Metro Livery

Approval Rate: 90%

90%Approval ratio

Reviews 35

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  • by

    erinscott17e82_c

    Sun May 09 2010

    I used them on Mother's Day . I just wanted us to be dropped off at our location and then picked back up a few hours later. All the other services that I called would not do this. They wanted us to keep the car the entire time which would have cost a fortune. Not only did they accommodate us at the last minute, they let us make several changes even up to the same day AND they are open 24 hours. The driver was on time, the car was super nice and the drivers were courteous!

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    citysearchuser_19a51770370561_4

    Mon Apr 26 2010

    I used Metro Livery for an overall city tour. I have also used Metro Livery for a corporate meeting. The service and information that Metro ...

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    calibure168eda

    Fri Apr 23 2010

    I was told that Metro Livery were the best people to use for car service in Nashville. What I found was extremly disappointing. Apon calling the first time I had a lady answer the phone saying, "Ma'am have you tried the making a reservation online, we're busy right now." There was no, "Hello this is Metro Livery," and I'm a man, so I have no idea who she thought she was talking to. After she heard my voice she said, "Oh, this is the wrong person," and just hung up on the phone. The calls after that weren't much different. People pushing me to the website, when I did have internet service where I was. I had to call four times before I could make a reservation. I had to call and change from a town car to a van the next day. I did that, and the lady was very short with me on the phone. As a percaution I called back the next day to have to lady tell me that the reservation still had "town car" down for what was coming to get us, which of course was wrong. On top of all this the ... Read more

  • by

    truthfulcustom_e6abb4

    Wed Apr 21 2010

    We needed a car service for a huge meeting that we were having in Nashville. I googled this company and took a chance based on their website. When I called to make my reservation and the operator was rude, that should have been my 1st clue that this was NOT the company I should use. I ended up making at least 7 reservations in which there were changes to many of them. When I needed to make a change I would call them hoping for assistance with no prevail. When I needed a reservation cancelled, they would take the reservation number, but a car would still show up. Also, when the cars did show up, they were never on time...at least 15 mins late EVERY TIME. Finally...the last reservation was scheduled and when they arrived (on time for the 1st time) the guest was not ready. They had to wait about 10 mins. When the guest was ready and loaded in the car, the driver informed them that it was be a 10.00 fee...WHAT???? Poor poor poor customer service. After being rude and late several times the... Read more

  • by

    bren555551f7b1_e

    Mon Mar 22 2010

    The absolute best in Nashville. I use Metro Livery for both personal and company transportation every time because of the great service received. Always reliable. Pricing is great.

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    citysearchuser_1acc3b

    Sun Feb 07 2010

    To Owner of Metro Livery My staff and I have used your service for some time now, well over a year. When the residents of this building...

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    wrkf1414e864

    Mon Jan 18 2010

    Great Experience- they have always been fantastic. The last time my cell phone had fallen out of my purse and I did not realize it I had lost it until later. When I called to check they went above and beyond to find it and then overnighted it to me right away. I was so grateful and impressed with this company. Also they called a few days later just to make sure it had arrived! I will 100% use this business again!‎ Carla

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    citysounds8011_637d

    Tue Jan 05 2010

    Excellent service. Wonderful customer service, beautiful cars, neat, professional drivers. Great overall experience. Easy and fast to make a reservation. I recommend using this company. Driver was extremely professional yet, extremely friendly and personable. Highly recommended. The price was the best out of about 10 places we had checked. We will definitely use them again and suggest you do the same if you are looking for a great car service.

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    purpledoc1d9f7_f

    Fri Jan 01 2010

    The phone operators were very courteous and the driver was 10 minutes early and professional. Can't beat the price. I asked 3 times for a luxury vehicle and was told we would be picked up in a Lincoln town car. What arrived was an old, beat up chevy suburban with 317,000 miles on it that should be retired. I called the company and was immediately offered a refund. Good service if you do not care about what you will be riding in. The price is less than other companies that I researched.

