Cold Stone Creamery

Approval Rate: 85%

85%Approval ratio

Reviews 41

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  • by

    henrytudor

    Sun Aug 14 2011

    Wow, it's nice to know that the Better Worlds Books people are fans of Cold Stone Creamery. This crappy ice cream chain doesn't get my royal seal of approval. I waited 15 minutes to pay for $5.00 Chocolate Chip brownie mush. I satisfy my curiosity and left the place quite unsatisfied.

  • by

    haihaihai

    Thu May 12 2011

    who would pay 7 bucks for an ice cream? plus, the ice cream is too sweet, and makes me feel sick. when i was watching them mix my ice cream, the slab that they mix it on still had ice cream on it from the last customer, which was a berry blast. my ice cream was vanilla, and when i was eating it, the berry blast ruined my vanilla. this made me feel like they have no sanitary understandings. BASKIN-ROBBINS is MUCH better. They have a ton of flavors to choose from and their recipes are more healthy and taste like they have more quality. and all the workers at my local baskin robbins are all very friendly and nice.

  • by

    gia04173

    Fri Nov 26 2010

    yummy ice cream. i hate it if you do get it mixed, they mix it too much and its soft. it is expensive and i HATE it when they sing. so dumb. but i like the flavors.

  • by

    greg_moore

    Mon Jul 12 2010

    Incredibly good ice cream to go with the mystery and anticipation of hand-mixed flavors. Too bad you have to be wealthy to eat at the Cold Stone.

  • by

    lena7358

    Mon Jul 12 2010

    I went to a Coldstone Creamery exactly once. While we were waiting in an eternal line on a hot day, a woman with 5 kids was being served ahead of us (It was Kansas City....5 is average). By the time child number 5 had his cone, child number 1 had eaten all the candy adorning his. His mom grabbed the cone and demanded that the person working behind the counter add more to his licked-clean cone. After she raised a massive fuss, the 16-year old simply obliged, using the same utensil that they use to smash the ice cream on the slab to mash new candy into the saliva-ridden cone before serving the next person in line. I'm not typically squeamish about food prep given what happens behind closed doors at most restaurants, but we were so grossed out we left, and I've certainly never been back to try my luck since. Enjoy!

  • by

    firemoth

    Sun May 16 2010

    The quality of the ice cream was very good. The one thing that I was amused by was the waffle cone that they used with my order wasn't as deep as the container they put it in. So it looked like you were getting more than you actually were. I'll probably go back and try something else.

  • by

    jwmebane

    Fri May 14 2010

    Best flavor! So fresh. Love banana/strawberry mixed in with vanilla or banana ice cream. Good value.

  • by

    pamela_murray

    Tue May 26 2009

    Try the birthday cake remix!

  • by

    edt4226d

    Sat May 23 2009

    I only ate at one once-- it was about 2 years ago, in Nyack, NY. I think the chain has a gimmick; the people preparing the ice cream have to sing or something idiotic...sort of like the people at "Macaroni Grill" who write their name on your paper tablecloth with a crayon before they take your order...and, since our group and our ice cream guy were the only people in the establishment, he asked us, "You don't mind if I dispense with the usual ritual, do you?" Which, of course, was fine with us. I'm always a bit uncomfortable with these gimmicks; they always strike me as being a bit humililating to the people forced to perform them-- if the ice cream is good (or the Italian food, or whatever), why not just serve it and forego the nonsense? As it turned out, I thought their ice cream was plentiful (maybe too plentiful) and good. Very sweet, but then my lifelong sweet tooth requires nothing less. Ultimately, the place in Nyack didn't seem to last very long, and I don't know for sure how w... Read more

  • by

    darkpalace

    Sat May 23 2009

    This looks like it is such good ice cream and that is the hype. I thought it was too sweet myself. I know it adds up all the calories with all of that too. The idea that you are supposed to be able to make your own ice cream is a bit too much for me. I think it's okay but it's not the best around. If I'm going to spend my money I would rather spend it on something else. There are even cheaper brands that I really like better. It certainly is an interesting looking concept. Sometimes it looks so good but I try to pass it by. I didn't see any of the singing involved.

  • by

    abichara

    Sat May 23 2009

    I find this ice cream to be a bit too sweet and too creamy. It's good in only small amounts. Yet they tend to pile it up like there's no tomorrow. They have a decent variety of toppings though and you can have it mixed in.

