Greater Austin Moving

Scott was my contact and he scheduled my move in a short time with a good rate. Pete showed up today with two others and they never stopped smiling even though they were working so hard. Pete was very polite, pleasant and extremely helpful. they loaded up really quick and effieciently. Unfortunately the latter part of the unloading was done during very heavy rain but still they did a great job of wrapping everything, using care and runners as to not damage the stuff or dirty the house. Even though they were soaked smile never left their faces. Thank you all for doing such a great job and making my move a very good experience.

The movers showed up when they said they would and completed the job in a reasonable amount of time. In addition, the prices were very fair. The number of items moved was less than anticipated and the price was adjusted down accordingly.

Moved houses over the weekend. Overall the move went well. Minor scratches here and there, but we had some very heavy/bulky stuff going up tight stairs. A lot of the negative reviews seem to be tied to a crew which I did not have. We got Pete (the comedian), Eric (the genius), and Scott (not Bankston)... I would request this crew if you are concerned about the negative reviews here. Most moving crews can handle the basic: move this heavy object from here to there. You really know you have a great crew when said object does not fit into the doorway/hallway as is and somehow they find a way to get your object in without damage to anything. This is the crew you want to do your move. Scott Bankston is a good guy... His planning and advice saved us a lot of money. We appreciated that. He also stopped by during the move to verify we were well take care of. The one thing I would change is how payment is handled. It was clear they wanted payment in advance of work being completed which is ... Read more

I was very pleased with my recent move. The price and service were excellent. Pete and Eric were quick, efficient and careful. They took a great deal of pride in packing the truck to miminize shift and it worked. Nothing was damaged in transit or during loading or unloading. The unloading part is worth noting considering all the stuff they had to haul up the stairs on a hot, humid day. Pete and Eric were prompt, courteous and professional. They continually checked with me to ensure everything was put where I wanted. I would not hesitate to recommend Greater Austin Moving to any of my friends.

I've moved 4 times in the past 6 years and every move I've used Greater Austin Moving. I highly recommend their services.

These movers grumbled the entire time they moved my things -- they complained about my stairs (they're paid extra for those!) nonstop. Then, when we arrived at my new place to unload the things, they told me I had to fill in the online credit card form before they would unload -- but my computer (and internet connection) were back at the old apartment, so I had to drive all the way back there to do it. Not only did they not inform me of this prior to leaving the old place, while they were loading the truck -- they didn't even apologize for this inconvenience!!! While I drove back to the old place and then back again to the new one, they unloaded all my things without me there. The worst part of the experience, though, was the hostility of the movers, particularly one of them -- I was actually afraid of him. He seemed angry and really made me uncomfortable. The prices are reasonable, but they don't justify this experience!

Yes I would highly recommend Greater Austin Moving company. Scott was a great help and went out of his way to make things just right for me and my move. Tracy and his crew went above and beyond on this move. They made my move very easy without any hassles. Use them!

All went well using this company; minor dings but nothing major I give them an A-. Will give them another shot when I move out of storage to see if they are "The Best of Austin"

Nothing but an easy move with this company; used them over the weekend all went well. Will use these guys again in a couple of months when my house is ready! Thank you

Find someone else, Anyone would be better. Everything that could go wrong did. My experience with them was a waste of time, energy, and money.

I would highly recommend Greater Austin Moving company to anyone needing a moving service. Scott was extremely helpful in getting my move planned. The moving team Scott sent out were fantastic. Pete and his crew took great care of my furniture and were extremely hard working. They made our move very easy without any hassles. We will use this company again.

I had to arrange my move very last minute, and they were pretty much able to squeeze me in right away. We had a minor mis-communication about a confirmed move date and time, but the moral to that story, is just make sure you've confirmed with them over the phone. The guys arrived and got straight to work, were careful with my stuff were really friendly to boot. I also found their quote to be the most affordable of all of the services I surveyed. I'll definitely be calling them again next time I need to move.

First the guys show up and they only have two men to handle a large move as one guy did not show up. We were conscerned at first as this seemed to be a large move for just two men. Not the case these guys were awesome they took care of our items and we had no damage; the job did take a while but that is to be expected with only two men on the job. Just want to say thank you for the great service and we would gladly recommend these guys to our family and friends. Tanya

I have had a similar issue as another reviewer. I used Greater Austin Moving last month and had Tracy as my lead guy. Let's just say this guy was a weasel, every conversation with him simply left me feeling unclean. He lied about how long it would be before he would arrive and didn't keep his crew in the loop on what was going on and when he did show up he was a smug and arrogant. He even seemed to be keeping the owner in the dark about what was going on as well. The only reason I give this company 4 stars is Scott the owner and Pablo the mover who ran the crew. All in all Pablo and Scott made this move bearable as Scott refunded part of my money for the trouble with Tracy which was greatly appreciated. Pablo was amazing and obviously knows what he was doing and knows a thing or two about customer service. Hopefully Greater Austin Moving will send Pablo on more jobs and can Tracy as it seems I'm not the only one with issues with his performance.