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    cynthiaklaja14_f0ef

    Mon Dec 14 2009

    Want to tell you that Sam Hambrick is a complete professional and he was a lovely driver! Thank you for such a great experience! Cynthia Klaja 917-750-0967

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    adrianeage17ab_19

    Mon Dec 14 2009

    Hello, I recently visited Nashville from Buffalo, NY for a quick three-day business trip. Mr. Sam Hambrick picked me up at my hotel on Saturday morning 12/12, he was extremely polite and courteous, and I wanted to compliment him on him on his service. Thank you very much! Adriane (716)698-0734

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    kencolson1c7ef_4

    Thu Dec 10 2009

    Metro Livery, Thank you for taking care of our transportation needs while in Nashville, TN and teaching at our Edulog Southeastern Conference at the DoubleTree Hotel, Downtown Nashville. We were pleased to use your car services during the ride from the airport to DoubleTree then reversed at the conference end. Thank you for your promptness and the polite courteous behavior of the drivers. We found them to be real gentlemen in every sense of the word. Our Sunday Reservation code was: 46706 and we were met at the baggage claim @ 6:30 pm Our Wednesday Reservation Code was : 46708 and we were met at the DoubleTree @ 5:00 am Thanks again for your prompt service. We will call again on our next trip to Nashville. Ken Ken Colson Edulog Implementation 406-728-0893 Ext 3224

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    marydfromnashv_i5b341

    Thu Nov 19 2009

    I had company in town for the weekend and needed transportation around town for 12 people. I had Sam, in the white van, all weekend. He took us downtown on Saturday night, to the Titans game on Sunday, and to our favorite bar after the game. He was prompt, courteous, and the rates can't be beat. By the time you pay for parking, gas, and driving around looking for parking, Metro Livery pays for itself. I have told everyone about them. I have them in my cell phone on speed dial now. I will never call a cab again!!!!

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    tammor10730b

    Tue Oct 13 2009

    My daughter & I used your service on Oct. 13 for the Keith Urban and Friends concert. Our first driver went out of his way to be helpful in assisting us with a parking solution (Bill) and our second driver was just fabulous getting through the end of the concert maze to get us back to our destination. Your guys opened doors for us, and went out of their way to make our experience pleasant. Thanks a Bunch ! ! ! Would highly recommend your service to anyone ! Tammy

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    mimarder1df6a5

    Sat Aug 01 2009

    Just a quick note to Teresa and the driver for my daughter last Saturday: Thank you for the great service and peace of mind that you provided to me and my daughter, I appreciate your treatment of our sensitive situation, Mitch Marder (206) 779-6696

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    robin9311beb7f

    Sun Apr 26 2009

    Just wanted you to know how much we appreciate your services. Ollie was a very kind driver. The Stretch Escalade was absolutely beautiful and the kids were totally excited when it drove up. We will definitely use your services again. Thank you very much. Robin / Lewis County High School Hornwald, TN

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    cheaneyss1d978_7

    Sun Mar 22 2009

    I want to highly compliment Josh, who was assigned on Friday, March 13, 2009 to pick up me, my daughter, and two young grandchildren at the Nashville airport and drive us to the downtown Hampton Inn. He was waiting for us at the bottom of the baggage claim escalator with the sign and a smile and was most courteous and professional. I greatly appreciate his patience during the long baggage claim wait and the extra care it took to get two car seats and two small children into the vehicle. Name: Mary Seth Phone: 520-459-8069

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    mkspickett1d23_f8

    Sun Jan 18 2009

    Thank you . Y'all were wonderful. Ever need anything in Raleigh, N.C. or Wake County just give me a call or email. Macks/ Macks Pickett Investigative Services Inc. P.O. Box 32006 Raleigh, N.C. 27622 919-844-1483

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    spotdog511d049

    Thu Nov 06 2008

    Thank you for a very pleasant trip from Nashville to Columbia on October 31st. My driver, Allie (sp) was waiting for me, drove with care and courtesy, which was much appreciated. My sister took a business card because she was very impressed. Sincerely, Denise Gottlieb Scottsdale, AZ

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    rebeccaburcham_15db76

    Mon Sep 15 2008

    Just wanted to say thanks to Dee (sp?) for picking me up last night at the airport. He was courteous, friendly, and simply nice after my long day of travel. I know many people only comment about problems but I wanted to take a moment and say thanks for a professional and friendly driver! Name: Rebecca Burcham Phone: 615-403-2696

