Christian Brothers Air Conditioning
Approval Rate: 94%
Roland Rodriguez, the technician that responded, was excellent! He came out on a rainy day, asked me about my situation, listened attentively to my AC drama, and patiently answered all of my questions while he diagnosed and troubleshoot my unit in a timely manner. I learned a lot about air conditioning and my AC unit and house by listening to him explain his reasoning for taking the actions that he took to work on my system. I asked for his card, and I plan to keep it and use to call Christian Brothers for future repairs. -Vinh Nguyen 7/1/2010
I used Christian Brothers for a new AC unit in last year so I thought I would try them for a service call on my furnace as my heat went out last night. They were good at calling me back, setting up the appointment, and showing up on time. But don't be surprised when an Ignitor can cost you $290 to repair! When it's 45 degrees in your house, you've taken time off work to be home, and it's going to freeze tonight - what are you going to do - say no? But I literally researched other carriers on-line while the part was being installed and $200 - $250 was a much more reasonable range. Next time I'm going back to my old service guy - who does just fine for not near the expense. What was I thinking??
I had a problem with my heat pump after it failed to turn on. Miguel showed up within a short time after I called. He found and fixed the problem quickly. He did a thorough check of our system, replaced a worn part and answered all of my questions. Everything is working fine again. Thanks for the great service.
In the Fall we purchased a new air/heating system and home weatherization audit and improvement. We interviewed three companies and from the beginning Christian Bros was very responsive to our needs - they did what they said they would do on time and with high quality. Adam and Vic took the time to educate and inform us, provided a complete proposal, their installers were were professional and everything was clean when they left and there was follow-up to answer questions and ensure we were satisfied. I recommend them to all!
Just simply honest, fast, fair efficient A/C and heat service year-round!!
The service personnel (and their owners/managers) have provided us with outstanding work over the last 6 years and have helped us to minimize our cost to achieve a healthy, enjoyable environment. For example, Robert, who performed maintenance today, took the time to explain and provided tips for less expensive, yet improved operation. Thank you, Robert!
Robert came for my fall heating checkup. He explained a number of things to me that I was unaware of and I've lived here for 5 years. Very professional.
I needed a new A/C and duct work. I choose Christian Brothers after reading their reviews and meeting with Adam Turnipseed to get an estimate for the work. Additionally, I took advantage of the city rebate program for weatherization, etc. so I could do everything at once. The work was completed in a professional manner, and while 2 small issues required a second trip to correct , Adam, the office manager Marissa, and the foreman Vic, were all very responsive. The work was completed to my satisfaction and the staff couldn't have been nicer. I would certainly recommend Christian Brothers to anyone.
A/C compressor stopped working. Withing 2 hours, a technician, Robert, arrived. He correctly assessed the problem within the first 5 minutes and then explained the issues in a way that was easy to understand. He also described how the parts of the A/C system interact in a clear and concise way. All this happened within 15 minutes. We have A/C again. Thanks.
We are extremley pleased with the professional and knowledgeable service we received from Christian Brothers regarding maintenance of our HVAC system. The technician installed a float value that protects us from water that may be develop by our system while in operation and could have caused thousands of dollars in repairs. Our previous HVAC never recommended a float valve. We signed up for Christain Brothers maintenance program based on their outstanding service today!
Robert has serviced my system twice now. He recommends ways to save money without spending money - makes recommendations on what needs to be done and rates the urgency and necessity. He has built trust and he is respectful of my time and my home - he acts in a way which shows he both cares about his customers; the job he is doing and that he enjoys his job - great enthusiasm. He has developed and earnt my loyalty.
We just had an energy efficient A/C and heat pump installed. I got bids from other companies, but there was just something about Adam Turnipseed with Christian Brothers that made me feel like this was the company to go with. He was very open and friendly but professional with the information. I didn't feel pressured at all but rather felt I'd been given very thorough, knowledgeable information on three different options in order to make an informed decision. Plus, Adam said they would take care of rebates and give us all we needed to apply for our PEC rebate as well as for our energy tax credit. Once we decided, the service was scheduled quickly, the technicians showed up right on time (acutally early) and were very professional, knowledgeable and courteous as well. I appreciated both Adam and Vic stopping by to ensure everything was going well and that Vic scheduled a follow-up with us for a few weeks later to make sure all was still going well with our system. We are very pleased w... Read more
After the first AC company I called didn't return my call for 24 hours, I searched online and found Christian Brothers Air Conditioning. I am really glad I found them. Because my AC unit was 17 years old, and had a recent repair, I knew it was on its last legs. In this hot summer and busy season for AC companies, I was surprised when Christian Brothers could send a technician to my house in a couple of hours. After the technician's diagnosis, it didn't take long for me to conclude it was time to replace the system. Their manager Adam showed up an hour later. He was very polite and friendly. He showed me different options, and I didn't feel I was pressured to select any specific system. Their installation technicians arrived on time a couple of days later, and they completed the job in the time they estimated. They took care to keep my house clean during the installation. Throughout the process, I had met Adam, Vic their service manager, and a number of their technicians. All... Read more
I'm so glad to have found Christian Brothers A/C. They were a lifesaver when my A/C had issues in this brutal Texas heat! I've actually had them come 2 different time for separate issues. Both times the technicians were very knowledgeable about what they were doing. They were happy to show me what they were working on so I might be able to fix it myself in the future. One of them actually took my hose and cleaned out my outdoor unit so that it will run more effeciently and cost me less money in utility bills. They are very professional and clean---they even cover their shoes in little booties to make sure they don't track anything into your house. I'm impressed.
