Hair Color Xperts

Approval Rate: 93%

93%Approval ratio

Reviews 50

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  • by

    jenni4hill211d_72a7

    Wed Jun 02 2010

    Jennifer Dorough is so talented! I actually have followed her from other salons in Charlotte because I don't want to go to anybody else! She listens to what I want and what I don't want and gives me exactly that and I don't leave until she and I both are satisfied. She knows her color (I am blonde - she's very good with blonde) and is very thorough and detail oriented. Even my cut is a little non-traditional, nothing crazy or anything(long, but with shorter layers in the back than in the front), but she makes it look so hot every time and I know no one else could duplicate it. If I suggest something and she thinks it will not look good, she isn't scared to tell me! And I love that about her! I get compliments all the time on my hair and I know it's because of her awesome talent!

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    heatherlee

    Tue Apr 06 2010

    Tonya helped me decide on which color highlights that would be best for my hair! Im always doing something different, blonde, red, or dark brown so we ended up going with the blonde and heavy highlights through out. 2/18/10 Tomorrow I come in and Im gettig a color, highlights, and shampoo so im excited to see what I will change it to next!!! :) 4/8/10

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    courtneymaille_r91bb9

    Mon Apr 05 2010

    My husband and I went to lunch on a sunday and afterwards we took a walk and the door to this salon was open so he decided to get his hair done. I really thought Jennifer was doing a good job so I asked her if she had time to do my highlights after his haircut. I went with her suggestion and went light for summer and my husband loves it. She mentioned she was new to the salon so i wanted to let people know how much we enjoyed her work. We are very pleased for such a spur of the moment thing.

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    jwalbanyny1db6_16

    Thu Mar 04 2010

    McKenzie Faragon is a poor hair styler with a rude actitude..totally ruin my hair...she was in Albany NY (washington ave/hackett blvd) so everybody knows who is her!!!! Hair Color Xperts have a great reputation in Charlotte I dont know why they hired the fathugenose with no skills...SHAME

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    bestmomofall10_dac3

    Tue Jan 19 2010

    I have lived here for years and never cared what my hair looked like until I noticed my friends getting their hair done more so I was sent to this salon by a friend and she suggested a few people there.I had mckenzie cut my hair and create a new style for me since i was giving up ponytails.I went back for color a week later and i am very happy with the results.I would say this was a nice experience.

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    bailyrita1f497_f

    Tue Dec 15 2009

    My daughter and I have been coming to this salon for nearly 2 years and we just enjoy Trent and Eve. She gets a sassy haircut and I get my roots touched up w/ whatever highlights she suggests. These 2 are very consistent and the salon in a whole is great. We feel at home here.

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    laurensanders1_d4e98

    Mon Nov 23 2009

    I have been to this salon 3 or 4 times and I truly enjoy it. I always call last minute to come in on a sunday. I get highlights and a cute bob. I have had trent eve and daniel. I trust whomever is working because they keep notes about my colors. I am pretty easy to please but i do want my moneys worth and i feel like it is well spent here.

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    janellep132dfa

    Thu Nov 19 2009

    I hopped from salon to salon until Juli Freeze cut and colored my hair 3 years ago. She is a keeper! My hair always looks and feels so glamorous after a visit to Juli! She always helps me achieve the look I am going without charging the sky-high prices like most high-quality salons in Charlotte . Her attention to detail and styling skills will keep you coming back!!!

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    plhr18fddc

    Tue Nov 17 2009

    McKenzie Faragon cut, colored, highlighted and styled my hair. Wow! Excellent job and I'm very happy with my new look. I'm receive complements daily from both women and men. You've earned my business!

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    gracenstyle13e_7f4

    Thu Oct 15 2009

    My daughter lives here in charlotte and when I visit we always go to visit Julie and Eve. This has been a tradition for about 3years. Lunch and get our hair done. I made a last minute trip down and we couldn't get in with either stylist that we wanted but Eve assured me that I would love Jay. So I trusted her word and she was so right. He gives the best head massage I have ever had and I have been to alot of salons. He is a sweet boy and made me feel important. So now I have 3 choices and I couldn't be happier.

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    speech1c15f7

    Fri Oct 09 2009

    She did an excellent job with styling my hair! You can tell that she enjoys what she does for a living! I will definitely go back again soon...

