Cathy George & Assoc

I'm so glad to have the opportunity to say thank you to the fine folks at Cathy George & Associates. On several occasions I needed both short and long term rentals for myself and family members during a difficult time and I can tell you I've never been so taken care of before. Everyone in the office is delightful, every call answered and handled... just the best. We now know what aloha is all about thanks to these great folks. I highly recommend them to anyone needing real estate or property management services. Sincerely, V Salas

This property manager is down right unethical and unfair and irresponsible. Cathy George will not accept any responsibility what so ever for her or her employees shortcomings. I experienced this first hand as I leased a "high end property" from them. We had notified them that after 8 months that we were to terminate this lease. They instructed us to give 28days of notice, then forgot about us. At the end of the 28 days we discovered that NO effort was done to advertise the property. We had even received correspondence that the property was being advertised. She then claims that we are still responsible for the rent and refuses to give our $2200.00 deposit back. What is the job of the property manager anyway and why are we subjected to their failure to perform their jobs properly. Cathy George herself had no knowledge of her employees actions or lack there of. She had to be called frequently to get any answers and was down right inflexible! As a property owner I would beware of this c... Read more

We would like to report a particularly bad story that we experienced in the house we rented under a contract with the real estate "Cathy George & Associates". This house was located in the Sierra Drive area of Honolulu, a location that we chose for its supposedly quietness. Our place was really gorgious, except that the building also had an additional studio attached to the unit (below our kitchen) and that was not part of the rent. This place was occupied by the owners' son, and our relationships with this person quickly turned out to be a nightmare. Slaming his doors constantly throughout the day, the guy was extremely noisy (he even brought to his place an electric guitar) and smoked illegal stuff below our window several time per week. We even witnessed the coming of "atypical" people (likely dealers) to our parking area, which progressively gave us a bad feeling of insecurity. We mentioned this problem to our contact person at "Cathy George" We thought that paying our rent of 320... Read more

The agent who was suppose to meet with me didn't show up that morning. He didn't bothered to make a phone call or send me an email. Instead, he decided it was best that I waited for him and realised that he was not going to show up. The next day I received an email explaining that his boss didn't think my place was high end enough for them to manage. "We only manage high end property", as he explains in the email. Would I recommend their service? Yes, if you want to enjoy the overwhelmed sensation of wasting your life. It's not like no one has ever stood you up and tell you that you are in the "low end" category. We all need to be put in our place someday by someone. This company certainly does that for me.