A/C went out late on a Wednesday night we called Christian brothers first thing Thursday morning and Adam was there within a few hours to service the system. After a thorough check of the system the problem was diagnosed and fixed. Adam was a great service tech to deal with and really knew his stuff. Will recommend Christian Brothers to anyone I know that needs A/C repair.
First off let me state that I despise having people working on my house, for various reasons it makes me very uncomfortable. I had the unfortunate experience of losing my A/C late on a Sunday night. After trying various avenues to remedy the situation I made the smart choice of calling Christian Brothers, I can say that after that life became instantly easier. Adam Turnipseed responded with in a few minutes of my phone call, we set up an appointment on Monday morning for a review of my system. I have found that most people are late for appointments, not Adam. Adam and his service manager showed up and reviewed my options, early on I knew that I would go with this company. Professionalism and quality are worth paying for, and at the excellent value point that Christian Brothers sell their product it’s an easy decision to commit to their solutions. As a side benefit Adam was able to get my current system up and runn... Read more
My airconditioning fan quit blowing at 4:38am Sunday morning. I went to City Search and found fabulous reviews written for Christian Brothers. I called. The answering service told me a technician would call me within 30 minutes. He did. Ron was great! He tried to help me troubleshoot my problem over the phone from all aspects hoping it would be a simple fix. He walked me through several possibilites; however, it turned out that I needed a repairman. Within 2 hours Ron called and told me help was on the way. Miguel was prompt, friendly, allowed me to ask questions, replied courteously and was quick with the diagnosis and repair. Miguel checked the rest of my ac system to make sure his repair was correct and did the job. He made sure that my system was cooling the house correctly and effectively. I am so glad I found this company.
We just had an energy efficient A/C and furnace installed. We received bids from other companies, but Christian Brothers were honest and professional with their information. We were comfortable with them from the first meeting. They scheduled service quickly, showed up right on time and they worked with the city to get our audit done. Adam stayed on top of the project the whole way through to make sure everything was done properly and to our satisfaction. Their technicians were also very professional and we enjoyed having them do the work. They were dressed so nice, I wasn't sure they were doing the installation that day. :o) We are very happy with our new unit and enjoying our cool house.
***I had to come back and update my review. We just had our energy audit done on our home as we have recently put it on the market. The supervisor called the other two people from his company over to look at the air conditioner we just had installed from Christian Brothers. He went on and on about how our a/c was installed exactly by the book and every new a/c unit should look like this one. The team was very impressed and asked who did the install so they could pass Christian Brothers name along--who could ask for a better recommendation?**** The folks at Christian Brothers Air Conditioning are simply the BEST! Unfortunately, our A/C went out in the early hours of a Sunday morning. After reading all the reviews we could stand (in the heat!), we called Christian Brothers. They sent someone out on Sunday morning to look at our old unit. The bad news was our old A/C was dead. The good news was they could be here on Monday to put in a new unit. Not only were they here on ti... Read more
After checking into several AC companies, we decided on Christian Brothers because of several factors. Adam Turnipseed, the sales representative, was extremely professional and knowledgeable about the product and provided a thorough explanation of the work that would be done, how long it would take and the cost breakdown. Our technicians arrived at the promised date and time and took special care with our personal property to ensure nothing was damaged during the uninstall and reinstall of our new indoor and outdoor units. They worked hard and tirelessly, despite the triple digit heat. There were extremely professional and gave us all the necessary information on how to operate our new system. We also had new ductwork, insulation and weatherization done for home energy efficiency and our house is like brand new. Taking on a major home improvement project was simple and painless with the help of everyone at Christian Brothers. From our first impression with Adam, to the profess... Read more
Approx 1 month ago, my AC compressor shorted out one afternoon. After having a local repairman inspect it, it was determined that I needed a new compressor or new outside unit (both were estimated about the same price after labor) While shopping around for prices for a new unit and install labor I encountered CBAC. They were the only company of the 5 that I spoke with who told me that they could not give an estimate without sending someone out to inspect my home. Looking back on it, I'm surprised that the other companies gave me an estimate considering the work that was involved. CB's representative Adam came out to my residence that same day just a few hours after I called them on a Friday afternoon. Adam spent a couple of hours reviewing our old system and recommending a couple of new systems. Because of the age of my inside unit (22 yrs) and the phasing out of R22 equipment in January that Adam alerted us to, we were able to make the right decision and replace both out inside... Read more
They didn't push me for the contract (some of the other contractors called a few too many times during the bid process). The equipment was installed in my time frame. The contract was honored even though they had to eat some extra cost. There was a bit of a delay with the subcontracted weatherization but it was quickly taken care of once I brought it to their attention. The equipment appears to running smoothly and efficiently. (Thank you Barrack for helping me upgrade to a higher efficiency!) Overall, I am happy with the service and equipment provided by Christian Brothers.