  • by

    domino316

    Sun Mar 08 2009

    good ice cream but too pricey.

  • by

    ouiggllii

    Tue Jan 27 2009

    Expensive but AMAZING.

  • by

    mslover

    Fri Dec 19 2008

    $7.30 plus $0.44 Tax plus $1 Tip == $8.74 for a milkshake! ? It's a good shake, maybe the best, but I'm just not going to pay it. I can afford it (well into 6 fig sal) but it's a matter of conscience. I go for a good shake when I want to feel good. I simply can't feel good paying nine bucks for a milkshake. I'd rather give the money to the panhandler on the corner.

  • by

    thecavsfan

    Thu Nov 13 2008

    Coldstone is bad.  The name comes from the practice of employees smoking weed in the freezer.  Humor aside, the ice cream is overpriced.  The idea of singing is stupid.  I honestly don't know why you would mix sprinkled with your ice cream.  They're a topping, they go on top.  If you want something sweet, buy Mike's Hard Lemonade instead.

  • by

    gregthekid

    Thu Nov 06 2008

    Well, I'm going to say with my review that you get what you pay for. Yes, the price may be a little higher than other places, but they do make their ice cream fresh everyday, which is something no other chain that I know of does. This really comes through in the flavor of their product, which is why I go there whenever I get a craving. YAY COLDSTONE!!

  • by

    jhena06e

    Thu Sep 11 2008

    DON'T KNOW NEVER TRIED IT!

  • by

    valentina_taken_and_lovein_it

    Tue Sep 09 2008

    YES YES!

  • by

    paula5816

    Mon Sep 08 2008

    Not my favorite, but I would not turn my nose up :-)

  • by

    mlle_mewshkathale_iamelpomene

    Sat Sep 06 2008

    The most acceptable form of ice cream in a cone. =^.^=

  • by

    pwnedurface

    Sun Aug 31 2008

    WOW, some of you people are so inconsiderate. If you cant taste the differnece in the ice cream you should lay of the drugs. or what ever is messing up your taste buds. srsly the idiot who couldnt taste the difference between the sweet cream and the chocolate. lay off the crack. some times it is a little waxy but whatever the taste is distinct. and wow all complain about the price. have you checked other prices around. the coldstone is cheaper than the baskin robins down here in wilsonville oregon. I have been told that the ice cream is made fresh daily. i went to baskin robins and they scooped my ice cream out of a cardboard bucket. it tasted like cardboard and it was freezer burnt. at least at cold stone you can get what you want and know its fresh.

  • by

    nathan_alan

    Mon Aug 18 2008

    Expensive, but decent. I'm more of a Maggie Moos kinda guy.

  • by

    laura119

    Mon Aug 18 2008

    oh, god yummy!!

  • by

    tiff7292

    Fri Aug 15 2008

    YUM YUM YUM

  • by

    ms_20618295

    Tue Aug 12 2008

    THE BEST EVER!!!!!

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    faith_noelle3

    Thu Aug 07 2008

    GOD MY FAVORITE ICE CREAM CHAIN:D

  • by

    im_the_bomb_like_tick_tick

    Wed Aug 06 2008

    I freakin Love Cold Stone!! It's like so awsome, I always geat cake batter with browny and bananas.

  • by

    marsha32

    Tue Aug 05 2008

    make your own sundae who wouldn't love this?

  • by

    chazz06e

    Tue Aug 05 2008

    the other best

  • by

    jackie6

    Sat Aug 02 2008

    mix and match central

  • by

    blakef66

    Fri Aug 01 2008

    always get cookie dough-my favorite!

  • by

    morgan172

    Thu Jul 31 2008

    TOTALLY THE BEST EVER!!! SWEET CREAM ICE CREAM W/FUDGE, OREOS, BROWNIES, AND M&MS.; SOMETIMES ADD CARMEL! TO DIE FOR!!

