Fazoli's

Bad experience at the Lansing store. Charged me for a meal I never received. Called about it and they explain this is my fault. Can't just reverse the charge - "it's a security risk" - so they think it is OK to charge me for nothing but risky to refund the charge? First I have to return to the store to pick up cash - then they will mail it to me. They end up mailing the wrong amount! (Guess if they sent too much or too lottle). Won't be back. LansingCat

Fazoli's SUCKS! They should really just close the doors for good. They keep trying to reinvent thereselves with new dishes and each one sucks more than before. Who in the world taste tests this CRAP? Maybe they should just focus on breadsticks since that is the only semi-quality eatable thing they have. Yhea - A Breadstick Restaurant - Best of Luck. Quit taking peoples money. Louisville, Ky

Fazoli's is nice because it is fast Italian and they have free breadsticks (they used to bring them to your table but now you must go up to the counter). There really isn't much special about their food, like outstanding sauce or anything, but it serves the purpose if you have a craving for Italian without being super expensive.

Fazoli's is good for fast food Italian meals. If you are in a hurry and want a change of pace there are some decent meals. it always comes with breadsticks. and if you stay there you get unlimited breadsticks.{at least the last time we went there you did} It will not be as good as an authentic sit down restaurant. It is not badly priced there and pretty good food. for something different than burgers.

I went here exactly Once. Every  time I even drive or walk by the joint, I flash the evil eye sign of my maternal grandfather's Campanian ancestors to ward off sinister spirits that inhabit  their fifth rate Italian food- yeah it's that rancid...

Better than you'd think for fast food Italian.

I don't know about other places, but I have rarely experienced good service in ours, in fact there for quite some time I boycotted them for their terrible service, but now I just don't ever go there, because they don't have enough help and you have to wait forever for some cheapo crap. Their breadstix are not that great people, you buy those cheapo breadstix in the grocery and bake them for a few minutes and there you have it, nothing special about them at all.

Inexpensive, but it should be, nothing more disgusting than sweet,ketchupy sauce on spaghetti. The spaghetti we had in high school tasted better than this.

Nobody mentioned that it's the only place where you can get Italian through a drive-through window, and that alone is a brilliant world-changing innovation that's good for 4 stars.

You folks giving it 5 stars need to get out a little more! Does not belong on this list-- clearly a fast food store. Food edible, breadsticks tasty, portions large. Lacks atmosphere, service, creativity. At best it is simply bad compaed to sit down chains and good compared to fast food joints. Bread sticks are tasty, but whose aren't? Looking for quick Italian, this is the place.

Good Italian food at a reasonable price, and we always have extra to take home. The breadsticks ROCK!!

Not authentic Italian Food but it's Da Bomb!

fazolis sucks @$$ i work there and i know its good for the most part but after a week you hate it the bread is just oil, garlic, salt, and, oh yeah, oil spread onto cardboard sticks!! but upside is that they are different then burgers and fries. :-[

The food is good sometimes, the breadsticks are great. Not real Italian food.

The breadsticks are to die for, the soggy pasta is another story. Ok for fast-ish food italian.

Most of their food is just OK but their breadsticks are the exception. They're the best breadsticks I've ever eaten, really. And they're free!

Cue the drooling.

not olive garden not mcdonalds

Cheap, cardboard imitation Italian food fast.

HS cafe food. Unless the breadstick girl is hot, then you will hate your meal and want 30 minutes of your life back.

The breadsticks are amazing! Salads are great and having unlimited dressing is a nice plus when you're tyring to get kids to eat something green. The main dishes are great, portions are filling. The only downfall is that it is a fast food setting and you have to clean up behind yourself.

Fazoli's sucks!! It's a pathetic excuse for Italian food!! Everything consists of sticky noodles with watered-down, bland sauces & chicken with fat, tendons, & cartlidge cooked right in. I can't believe so many people actually eat there!

not bad for fast food italian! Good pizzas and bread!

We loved Fazoli's but all the ones in town went away! It left a big gap for fast, tasty Italian food. And those magnificent breadsticks... ::sigh::

Fazolis is great fast food. The quality of the food is the same as some italian restaurants but the price is very reasonable. I don't really care about atmosphere and spending a lot of money, so Fazolis is exactly what I am looking for when it comes to quick italian food. Sure, some italian restaurants do a great job as well but many can't match Fazolis.

Probably the best fast food money can buy. And those breadsticks are out of this world.

Suprisingly good for a fast food place...tasty sauces.

Fazoli's is pretty good for fast food Italian. Their spaghetti with marinara is pretty good and I love their breadsticks- nice, soft and garlicy! I recently tried one of the Panini sandwiches (chicken club) and it was very good! Yum!

Fazoli's rocks! Great, cheap Italian faast food! Yea yea yea... Mama mia, what a great restaurant!