Hillcrest Family Dental Ctr

Approval Rate: 68%

68%Approval ratio

Reviews 50

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  • by

    citysearchuser_11fe08

    Mon Feb 16 2009

    I am no longer scared to go to the dentist any more. The Whole staff is very nice and the dentist take really good care of you. I really e...

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    citysearchuser_142ea0

    Mon Feb 09 2009

    I had a great experience at this office. The staff was very friendly and informative. I feel that I have been treated with the best care a...

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    citysearchuser_14ab1314073672_21

    Sun Feb 08 2009

    I was on the fence with the diagnosis of treatment, but after having my work completed I was truly impressed. The color matched my other tee...

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    citysearchuser_12c427

    Wed Feb 04 2009

    I waited too long to see the dentist during my last visit. My appointment was at 11:00am and I did not see the dentist until 12:00pm. I wa...

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    citysearchuser_1ccc0f

    Wed Feb 04 2009

    I was completely comfortable and at ease. There was a bit of a wait on my first appointment to see the doctor for xrays and exam, but my ne...

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    citysearchuser_1be76d16960553_6

    Wed Feb 04 2009

    Very professional and courteous. A good experience. Called back at appointment time and very pleased with all services. Have recommended to ...

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    citysearchuser_139fc5

    Wed Feb 04 2009

    I go to this office because the do good work, but because I have have to see different dentist sometimes there has been a difference in opin...

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    citysearchuser_14fbe0_424692275

    Wed Feb 04 2009

    I don't know how you do it, I came for the 1st time and got scary news and had to come back for lots of work but I somehow love coming here ...

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    tommynsd14ebdd

    Wed Feb 04 2009

    I used my HMO referral service to find Hillcrest Family Dental. I scheduled what I thought would be a routine check-up/initial consultation. What I found instead was over 2 hours of high pressure sales tactics to try to get me to have unnecessary & expensive procedures done. After getting my x-rays taken I was taken into an office where a ?Treatment Coordinator? has you watch these series of videos about all these potential fatal things that could result if you don?t have these procedures done. After about almost an hour of these sales tactics the Dentist comes in and continues with the sales pitch. She basically states that I have no cavities or anything major but recommends this deep cleansing procedure that includes an ?Arestin? (antibiotic therapy treatment) which my insurance does not cover. Why I was there the Dentist talked me into having a $65.00 procedure that supposedly recognizes pre-cancerous cells in your mouth & gums. Again, not covered by my insurance and it invol... Read more

  • by

    citysearchuser_119691_1693458486

    Sun Jan 04 2009

    hillcrest family dental will rip you off in my opinion. i paid them over $2,000 because they scared me and said I needed an extensive cleani...

  • by

    honestcustomer_508583

    Sun Jan 04 2009

    hillcrest family dental will rip you off in my opinion. i paid them over $2,000 because they scared me and said I needed an extensive cleaning which would require numbing and medication. my teeth have always been perfect. they scared me so much and I had just gotten the new insurance, so like an idiot, i believed them. the procedure was painful. it was unnecessary and costly. very costly.

  • by

    citysearchuser_107786

    Tue Nov 25 2008

    The San Diego County Grand Jury should investigate Hillcrest Family Dental Center for insurance fraud and patient abuse (subjecting patients...

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    citysearchuser_14938813347527_86

    Thu Nov 06 2008

    First off, the moment I walked into the office I felt like I was at home. Was greeted right when I walked through the door Starting from t...

  • by

    angiesue1bb8d6

    Mon Sep 08 2008

    So I went in for xrays and a check up, but the cleaning would be done at another time. Interesting but okay. I have the first appointment of the day and have to wait for 45 minutes. Obnoxious, but I am here so I will wait. X-rays go fine. Dental Assistant comes in and can't really see the cavities I know I have, maybe she is just learning- so I point them out. She takes pictures with a camera and says the dentist will be in soon. The dentist comes in and says I don't need fillings, I need crowns maybe even root canals. But lay ins are more recommended, which are a little more expensive but worth it. She tells me my teeth are awful but she will give me a beautiful smile since that is what people first notice about you. The assistant comes back and goes over the pricing for the recommended procedures including the deep cleaning which is nearly $10, 000! Wow, interesting my last dentist never pointed this stuff out!!! So, I call later to say that I just want a regular cleaning not a deep... Read more

  • by

    citysearchuser_142ebd

    Wed Aug 20 2008

    I thought it was silly and a waste of time to have to make 2 separate appointments for X-Rays and then the cleaning. After my initial app...