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    jenniferncny1d_bb52

    Sun Oct 04 2009

    I really enjoyed my whole experience at this salon. I requested a same day appointment and my appointment began on time and was finished in less than 1.5 hours. Mackenzie was great. I was not exactly sure what I wanted and she did a great job of helping me narrow it down. It looked exactly how I thought it would. I originally had dark brown hair and went with some warm blonde highlights. The cut was SUPER! I really can't think of one negative thing to say! I would definitely ask for Mackenzie.

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    whiteaudi71119_d94

    Mon Sep 14 2009

    I have been to lisa a few times and this past time had a keratin straightening done.She really sold me on this.I literally had fuzz on my head and now its straight and soft.I keep running my hands through it.Her cuts are also great.thank you lisa

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    citysearchuser_1447d0

    Sun Aug 16 2009

    I love this place!!! I am a very picky person when it comes to me hair, like most women. I have posted a review about this salon before but ...

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    mea177716

    Sat Aug 08 2009

    I needed a quick color refresher and contacted the color expert salon. The salon stated that their styists were booked for the day but the manager Eve, whom does not do hair regularly, took care of me that day. My hair looks fabulous. I am from Pennsylvania and it is difficult to get a cutting edge look. She took the time to listen about my previous hair stylists, what I liked and disliked, and she offered many suggestions. At this salon they promise a personalized hairstyle and they delivered. If only they could franchise one up north along with some of their experts! This is the place to go. Cheers for a great experience! MEA

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    rachs134f06

    Fri Aug 07 2009

    The first time I went to Hair Color Xperts - I loved it. Great service and I liked the color. It was very natural. Now I realize that the highlights were only good because the stylist followed followed what was previously done(at a different salon). My second visit did not go so great. Now, my highlights are unnatural blond. The color is about 3-4 times lighter than anything I would ever wear. When I called to see if it could be fixed, the stylist was out on vacation and they could not accomdate me to fit with another stylist. "Sorry" is the best you'll hear from Hair Color Xperts.

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    fergus081c73e0

    Wed Aug 05 2009

    Daniel has been my stylist for several years now. I can't say enough wonderful things about him. At the time of my appointment, he is always focused on me. I trust him completely to come up with my current style and highlights. His speciality is highlights. Daniel takes a lot of care to make sure that my blonde highlights are always just right. If you are in need of a stylist, I highly recommend Daniel. He is talented, professional and cares about his work.

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    moscavia16a4e0

    Tue Aug 04 2009

    Don't waste your time here.

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    mm3times1e1f76

    Mon Jul 20 2009

    THis is a chain trying to be a top salon:( My hlighlights were not good and uneven haircut. I went elsewhere to fix DO NOT MAKE MY MISTAKE

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    bellablancher1_06d4b

    Mon Jul 20 2009

    I went to Jay months ago as a model for a class he was doing for highlights and have been back to him a few times since. He is very talented and detail oriented. I have sent a few friends to him and they liked him too. What really stood out was how much he likes what he does. His coworkers all greeted me as they walked by and that made me feel really good. I recommend Jay to anyone.

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    alicewonder10c_d6a

    Fri Jun 26 2009

    Recently moved here from upstate NY with my family. I was at the wine store and walked by the salon. I noticed they had my favorite hairspray so I went in to buy it and I met Trent. He complimented my hair and said he also liked that hairspray. I went home and 2 weeks later I looked the salon up and there was Trents name w/alot of good reviews. It was fun to piece it all together. I decided to go to him for my color and haircut last week. My hair and Trent are perfect! I just love him. What pride he has and he very well should be proud. I am so happy.

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    maedenjewelry1_9eaa2

    Thu Jun 18 2009

    I really needed to get my hair cut soon, I had been putting it off for a while because I've tried 3 stylist down here and have been disappointed almost every time. I talked to Jenny on the phone and she said she could do my hair the next morning. WHAT A MISTAKE. When I got there she was very unprofessional, she was wearing a tshirt with guns on it? Every one else was dressed nice, it just seems out of place. She didn't have any input on what I wanted even when I asked her what she though. I got a cut and color, I requested that we cover all the red I had in my hair I wanted it dark brown. She smothered my hair with the dye, like literally I was just waiting for it to drip off, I have never had anyone do such a messing job putting color in my hair before. So moving along she then washed it out..... but hardly when I got in the car on my way home I realized she didn't even rinse all of the dye off of my hair line AND I had a big chunk of it in my ear. Luckily it didn't get on my cloth... Read more

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    citysearchuser_167f13

    Wed May 06 2009

    I think that the staff is very knowledgeable, but I just felt like the place was a little stuffy and the receptionist really did not know ve...

