Metrokane Rabbit Corkscrew

The device works well mechanically. You should know that there is a coating on it that gives it a nice matte black finish & rubbery texture that feels good to hold for about 3 years. Then at about four to five years of age it turns sticky and will leave a black gunk on your hands; not cool. I think a $50 corkscrew should last longer than four years; so I spent about an hour with adhesive remover & alcohol and was able to remove the coating. The hard plastic that is under the coating is now blotchy, but at least my hands stay clean. It still works well mechanically, but it is no longer the pretty party tool. Buy a Screwpull or an all-metal corkscrew.

I'd give zero stars if it was an option. Don't waste your time on this company. My first Rabbit had a plastic handle. When it broke after several years of use, I replaced it with a metal handle Rabbit because it had 10-year warrantee. (I think the first one had a 2-year warrantee.) The new Rabbit malfunctioned. A mission-critical piece of rubber tore, making the Rabbit useless. I sent the Rabbit to Metrokane per the package instructions. (I paid the postage and also had to enclose a check to cover *their* mailing costs.) A week or so later, my Rabbit was returned to me without any repairs. Their note said that they couldn't find anything wrong with the thing. I phoned Metrokane to complain. They said that the rubber was not covered by the warrantee. I was told to get rubber glue to fix the thing. I checked the warrantee. Nowhere does it say that certain parts are not covered. Finally they agreed to replace it. The replacement was defective. The Metrokane r... Read more

Purchased two to use at a community event with lots of wine to open. They functioned perfectly and kept the wine bar line moving. Lost a small piece from one during the clean-up. Call Metrokane and they immediately mail me a replacement part at NO charge for the part or postage. Would purchase them again but figure these will last a long time.

What a waste of money. Step One - The corkscrew goes in effortlessly ... then comes out effortlessly, leaving the cork right where it was. Now you have a cork with a hole in it. Keep trying until frustrated. Step Two - you use your old cork puller, and write a bad review on Amazon.

From a design standpoint, this is a very good product. But the documentation is pathetic, and was clearly never tested with new / real users. There is no explanation of how it's supposed to work. That understanding is very helpful: with it, you'll never have trouble, and will marvel at the clever design. Let's get started. Have a bottle of wine handy on which you've already used the supplied (and very good) little foil cutter to remove the foil over the cork. Take the unit in your hand and look at the movable parts. The overhead lever that swings outward / downward and then is reversed / brought back over the top - moves the spiral corkscrew up and down. To see this, operate the overhead lever with one hand while holding the clamping "side handles" with the other. When you move the overhead handle the corkscrew rotates. Why is the corkscrew turning? Because it's forced to do that as it goes through a "guide" (the metal collar with gray plastic center). The gray plast... Read more