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    citysearchuser_182188_1557253456

    Wed Aug 20 2008

    I was being scammed by Mission Valley Dental Clinic for years for all the same reasons the other reviewers had with HFDC, but I thought sinc...

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    citysearchuser_1f862f

    Mon Aug 18 2008

    Okay. I had a whole 5,000 word diatribe all written up about the evils of this place, but I decided to spare everyone and keep this short an...

  • by

    someguy345610f_9f6

    Mon Aug 18 2008

    Every time I arrived for an appointment I had to wait in the reception area for at least 30 minutes after my appointment time to be seen. The dentist that did my cleaning could barely speak English and had trouble pronouncing simple words. Before my cleaning one of the assistants handed me a pair of goggles. I asked why I needed goggles for a cleaning. He replied that the cleaning tool sprays a little water. The tool my dentist used for a simple cleaning sounded like nails on a chalkboard; it spewed water all over my face and clothes. After I was done I felt like I had just taken a shower and needed another one. I have had many teeth cleanings in my life and none were as terrible as this. I will never go back again.

  • by

    citysearchuser_196895

    Wed Jul 30 2008

    hillcrest family dental will rip you off. i have insurance and my teeth are in excellent shape. after the doctor recommeded that i change my...

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    citysearchuser_19d6dc

    Mon Jun 30 2008

    I was overdue for a cleaning, so I decided to call a random number on the list of dentists accepted by my insurance. I made the mistake of c...

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    citysearchuser_153472

    Sun Jun 29 2008

    Don't have enough money for your treatment? No worries - we will set you up with a no interest 18 month loan from Citi Health Card. We wi...

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    citysearchuser_1ee89d_396091062

    Sun Jun 15 2008

    I too wish I had seen this site before I went to Hillcrest Family. It was fairly pleasant until my exam by the dentist and treatment coordi...

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    citysearchuser_1b1b1f

    Wed May 14 2008

    I changed my dental plan to this office as I had problems scheduling a 6 month cleaning at Dr. Carlo's office. My initial impression was go...

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    citysearchuser_1efe26_1123505378

    Tue May 06 2008

    After two visits I got wise and switched providers. The first visit went fine...according to the dentist, I had mostly healthy teeth and g...

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    citysearchuser_1dcd4310485406_39

    Mon Apr 28 2008

    I had a tooth extracted by Dr. Saldana at Hillcrest Family Dental and the experience was very pleasant, he is sincere and really cared about...

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    citysearchuser_14d195

    Thu Apr 03 2008

    I wish I read thses reviews before going to this dentist. This was my 1st visit and I went in for a cleaning. I made an 8:30 appointment and...

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    citysearchuser_12617f

    Mon Mar 24 2008

    I can corobrate nearly everything I have read here. My dental insurance - Smile Saver lists these folks in their directory of providers. I c...

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    kyle94411b7a3

    Tue Mar 04 2008

    Who am I to argue with a doctor? Always do what the doctor orders, right? Well the dentists at Hillcrest Family Dentistry are more like salesmen than doctors. I was told I needed deep cleaning because my former dentist must not have been doing a good job. In addition to a deep cleaning, I needed to purchase a $125 electric toothbrush, which they conveniently sold me. And I should be seen every three months, instead of the standard six months. Doctor knows best. When my bonding came loose I asked them if they could repair it. They gave me an appointment and were kind enough to charge me $100 for the examination. They told me that I needed to come back in a few weeks for a temporary veneer and then a few weeks after that for a permanent veneer at a cost of more than $1,000. No thanks, I said, a bonding would be fine. A bonding only cost about $250. The dentist said a veneer would look better, not so subtly implying the less expensive bonding would look ugly. No thank... Read more

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    citysearchuser_1defb9_1128206748

    Sun Feb 24 2008

    I was absolutely appalled by my whole experience at this crooked office! I was made to wait for 2 hours, was lied to by the staff, was char...

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    citysearchuser_1815ff

    Wed Feb 13 2008

    I hadn't been to the dentist in over 2 years so I suspected I needed more than just a standard cleaning so I made an appoint with HFD. In...

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    citysearchuser_1d6412_703882042

    Thu Jan 10 2008

    I chose Hillcrest Family Dental because they were listed on my insurance plan. I was a bit apprehensive because of the negative feedback on ...