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    melissahill131_a8109

    Wed May 06 2009

    My husband and I go to Daniel at this salon. I get a highlight and haircut. It took months of begging my husband to spend the extra $5 to get a nice haircut for himself. I have been very pleased with Daniel, but my husband can't get over the difference in his hair. He actually likes to style it before work now. Daniel thank you for making my husband look like he did when I married him...well considering its been 12 years.

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    citysearchuser_1fbf04

    Mon Apr 13 2009

    I went to Lisa last week to get alot of blonde in my hair and she did perfect. Great results for the money. She suggested more bangs and I a...

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    citysearchuser_12401a_345231067

    Sun Apr 12 2009

    Hair Color Xperts did a great job on coloring my hair. I had to get this grey out of my hair so my kids can stop saying I look old. My hai...

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    mrsmaryhenry73_1578c6

    Mon Apr 06 2009

    I love me hair. I am that girl that never takes risks with her appearance, but I lost alot of weight and ditched my loser man and I decided to take the risk. All I did was look for weeks at peoples hair until I saw the look I wanted. She wrote down 3 names along with this salons name. I begged her to tell me which one was better and she said that all 3 did her hair depending on her schedule. I went with fate and called and took whichever person I got. Her name is Julie and she was great. She modified the look according to my hair type but I can't tell anyone enough about her. She just nailed it.

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    jjcharlotte1b4_7ef

    Tue Mar 10 2009

    This salon was my second in 48 hours. You may find my bad review about another salon on here. This was no joke. I walked in to this salon because I had no choice on a sunday after having my hair ruined the night before. I just wanted someone to tell me what to do with it. The desk girl brought eve up and she pretty much told me I was in for a few months of repairing and she was willing to help me there. I just spilled my guts about how this other salon was horrible and it cost alot. She let me vent and all she could say was, well I deal with this situation all the time and if you trust me then lets start today on getting you a pretty color and treatment. I was kinda bummed because I wanted her to share in my anger, but she didn't even say a bad thing about the other salon. Long story short, that day I left a light brown and i went back recently for a treatment and she was so proud of my at home care that she felt it was safe to start getting me blonde again. I was hoping sh... Read more

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    magicgirl01141_5d9b2

    Tue Mar 03 2009

    I just moved to Charlotte, and the first thing I looked for when i got here was somewhere to get my hair done. I looked at several places and decided to try out hair color xperts. Before I moved here I decided to color my hair all over dark when I am naturally a blonde. I wanted to go back blonde again when i moved to charlotte but was very nervous about finding someone who would be able to do it right. When I came to hair color xperts I was so comfortable from the moment I walked in to the moment i left. I went to leslie and she listened to everything I had expressed to her about being a blonde. She told me all my options and not only listened to what I wanted but also gave me opinions of what she thought would compliment me overall. She made me comfortable and confident. She really made me feel important! I loved the results and I will definatly be back. From the color, cut and the friendly environment I will definatly be back!

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    jenny197713845_e

    Tue Feb 17 2009

    I went to sally's supply store and bought some bleach and tried to foil my own hair. It wasn't too hard to do but I ended up with polka dots throughout my hair. I then tried to fix it with another color and that made it worse. I relied on the reviews here so I went to this salon. I walked right in and the manager greeted me and took me right back to Taylors chair. They both discussed what could be done and they even considered my budget. I felt very comfortable and they told me they had fixed alot worse which was a relief. I can't even tell you how amazed I was with the results. Taylor kept me a soft blonde and made the polka dots go away and jay cut my hair. Although money is tight I will make room in my budget to return to this salon. From beginning to end it was a great experience. I forgot the managers name but thank you for taking care of me the same day.

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    citysearchuser_11d42f96420963_0

    Sun Jan 11 2009

    I asked specifically for platinum blonde highlights around the crown of my head, as my hair is naturally blonde around the front. I ended up...

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    kennedync11225_e

    Sun Nov 23 2008

    I do have pretty nice hair and I was really nervous to have someone new color it. I was used to the same hairstylist for 5 years. I went here and to another salon for consultations only. I ended up picking this salon based on juli's experience and her ideas for my cut. Although I kept the color the same, I let her play with the cut. I love it. I can't say how happy I am with it. She really took her time and the color matched too. I would recommend this salon.

