.I have had repeat problems with idiotic things from the fuel system to the ...

I was in the market for a new Prius. I called 10 dealers in the area and got price quotes from all. I decided that after talking with Homi a...

Is there a negative rating, because Miller Toyota deserves it. I had the misfortune of purchasing my 07 Toyota Matrix from Miller Toyota in January. And they literally gave me the wrong car. That's right, the VIN number on all my paperwork was NOT the VIN number on the car I was given the keys to drive off in. A mistake they did not realize until months later when the car was not in inventory. Then they reported that car, which I had been driving, stolen to the police. So I had to haul myself down to the dealership and re-sign all my corrected contract and registration forms. And then get all new accounts with my lean holder and insurance companies. It is now December and they still have not fixed the registration with the DMV. In fact, I received a renewal from the DMV for the VIN! I'm still calling them on a weekly basis to get an update on the registration status. When I was last at the dealership, on a Friday, they were nice enough to offer to wash my car for me...if I c... Read more

"I just thought I should share this......... I took my car into Miller Toyota in Culver City because of some brake problems I was having. They quoted me for new brakes and rotors in the front and new brakes and an axle seal in the rear. The total estimate for the job was $1720.00. I said not to do the work. The next morning I took the car to Marina Del Rey Toyota. I just dropped the car off and did not tell them anything about my visit to Miller Toyota.They quoted me $598.00 for the same job. They said my rotors where fine and some other part did not need to be changed. I saved almost $1200 by not taking my car to Miller Toyota. Be careful if you are taking your car there for repairs!!!

Most of us aren't mechanically inclined so you need to trust the guy who's telling you what your car needs and you can't trust these people at all. They told me I needed new brakes but I took it to a local mechanic who just threw some pads on and saved us $700. Besides over selling services, they overpromise when the car is done and so you end up sitting around this irritating waiting room. Last, they're very expensive. For non warranty work (i.e., regular service) you should go to a neighborhood mechanic.

Miller Toyota having New and Pre owned Toyota Vehicles, they are located near Riverside, Los Angeles, Anaheim, Long Beach, Santa Barbara, an...

I went in for 20,000 miles check on Scion xB (i drive less than 5000 miles a year with 3000 mile gas change, at Lube etc). For the 20,000 mile check up recommended by Scion, they charged me $160 plus recommended doing two "flush" services and I don't know what -- ended up with close to $400 bill, even with the discount ticket I got from them in Direct Mail. They actually wanted to change my brakes as well but there's nothing wrong with my brakes. I declined - it would've been another 3-500 bucks. Also from the time I paid everything at the cashier (after they told me the car was ready) to me getting the car while waiting at their cheap and unfriendly "Vip" lobby was close to an hour. I mean I had to go back to people 3 times to say "where is my car?" The car was also still dirty and smelt like oil for two more days of driving. Sales experience was decent -- but, man, stay away from their service department. My other car, which is a mini, had 15,000 mile check up a couple mon... Read more

This was not a good car shopping experience. First, you get bombarded when you first walk over. Literally two salesmen faught over who was n...