The day they were supposed to pick up my stuff, I clearly told them that I felt sorry for them because I lived on the 3rd floor with no elevators. Tracey asked if they could postpone until the following day and I said okay. When the movers finally arrived (without Tracey), the lead guy quickly started complaining that I hadn't informed them that I lived on the 3rd floor with no elevator, that they couldn't get their truck close enough to the apartment and that I had many more boxes than I had stated in the form. He complained for 20 minutes before he finally came up with a measly $100 increase to the price. I moved very far away and they informed me ahead of time that it would take a few days for them to deliver my stuff, which I okayed. On Monday, the day they were supposed to deliver, I never heard from them. Early Tuesday morning, I get an email that they don't have a working number for me so please call them back asap. When I talked to Tracey, he whined about me getting back... Read more

I'm student at UT and really appreciate the move these guys did for me today. All went well and the move was hassle free. I highly recomend these guys especially to students who need to move. These guys have great rates and take care of your belongings. Thanks

This is a follow-up to my recent review. I've changed my rating to 2 stars because Scott, the owner, did finally send the $100 he promised. Thanks, Scott.

I have moved many times in my life but this one has to be the most eventful. First of all I had to reschedule twice with this company due to issues on my end. The owner I believe was the one on the phone that was very helpful had a no problem attitude. When I did get my new date it seemed the day I chose the comany was very busy and he warned me of this that scheduling in the afternoon would not be wise as I would be at the mercy of the previous customers. I of course said that was ok and scheduled in the afternoon. Well it turns out that was not the wise choice of action. The moves before me were a disaster and caused my crew to not arrive at my house until 7 pm. I tried calling and got voice mail twice mid day then I got a call back explaining the issue. After that I was kept in the loop all day, which I appreciated, when the guys did arrive they looked beat; well I of course added items to my inventory and the guys seemed a bit frusterated. They called it in and I got my up... Read more

These guys did a great job from start to finish. I used them over the weekend and I had know issues at all. From quoting to completion I enjoyed my experience with this mover and will gladly reccomend them to my friends.

Great move, great communication with this moving company. The guys were a little late but nothing to be conscerned with. Thank you

I used this company after reviewing them on this website and emailing Scott, the owner. Pete and his crew showed up on time and managed to move 2 glass tables and 2 flat screens without a single scratch. I felt they took pride in their work, were professional and friendly. All my things were fairly new so I was extra concerned about getting them to my new place unscathed. I can say that it all arrived looking as good as new. I had a strange issue with my LG dryer. Its less than a year old and worked before the move, but woudnt heat the night of the move. There were no dents or scratches, it looked fine, it just wouldnt heat. I had a repairman out to fix the dryer. I emailed Scott about it and he offered to cut a check for the cost of the repair. I think that says a lot for this company. Any moving company can pick your stuff up, put it in a truck and get it to point B, but I found that its hard to find a company that can do that, not damage your things, and then if something does happ... Read more

The move went well. From the quoting to the move, everything went great. The team was fantastic, courteous and extremely professional. If I move again, I definitely will use Greater Austin Moving and will recommend this company to any one else looking for a positive moving experience.

Just used these guys over the weekend all went well and would reccomend them to any of my friends and family.

I cannot adequately convey what a fantastic job Pete and his crew did moving my belongings. They arrived on time and were friendly and courteous. I have A LOT of very large-scale heavy pieces and they were able to handle these pieces with care going up and down the stairs at my past and current location. I submitted an on-line quote from the site with my items so I knew pricing ahead of time and there were no surprises. The job did take a little bit longer than expected, but I'll just chalk that up to the fact that they seemed to take extra care in moving my items. No complaints here! Although I've no plans to move again soon, I would happily use this company again in the future

Just used this company over the weekend and beyond some minor scratches these guys were pretty good. This is about the 3rd time I've moved in the past two years so I'm a little shell shocked. The guys were a little late for the my afternoon arrival time but Scott was in contact with me throughout the day giving me updates. I was a bit worried as I've had movers (in Houston) that were extremely late with no contact. Pete, Alex and Scott did a great job and were a fun crew to have in my home. I am glad that I chose the company and used this format for finding my mover.

Good communication, on time, nice movers, reasonable costs, safe move. What's not to like? Would definitely use again.