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    carolrandyt1ce_a71

    Sun Jul 13 2008

    I want to say \"Thank You\"" to Damion

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    lilypad2619255_6

    Tue Jul 08 2008

    My firends and I stayed in Nasvhille yesterday for the concert. your service was recomended by one of Bret\'s band mates. I love our driver T-Bone. Great guy!!!!! The cars were nice and clean I would recomend you guys to anybody. Just wanted you to know how much we enjoyed our rides. See ya next time :) Amanda

  • by

    mandyb718177d1_a

    Sat Jun 28 2008

    We just wanted to say Thank You to Metro Livery. Ya\'ll made our trip a lot better and safer. We would like to especially thank: Trisha, Rich, Mike, Coulyboly, and Akram. We will be back next year for the CMA Music Fest and we will definetely remember you guys! Sincerely, Mandy and Kari (the girls from NC) Name: Mandy Hawkins Phone: 336-964-1065

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    lainne1428cd

    Tue May 06 2008

    First, I wanted to thank you for the ride. Your driver was elegant, on time and the car perfect. When we come back I plan to use your service again and also for my business trips to France and Japan. MATTHIEU LAINNE, BRENTWOOD, TN

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    cottpratt1c05f_2

    Sat Feb 23 2008

    We really enjoyed your services, so thankful we found you and we will keep your number and recommend you to others. Thanks again, Virginia & Frances 221 Duke St. Nashville, TN (615) 672-8284

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    mtaylor22119e3_83

    Fri Dec 14 2007

    Just wanted to drop you a quick note to thank you for the great service you provided. We were very impressed with your immaculate car, professional driver and on-time standards.

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    cmichaeles1aa1_db

    Sat Nov 17 2007

    I booked Metro Livery from BNA to the hotel. I just have to say thank you for the absolutely wonderful service and adding that extra special touch to my first trip to Nashville. When I made the reservation, the receptionist Teresa was nothing but courteous, friendly and inviting. They were on time, vehicle was new and clean. The driver was very courteous. I highly recommended this company!

  • by

    contributor1a2_6e1

    Tue Sep 04 2007

    A 24 hour flat rate up-scale transportation service offers luxury vehicles at competitive pricing.

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    patlee3415c3ff

    Mon Jul 30 2007

    Excellent Service with a smile. No complaints. Easy and cooperative to work with. Nothing was a problem. Courteous and prompt chauffeur. All around awesome and positive experience. Would definitely recommend and use their services again!! Absolutely a first class company!!!

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    apoles17ccf1

    Mon Jul 30 2007

    We have lived in Nashville 13 years. After the first airport pick up we knew we found professionals. They arrived on time at 4:55 am to take us to the airport. The ride was comfortable and excited us more about our vacation. They earned our business for sure. We enjoy using metro every time we wanna go out.

  • by

    nitro19180830

    Thu Jul 19 2007

    We were having trouble with all the taxi/limo services in town. They did not show up so many times we missed our flights couple time. But one of our friend recommended Metro Livery to us. And since we started using this service we are so happy with them. They are always on time and keep the cars so clean. We will always use this service for our personal and business trips. Thank You Metro Livery!

  • by

    wmcg167e70

    Wed Jul 18 2007

    The driver was fine, (the car kinda smelled funny but what do you want? it's a taxi) The driver was a little pushy, he hinted that he wanted a tip because he did not make an hourly wage The lady that I spoke to in their office was rude and hung up before I finished speaking All in all, a yellow cab would have been the same and I would not have had to wait 30 minutes. My Vote---two stars out of five.

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    brandys801ad4a_1

    Thu Jan 25 2007

    Me and some friends were shocked ! They picked us up and took us downtown for like 8.00 what a deal. we will use metro livery for now on everytime.

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    terrijones1976_de

    Wed Jan 03 2007

    I used Metro Livery to travel from Nashville Tn to Murfreesboro Tn. They arrived 5 min early and the driver really made me feel important. The car was really clean and driver was really helpful in opening the door and packing my bags for me. I will be using Metro Livery again in the future and would recommand this service to anyone traveling in and out of Nashville. Terry James

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    angem166d49

    Wed Jan 03 2007

    I'm so glad my friend gave me Metro Livery's number. I Love this service. Really friendly dispatcher and driver. Great price. My plane arrived early and I was afarid I would be waiting. They tracked my plane and was waiting in the limo stand when I arrived. HIGHLY RECOMMEND.