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    amberbogg1f401_4

    Tue Oct 14 2008

    I turned my hair a funny orange color at home and tried to fix it myself 2 times after that. Obviously I had to get some help. I called a few salons based on the reviews on here and after getting the run around about prices and put on hold for minutes at a time, I finally called this salon. They put the manager on the phone quickly as if this was a common thing to them. She told me to stop in and have her look at it and we would discuss everything from there. I went in that day and was told its fixable and 3 hours later I had pretty much what I was trying to get at home. She made it quite clear that it would take a few times to get me to blonde safely. And I had to promise to not color it at home in the mean time. Ask Eve and Lisa about me...the girl that dragged in her empty loreal boxes. Honestly they helped me out.

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    notageek144e71

    Sun Oct 05 2008

    I've been a loyal customer for over a year now, and would never go anywhere else. My haircuts are consistently great. I always get complements from others after I leave there.

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    elizabeth201a6_54e

    Thu Oct 02 2008

    I went to this salon a few months ago based on the reviews. I went back last week for my 2nd visit. I had Juli the 1st time and Jenny the 2nd time. I was very pleased both times and was glad they kept track of the color used. It is very hard to find a salon open on Sundays and thats a bonus for me with my work schedule/family.

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    girls44441f134_4

    Wed Sep 24 2008

    The reviews on here could not be real. This was the worst experience of color I have ever had. After moving to charlotte, and speaking to other women who have had highlight disasters and color botch jobs this is not a place for people who have had color for years. Don;t go!!!!!!!!!!!!!! My highlights were terreble and after 2 trips back I would never recommend this salon to anyone.

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    ashbryant1e06c_f

    Fri Sep 19 2008

    I was blond for many years and one day I thought I'd try to be brown. Just thought I needed a change. Sometimes change isn't always good. I hated my hair brown. I've been to several supposed top notch salons in Charlotte and can I just say they do not meet the top notch status and the customer service was horrible. None of them were able to get my hair blond again. It was always this yucky brassy color. I did some research and based on the reviews I read about haircolorxperts I thought I'd give them a try. Thank god I decided to do that. I'm blond once again! YAY!! Trent was my stylist there. He was very professional and took time to explain to me the process it would take to get me back there. He did not try to change my hair all at once but we did it in stages. He was very honest with me and considered what my hair had been through with these other salons. I'm so glad we took it slow. Now I have blond healthy hair. I couldn't be happier. If you guys are tired of stylists no... Read more

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    raleighgrrl1e4_a32

    Tue Aug 26 2008

    I travel alot for work and happened upon Jenny at HaircolorXperts on a business trip two months ago. I was nervous to get my hair done by someone new but it was an emergency. She gave me an amazing cut and showed me the products I need for my hair. I recently moved to the area and decided to give her a try with my color. Again she did an amaxing job;even changed it a little . I don't ordinarily like change but this was definitely for the better! Everyone in the salon was very helpful from the time I checked in to the time I checked out. I was very impressed with everything there.

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    kellymark14712_6

    Sun Aug 17 2008

    I ruined my hair at home trying to save time and money. It turned orangish/pink in areas, but really muddy on the ends. I looked online and ran across this salon. When I called they put Eve on the phone and she told me she did not have time available to fix it herself but recommended Lisa or Daniel. She told me to come right over. Eve took me to Lisa's chair and they looked at it together. I felt at ease when Eve said Lisa didn't need her help and that Lisa was a great colorist. She was not kidding. Lisa had me fixed in less then a few hours and I look awesome. I know it will get better each time, but now I have the blonde hair I wanted. I told them I would write this because these reviews do no justice to how professional yet comforting this salon is. I will never attempt to do my own color again. Thank you haircolorxperts for saving my hair!

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    cinnes225129ab_2

    Fri Jul 18 2008

    After having my hair ?butchered? on one side, I started looking for a new salon for my daughter & me. We decided to try HCX based on the CitySearch reviews. We made an appt with Eve for my daughter. Eve was wonderful! She talked to my daughter & me for a while to discuss what we were trying to achieve & then gave us feedback. She took her time cutting my daughter?s hair making small precision cuts vs whacking away. The result was incredible! My daughter has a very stylish cut that is also very versatile. While waiting on my daughter, I looked around at the other stylists & their clients. Everyone?s hair that I saw looked awesome! In addition, all of the stylists were very friendly & down-to-earth. Everyone seemed to get along & there was no cattiness going on like in some salons. It was a very pleasant experience for both of us. I had to make an emergency appt after I home colored my butchered hair. I tried to make an appointment with Eve but she was booked up. However... Read more

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    blondebrandy12_ff81

    Tue Jun 24 2008

    I tried to lighten my brown hair at home and it turned many shades of orange. I was freaking out. I figured this salon would have to be the place to fix it. I called and they told me to come in that day and at least have the manager look at it. Eve was very kind and assured me that it was fixable without damaging it. She did not have time that day to fix it so she sat down with a stylist - Laura and the 3 of us discussed the whole solution. These girls were so professional. I thought they would have laughed at me, but they actually made it a fun experience. I am now a perfect blonde with the coolest bangs - Eve suggested them. Thank you Laura for the fix and I will soon be back.