Adam Turnipseed and Robert at Christian Brothers Air Conditioning 476-6800 took amazingly good care of us. We'll use them every time. The air conditioner went out this morning, they came within an hour of my calling them. Robert, the first guy from Christian Bro that came out, was friendly, respectful, and explained what he was doing as he worked. He worked on the outside unit for an hour, piece by piece, to see if he could diagnose the problem, which hopefully could be repaired without having to replace the entire unit. But, he finally concluded that my air conditioning unit was locking up, disengaging our outdoor breaker. He personally called around to see if he could get our warranty to pay for the compressor, but it had been 5 years and a week or so into our 5 year warranty, so it wouldn't cover it. At this point, I agreed that we would buy a new unit, and he said they would be there tomorrow to install it. "No, please, it is too hot," I pleaded nicely. Within 30 minutes, he cam... Read more
Last week I started noticing that my Air conditioner wasn't running at it's full potential. I tend to be a do-it -yourselfer, but I had no idea what I was doing with an AC unit. I called Christian Brothers because I had heard good things about them. I was connected to Marissa, who was very friendly and gave me many options for fixing the problem I described to her. She even educated me on some of the new products and technology now available for HVAC that are good for the environment and can save you money. She scheduled an appointment for a repairman to come out in a very timely manner. The speed of the service call was much appreciated because June in Austin can be brutal without AC. Adam the repairman was both efficient and thorough in his assessment, but what really impressed me was that he explained what he was doing along the way. It turned out that I had poor filtration and my unit was bogged down with dust and debris. Before calling Christian brothers my house was s... Read more
I feel that it is appropriate for me to add a review of my recent experiences with Christian Brothers AC, since my original decision to contact them was based solely on the near perfect online reviews that other customers provided; all very well deserved. I recently had to replace an outdated HVAC system in a rental property that I own. I had already spoken with four local AC companies, and had narrowed the field down to two bids. Upon reading the nearly unanimous five star reviews for Christian Brothers (I believe that they had one review with only four stars…) I decided to call them to get a third quote before making my decision. Adam called me that afternoon to confirm the appointment. He showed up on time, looked at the current system, and reviewed all of my options regarding high efficiency AC’s without trying to sell me on things that I did not need or want. When everything was said and done, Adam was able to beat both of the other bids, and was able to have the system inst... Read more
Adam, Mike, Julio and Marissa made the purchase and installation very smooth. Adam answered my multiple calls with product questions during my comparison shopping. Mike and Julio were professional during the install and made sure the nick on the wall (new return ducts) got painted. The extra mile was coming out after hours a week later to check the 2nd unit (not part of the original work) when it started to act up and get it running by the next morning. Thanks Adam to you and the team!
simply excellent all around. look not further these guys were great, detailed, and not satisfied until everything is perfect
The crew was great, ran into a couple of bumps - none of their own making - and worked through them staying at it until the unit was operating. The guys were nice, helpful and didn't leave a scrap of waste inside or outside the house when it was done. Very professional.
Ryan Davis is the guy to ask for when you are looking for the best service, quickest response time and an affordable solution. What a wonderful surprise to work with this company and develop an ongoing relationship. I was telephoned and reminded of an upcoming maintenance agreement that subsequently saved me a large expenditure. They are the best!
When I called, the people I spoke to on the phone were polite and professional. Ryan, the technician who came out was also friendly, professional and very knowledgeable. He was also on time. He took the time to explain the problem and what he would do to fix it as well as alternatives. There was no pressure or hard sell. The price was fair and reasonable.
Ryan and Miguel were great they got my A/C up and running quick and explained everything very well. I would recommend them to anyone.