THE REVIEW BELOW IS FALSE, WE HAVE NOT MOVED ANYONE WITH THE LAST NAME OF MEYERS IN THE PAST TWO WEEKS! Everything in the review is false, I have not been contacted by anyone about a couch; in my opionion this is another moving company or a disgruntal employee. Scott Bankston

I read the reviews and this company lives up to it's rep. The guys were great, move was done quick and the price was right. Guy on the phone seemed to know what he was talking about, told me how the move day would go and that is how it went, easy. I will gladly use these guys again and appreciate this forum to find a business. Thank you Citysearch and thank you Greater Austin Moving.

Greater Austin Moving really pulled through. They conducted themselves like true gentlemen in front of my girlfriend and her sister, very professional. What was really impressive was that they all remembered our names and where each of our belongings where going to, like the living room or whatever bedroom. I'm sure you all have heard the saying, "you pay for what you get," well not with Greater Austin Moving, we paid under most of the competition and still got quality service! Professional movers, low prices, and quality service.....what more could you want?

I had a great move thanks to Greater Austin Moving. Pete & Scott we're great. They took extra care of my stuff and I was able to add on two items the day of the move. i will definitely use this company again to move. They got back to me via email in less than five minutes of putting in a quote request online. A++!!!!

I picked this company because of the number of reviews that were posted, good and bad. I would like to say that I was satisfied from start to finish. This was a last minute move for us and just moving to Austin we did not know of a good moving company so we found this company via Citysearch. This company lived up to its name as Austin's number one moving company, they handled everything wonderfully. The crew was on time and enjoyable to be around, Derik, Cory and Pete did a fantastic job. The weather wasn't great but the guys worked through it and did a fantastic job. I highly reccomend this company. Thank you

Thanks for the great move, everything went well, the guys were fast and took care of everything very well. Will gladly reccomend.

I was satisfied with the preliminaries, the estimate was timely, and price was good. I voiced my concern up front about the movement of my wife's piano, Scott Bankston assured me that they were experienced in the movement of pianos. The movers showed 2 hours late with what sounded like legitimate excuse. They did an excellent job padding and moving the furniture. The first problem was, they didn't have enough furniture pads, this forced them to make more trips with a half empty truck and they didn't have a piano board which is normally what is needed to move a baby grand piano. The last item brought into the house was the piano, during the reassembly they installed the wrong bolt into the leg. this stripped the nut inside the piano and I had to stop the process at that point. I contacted the owner (Scott) the next day he assured me that he would make it right so I proceeded to get a piano repair person out with the necessary replacement parts to fix the piano. When complete I sent the... Read more

Used these guys and everything went well, will gladley use again and reccomend to my friends and family.

I booked an in-town move with this company after seeing all the positive reviews here on Citysearch. In good (if extremely naive) faith, I paid in advance when I was invoiced. Terrible mistake on my part--not surprisingly, the moving crew did NOT show up as scheduled, nor did they call us at any point that day to explain their absence. After a brief phone conversation in which he promised to get back to us after tracking down the missing crew, owner Scott Bankston failed to call us back. EVER. At the end of that day, we scrambled to find another mover who could transport our stuff the next day. I finally reached Scott after 48 hours (during which we had called and emailed him repeatedly, asking to be told what was going on). He said he'd fired the no-show crew, but he in no way acknowledged his own failure to respond or communicate with us. I am relieved to say that we eventually received a full refund of our money--but short of taking them to small claims court, we will not recove... Read more

We have always used Blue Whle or Chapparral to handle our moving needs. This year, we moved 3 times due to our home selling so quickly. I thought we would try Greater Austin Moving because of the City Search award they proudly display on their website. Their quote was also very competitive as well. First, the crew did not show up on the day they promised. Then when they did come the next day, they were hours later then promised and began taaking down my playscape in the dark. This would have been okay if they had come with flash lights or the right tools. And to make matters worse, they were charging me $25 an hour to disassemble in the dark and after telling me that they had never done this before. The same thing happened when they came back after my move (a move that took 3 days!). They were out in the dark again, after coming to our home late in the evening. We were so upset, we sent them home without it being finished since it was costing us money for them to be stumbling ... Read more

This is a great moving company, no issues, all went well. Used these guys last weekend and had wonderful experience from start to finish.

These guys are great, thank you. Moved me a couple of weeks ago, no issues, great guys, great service will use again.