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    mvespa17074b

    Sat Jun 07 2008

    I've seen both Daniel and Trent and they were both awesome. What I loved was that they looked at my face and hair first and really thought about what would look best on ME, taking into account my eyes, skin, face, etc. My husband always likes my hair longer but he can't get over how much he loves my new (shorter) style. These guys really found a color and style that suits me. Trent is wonderful at drying and styling, I wish he could do my hair every morning!!

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    octoberbride15_1de4

    Mon May 19 2008

    I moved here to Charlotte last July and I have had a very difficult time finding someone to cut my curly, long hair appropriately. I went to this salon based on reviews posted here on City Search and also requested a specific stylist, Eve, based solely on these review. EVERY SINGLE PERSON WAS ABSOLUTELY RIGHT!!!! Eve gave me the best service and the best haircut I have had in a VERY LONG TIME. I receive compliments every single day about my hair and my curls never looked better!!!

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    bbpro184262

    Tue May 06 2008

    I haven't had any time to pamper myself since the baby was born. So a friend recommended Eve at HCS and not only did Eve recommend a great new hair style, but the hair highlights far exceded my expectations. I don't know why I waited so long but I will always return to Eve because not only did I make a new friend but I now have my own personal stylist for life.

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    cathy13751020d_e

    Tue May 06 2008

    I went to Haircolor Experts Parketowne Village. one of my girlfriends recommended Jenny. My hair was past my shoulders and I HAD decided to cut it off. We talked about my options and she really listened to me, repeated things back to "make sure we are on the same page".She gave me this awesome little bob that is so much easier for me to style than my long hair was. Kudos to JENNY!

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    thisthatflylil_c9a9d7

    Tue May 06 2008

    This hair cut by Eve is the BEST I have ever recieved. I would recomend her to anyone, she does a great job. I have had so many compliments after this amazing coloring, and cut. I have been so lucky to lay my hair in her hands. Eve Is probably the sweetest person to her customers, and can make them feel comfortable in their chair, and not let them feel unwanted. So when I say she is the absolute best she really is.

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    growincrazy113_2d7

    Tue May 06 2008

    I usually dont write reviews, but I couldnt let this one go unnoticed. This was my first time in the HCX Parktowne, the stylists were all so proffessional and friendly and really know what they are doing. My stylist, Eve was very honest with me and suggested something I never even thought would look good on me, but when she was done, I was very impressed. Her color and cut made me look ten years younger, I have recieved no less than ten compliments a day, and really makes me feel great. Keep up the good work Eve.

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    tazsm107f08

    Sun May 04 2008

    I had an appointment at 12:30 and drove almost 30 miles to get there. When I arrived at 12:15 I was told that the sylist was with another client and that my appointment was actually at 12:00. I told her the appointment was made for 12:30 and I had driven quite a ways to get there. She informed me that there were no other stylist available and I couldn't be seen.

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    meredithw15056_6

    Tue Apr 29 2008

    As a consultant who spends 4 days a week in Charlotte but lives in another state, I chose haircolorxperts in ParkTowne Village (right down to my stylist) based exclusively on the reviews I had read here. Couldn't have asked for a better result! I went in looking for a consultation that would tell me "what would work best for me" in the way of cut and color. Daniel sat with me for almost 30 minutes and did just that. He executed flawlessly and didn't bounce between multiple clients as other Master Designers often do. He had a skill for talking "to" me and not "at" me and, on multiple occasions, sat level with me as he talked through the process. I love the cut he gave and the color really works with my complexion. I'm super pleased. Additionally, the salon hours are great, the ambience is fun, and the refreshments were a great touch!

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    rita23126e4f

    Sun Apr 27 2008

    my hair looks and feels better than it has in years. eve takes her time to listen and really does seem interested in making you to look your best. she also asked questions about my hair and had great suggestions to make it better. eve gets five stars from me.