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    citysearchuser_167626

    Tue Jan 08 2008

    I have always had a fine time for my check-ups and cleanings at this dentist office. They are courteous, friendly, and professional. I have ...

  • by

    citysearchuser_143587_965734334

    Wed Dec 12 2007

    This place is horrible. At first glance it looks great, but then you go in and it is assembly line dentistry. They said I need 4 fillings an...

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    citysearchuser_18b77f

    Sun Nov 18 2007

    So this surgery writes yet another 5 Star review to try and counter all of the negative reports written by former patients. I don't know how...

  • by

    citysearchuser_1ef64e_1282696827

    Wed Nov 14 2007

    This office really provides dentistry in a comfortable environment. From front office, to the back, you can feel that all people work in gre...

  • by

    jwilson1213402_f

    Mon Nov 12 2007

    I went in for my first 'check up' after changing insurance providers. My initial Dentist was fantastic, so I reluctantly changed. Without looking in my mouth I was told I needed Deep Cleaning, when I challenged the Hygienist saying I didn't need it and that my last dentist said my teeth were in excellent shape with 1-2 gum levels allround, she got defensive. She then put a camera in my mouth saying look at the TV, I said I didn't care to see, but she said 'No you have too'. She then left the room leaving me to watch a brainwashing DVD on Periodontis Disease, that she said I should watch, jeeeeeez. Followed by other priming visuals of 'Before' and 'After' shots including brand new hair dos in the 'Afters', lol. So there's me, sat there, chest pounding, knowing something was amiss...I got up and left as I said there was an emergency, there was, it was about to happen in my mouth. I didn't give the 'Doctor' chance to confirm my 'fears' that were just brainwashed via visuals and dvd presen... Read more

  • by

    citysearchuser_12c01c

    Mon Nov 12 2007

    What's funny about all these reviews is they're either 1 or 5, lol. The 1's are all consistent and report similar situations and shady treat...

  • by

    citysearchuser_18bc7715095272_01

    Mon Oct 22 2007

    ...then go to Hillcrest Family Dental. I went in for an initial checkup and was told that I needed deep cleaning and that I would have to c...

  • by

    citysearchuser_1d52fc10929801_51

    Thu Oct 18 2007

    If you like to expect a professional service, friendly staff, painless dentistry and reasonable fees, this is the best office you can find a...

  • by

    citysearchuser_1e3c13_689806690

    Mon Oct 01 2007

    Read all the reviews about this office on other websites. They are a scam. They told me I needed thousands of dollars worth of dental work...

  • by

    citysearchuser_130e8f

    Mon Jul 02 2007

    There must be a reason that this office has so many patients. I think that main reasons are that they have great experienced doctors and the...

  • by

    citysearchuser_1a530d

    Tue Jun 26 2007

    My family have been coming to this office for few years. This office offer personalized dental care at reasonable rates in a caring, suppor...

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    citysearchuser_1715f2

    Mon Jun 18 2007

    Oh, how I wish I would have read these other reviews before wasting my time and money. Lesson Learned: Trust your gut!I was at this office f...

  • by

    citysearchuser_1ec073

    Mon Jun 04 2007

    I've had a decent experience at this office with nothing that was unexpected to complain about. I say only decent because this is a dentist...

  • by

    citysearchuser_12ba5c_734378410

    Fri Jun 01 2007

    I am glad that I got a second opinion in this office after being told to pay a fortune for some cosmetic work I needed in another dental off...

  • by

    citysearchuser_135532

    Thu May 17 2007

    Wow - i wish i'd read these reviews BEFORE going. I was there yesterday for my initial exam. I was there two hours and all I got was 15 min...

  • by

    citysearchuser_151be618793927_73

    Sun Apr 22 2007

    After my wife refused to return to this dental office due to dust balls on the floor and overall lack of cleanliness, I requested that Hillc...

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    citysearchuser_105ee9

    Tue Mar 20 2007

    I had a PPO before my office switched to an HMO. The one thing that my job did not explain was the difference. I am glad that Hillcrest Fa...

  • by

    citysearchuser_17e924

    Sun Mar 18 2007

    I have been going to Hillcrest Family Dental for more than 3 years. It is never fun to go to a dentist but this office is as good as it gets...

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    citysearchuser_1eed7a_1387632121

    Sat Mar 17 2007

    The people at this office talked me into getting a crown that I am more or less certain I did not need. (You ask: then why did you get it d...