First thing first I normally don't write in review but since everyone seems to have an opinion of this company I will voice mine. I went to Citysearch to find a mover about a month ago and spoke with someone that was very knowledgeabe of the movin industry, I was still conscerned about the good and some bad reviews this company received and their validity. I am glad I chose this company, I recently went through a nasty divorse and Greater Austin Moving had to sift through the BS to get my move done. My ex showed up at the job site causing all kinds of trouble, well these movers became security guards for me as this became a huge mess. The owner then came out to help as well and helped get the move done. I was as mess and this company helped me through a very poor day in my life and I wat to thank them and Citysearch for this forum. Thank you very much! Marissa Sanchez

A few dings but nothing major, the guys did their best considering the weather. I will definitely reccomend Greater Austin Moving to my friends. Thank you Mark

These guys were fantastic, on time and professional. My apt was on the third floor and the move took longer than expected but the guys never complained and they completed the move with no damage. I have used many movers and would highly reccomend using greater austin moving again. These guys are very good!

We recently moved from Austin to Houston. The worst experience I have ever had. We provieded every piece of information they requested and they showed up with a truck to small to get everything in one trip. And the price went up $250. This forced me to send my wife and 2 year old to the new home in Houston by themselves while I stayed behind overnight waiting on them to come back the next day and pick up the remaining items. During the move the damages include: 6 inch scratch on dresser, 2 inch scratch on top of dresser, 4 inch scratch on side bed frame, split the side of an oak entertainment center. Most improtantly they bent the metal frame of our sleeper sofa, the frame of the sleeper is resting on the floor. This occured as my wife observed them jumping up and down on the couch trying to get the bed back in. All this furniture is 4 years old, and never been moved, brand new condition. Originally the company was attempting to take care of the damages, although every convers... Read more

I chose this company based on the reviews on sites like this-- the reviews didn't indicate a perfect track record like some did (making me think the reviewers were probably the owners of the business), but the website that tracks consumer complaints and reviewers on here indicated this was a good, solid company who will correct anything that goes wrong. Movers showed up ahead of schedule (after calling first to make sure that was ok). They were hourly and there had been some mention of other companies purposefully being slow to have longer hours, but that was not the case here. My husband was around the entire time the movers were helping us and really enjoyed their company. I have friends moving in a few months, and I will recommend this company to them without hesitation.

Thanks for the fantasic move, Gene, Pete and Eddie handled my items with care. I did have some damage but the owner took care of the claim within two weeks. From start to finish these guys were great, the heat was on and but they worked quickly, even though I had three flights of stairs. I would gladly use these guys again, thank you.

I used these guys over the weekend and they did a great job. They moved my items with care and the movers were very professional. I have moved in the Austin serveral times while in college and as a professional and have never been as pleaseed as was with this company. From start to finish they handled my items with care and made my move as easy as possible. I foun this company from Citysearch's forum so thank you.

These guys were great, on time and professional. I had three flights of stairs at both locations, the job took a while but the guys completed the move in the central texas heat. I did have some minor damage but it was taken care of so that is a wash. The crew was polite and handled my items with care. Will reccomend Greater Austin Moving and will use again. Bradley Simms

The moving experience itself was decent. They showed up for the pickup on-time and everything went smooth. The delivery was ok except the fact that they might have needed an additional person and they were two hours late. I helped them move for about four hours. If not, they might have been there all day and well into the night. All in all I would have given them four stars but I have yet to be paid a damage claim that the owner said he would pay back in late July early August. It is now mid-September and I have yet to receive payment. I have also not received a reply from any of my emails or phone messages. The movers themselves were pretty professional but I don't understand why the owner is now avoiding me after he said he would pay for the damage to my couch. The owner expects you to pay promptly when the movers arrive but I guess he does not hold himself to the same standard. When someone gives you their word I would expect more of them. Oh well, live and learn.

Greater Austin Moving helped me with a last minute move during a holiday weekend and at the time all the college students are moving back to Austin. They sent a 2 man crew, both of whom were friendly, fast, very thorough, and careful. The experience was virtually stress free and I will use Greater Austin Moving again. I recommend it without reservation.

Used these guys this past weekend and all went well, will use Greater Austin Moving for all my moving needs. The guys were on time, I had an afternoon window and was notified an hour ahead of time that they were on the way. When the crew arrived they were polite and efficient, price was right on and my items were well taken care of. Also, I used this forum to find this company and the review helped in my decision.

I chose Greater Austin b/c of the good reviews. I was pleased with the price and the customer service of the owner up until move day. Then, he called when they were supposed to arrive and tried to reschedule. He was quite rude on the phone, even though I was the one being unconvinced. Finally, he got some guys to come, and they were great. However, the items we had agreed upon were not correctly reflected on their sheet, and I had to pay extra. Move was smooth, and the movers were very professional and friendly. I have mixed feelings about recommending them.