  • by

    haley_the_cheshire_cat

    Thu Jul 31 2008

    ME LIKE

  • by

    pegasus12164

    Sat Jul 26 2008

    The two staff members (one male and one female) were unfriendly. -Took a long time to be served. -While trying to place an order, the male employee walked away from the counter to do another task. -When mixing the ice-cream on the stone: it was not cleaned off in between flavors. My daughter, who is allergic to berries, received one in her ice-cream from my mix that was prepared. She was unable to eat it after taking one bite. She was taken home and medicated right away. My older daughter tried to get the staff members attention to remake one to take home. But we were not able to get his attention and we were in a hurry to get home. No serious outcomes occurred. She was more frightened and spat out the berry right away. -My ice-cream tasted freezer burnt, and was not packed nicely into its carton as normal. Showing poor workmanship and uncaring. -my eldest daughter threw hers out as well because it did not taste "right" she said. My main concern about this whole ordeal is that th... Read more

  • by

    sadbuttrue

    Tue Jul 22 2008

    Ice cream ok, but don't buy a gift card. I got one for Christmas. When I went to use it, I was told the card had never been activated. Said they needed receipt to activate it. Since it was a gift - from a kid - not much chance of getting a receipt. So I paid cash. I complained later to customer service that card had a 16-digit code that should track payment easily but they wouldn't hear any of it. So my kid was cheated out of his $10 allowance by a corporate scrooge. Like I said, ice cream was ok, but I don't plan a return trip.

  • by

    spike65

    Wed Jul 02 2008

    I have never had a bad experience at a Cold Stone. Good product, fair priced for what it is, and for an occasional indulgence in is great.

  • by

    jerseymom

    Fri Jun 20 2008

    COLD STONE CREAMERY CHOCOLATE ICE CREAM MADE MY SON SICK!!! We've been eating Cold Stone Creamery ice cream for 2 years now. Three weeks ago my son got a kids creation with chocolate ice cream and a cookie crumb mix in. Later that night he got sick in bed and threw up the ice cream. We thought he had a stomach virus. Last night we went back to Cold Stone Creamery and my son got a kids creation with chocolate ice cream and a marshmallow mix in. Several hours later, during the night, he threw up the ice cream. Did they change the recipe? What's in the chocolate ice cream that's making my son sick? He never got sick on their ice cream before.

  • by

    jb0516cd

    Thu Jun 05 2008

    For those of you who currently work at Cold Stone or are thinking about working there allow me to give you the typical Cold Stone employee's life while working there: -Dancing around like a monkey -Singing stupid spin off tunes until at the end of your shift you just mouth the words even if you're the only one there. -Mixing crappy ice cream and trying to create the "ultimate experience" for the customer whatever that means. -Dealing with management that is all too happy to trample over you, because you can't say anything back to them. -Management is also keen to swear like a sailor despite repeated warnings to all employees to not swear. Yes, I'm talking to you Kay Britz, manager of the Olathe, KS store on 119th and Blackbob. -Realizing a month into your employement that you are constantly being backstabbed by your co-workers. -Finally walking out of the store when you've quit and that you realize a huge weight has just been lifted off of your back. If you like Cold Stone Creamery the... Read more

  • by

    lucy2f31

    Fri May 16 2008

    They can literally make any concoction you want.  The lines are pretty long, though and they normally have 2 or 3 max behind the counter and limited seating.  Might be good for take out to enjoy at home or out on a park bench if you have the time.

  • by

    dmoney007

    Sat Apr 05 2008

    I am a Cold Stone Creamery franchisee and thought I would respond to some of the comments that I have read. I have read alot of posts regarding the product being expensive. Cold Stone ice cream is super premium ice cream that is made fresh daily in the store. We bake our brownies fresh in the store and our waffle product is made fresh daily. The mix-ins are premium name brand candies, cookies and nuts. Due to the customization of the customers ice cream creations, more labor is also required than a ice cream shop that scoops ice cream from a card board bucket (for example Baskin Robbins). And you will most often find Cold Stones in premium locations (next to wonderful restaurants and movie theatres, etc.) which demand higher rents. There is also debt service, utilities, maintenance, taxes, insurance, etc. I am lucky enough to own a store in a great location, in a state with very mild winters and boiling hot summers. I am blessed to be profitable year round. Alot of ice cream stores in ... Read more

  • by

    gil38575

    Mon Mar 03 2008

    Sorry, I can't justify spending 5 bucks for an ice cream cone, when I can get a half-gallon of quality ice cream at the store. To the employee below, if you are indeed what Cold Stone represents, then you have definitely kept me away