I called in at 9am on a wednesday morning after my a/c went out downstairs. in only an hour, i had Ryan with christian brothers a/c sitting on my doorstep, ready to check it out. i used to work in the a/c heating field, so i knew what the problem was (a leak, most likely in the coils), but no longer had the tools or time to fix it myself. he shot me straight and honest diagnosis of what was wrong, and gave me a good price to fix it all. he even went the extra mile and cleaned up my upstairs a/c unit. hands down, the best tech and company i have dealt with to date. HIGHLY recommend them.
I am really happy I called Christian Brothers to diagnose and fix my A/C problem. The service provided by Ryan Davis was by far superior. He identified the problem (condensation line), thoroughly explained to me what it was, how he was going to fix it, and how to prevent future problems - all with such sincere courteousness and professionalism. I definitely knew I was in good hands. Many thanks to Ryan Davis and Christian Brothers A/C!!
We had the unfortunate experience of having our a/c go out in the heat of the summer. After calling Christian brothers, they had someone come right out and diagnose the problem. They gave us options and really made me confident in the choice that we made. It is never a great time having to replace an entire a/c unit, but Ryan and Roland came out first thing in the morning and had our upstairs cold in no time. Our new a/c is almost too cold! They really took the time to make sure that we understood everything and how to work the new unit. We can't thank you enough for your speed and efficency! A million thanks!
I really don't write reviews but I was so pleased with Christian Brothers that I just had to do it. A few weeks ago I woke up at 3 am due to the a/c not cooling. I called them first thing in the morning and Yvette answered the phone. She was very nice and set up an appointment for me that very same day. The tech showed up right on time and was the person. He fixed my problem and explained to me what exactly was wrong. I know who I will be doing buisness with in the future. Thanks to Yvette, Ryan and the whole Christian Brothers Team for a job well done.
I highly recommend Christian Brothers A/C and especially their serviceman Ryan Davis. He was prompt, professional, patient, skilled in his profession, and honest. A rare experience in service personnel. Thank you, Ryan.
My serviceman Ryan Davis was very punctual, professional and knowledgeble. He diagnosed my problem quickly. He took time to explain what was going on with mty A/C. I would recomeend Christian Brothers to anyone
Today Ryan Davis with Christian Brothers Air Conditioning came to my house as I had a leak from the ceiling. He was very professional and helpful in showing the problem and fixing the problem. I felt he was very honest and informative in showing me what I would need to keep from this problem happening again. I would recommend him and Christian Brothers to anyone needing air conditioning problems. They were fast in responding to my situation and they came when they said they would. Good customer service from the office to the house they were very pleasant to work with. Thanks, Tammy Toney a satisfied customer.
I am so impressed with Christian Brothers A/C. Their employees are polite, respectful and clean. I have not had any workers who have cleaned up after themselves as well as these guys did. I originally had a repair issue on a Friday. They were scheduled to come between 12-2 but had another job that delayed them. They communicated with me by phone all day long beginning at 10:30 in the morning. I was told if they weren't able to get there by 6 p.m. that we would need to reschedule. Ryan, the technician, arrived at 5:55. I was worried that he would be in a bad mood and rush through my job but instead he was pleasant and stayed until 7:30. I needed a new A/C. To make a long story short, I met with Adam to discuss what I needed. I also got another bid from another company. Christian Brothers was a bit more expensive and were not planning on a few things. I spoke to Adam about this and he was willing to meet the price and do the other things. The technicians came to install th... Read more
I recently had to go through the pain of getting my A/C replaced. I meet with 3 company's to make sure I was getting the best deal. I was very impressed with the first meeting I had with Christian Brothers. After meeting with all three company's my decision was easy. Adam was great, he gave options that worked for my needs instead of what seemed to be the company's needs. The installation of my A/C went so smooth, the guys installing my system were fantastic. The job Adam described went exactly as he said. I will tell everyone of my experience.
Don't normally write reviews, but figure this one is worth it. I haven't even had my A/C installed yet, but already gone through the process of getting a bid and signing the agreement. I got bids from FIVE A/C companies here in Austin, and Christian Brothers was the least sales-y when they came for the consultation. Josh was our guy and he explained all of the options and gave us new alternatives to cooling a room that was added on to the house after the last A/C was put in. He was very thorough and said he'd email me with a quote the next day. I received his quote and he gave three options, so my husband and I were able to choose what we wanted instead of other A/C companies only giving us the highest option!!! They carry Lennox and another brand and we chose Lennox based on the warranty. Anyway, we give Josh an A+ for customer service. We are looking forward to the actual installation so we can have a more efficient home.
Family owned and operated, certified technicians install indoor heating and cooling equipment,