Carbiz

I bought a 2007 BMW 550i and I couldn't be happier. I initially went to Carbiz because they offer a free one-year warranty. The car I bought already had bumper to bumper factory warranty so I didn't really need to take advantage of the offer but still good to know. I worked with a nice young woman, danielle. I felt comfortable working with her and she was consistantly helpful and not at all pushy. She understood my needs and wants and introduced me to her managers and co-workers so in case I needed her at any point and she was unavailable, I could look to others on her team. I live in the area so I will also utilize their service facility. They are undergoing what looks like major construction so I did the deal in their temporary trailer and even though it seemed as if there was a lot going on I never once felt unattended to. I was even able to pick Bay license plates at no extra charge and received a free oil change. The whole experience was a "breath of fresh air" to my previous expe... Read more

I took my sister to Car Biz to buy her first car, when we got their,they talked sweet and was helpful in buying a car,AT FIRST. Well the car that she saw on the internet she wanted for that price; however, the sales man said we don't sell it for that price.However, she did find another car,and brought that another one. Well, then I took my friend in to buy a car,she ended up paying cash her car,and walking out with the car of her choice. We leave the dealership and the car is filthy, and stinks like dog poo.However, 2 weeks later she gets in the car and turns the ignition over it's DEAD. She has it towed to car biz, and the mechanic say's the battery is dead you need a new one.She talked to the same associate that sold her the car.He starts talks all this crap, it's a old car and you should have looked at it before buying it, and told us to get out his office. Oh, and the warranty that they give you, covers NOTHING.In addition to her car, my sister have been having problems with her c... Read more

My salesperson Chris was very knowledgeable and presented me purely with facts about the cars I was interested in. He wasn't overly pushy and allowed me time to think about my purchase so I never once regretted my decision. (I made that mistake before at another car dealership- the salesman smothered me the whole time so when I left I wasn't overly-excited about my purchase.) I noticed a lot of people buying cars there which is a great sign for the economy and the industry as a whole- or maybe it's just a testament to their competitive pricing. Either way I'm happy I found them and even though I'd love to keep Carbiz my little secret- it's too good not to review. Oh and they also beat my credit union rate- I've been with the same credit union for over 10 years so I was surprised that they got me better than 5.5%! I couldn't be more thrilled with my car! Thanks Chris and Carbiz!

I just bought my Audi from Carbiz and can't say enough about the staff! My sales person didn't pressure me (surprisingly) and the management was always available if I had a question or concern. My car needed floormats and my request was quickly answered. Really feel great about my purchase and will buy again when my husband is ready for a car! I went to a few other places before Carbiz and I wish I wouldn't have wasted my time. The Audi I bought was clean and priced affordably- I also really like that they have a service repair shop on site. I'll be back!

Worst Car Dealership ever. They have their cars parked too close together to get them in and out to test drive so that takes forever. We bought a car from them, they haggled with us and they did get us the best financing from a bank even when we were about to leave that was probably only the best part. We bought a Civic, we were never offered a warranty of any kind since the Honda warranty was done with. % months later, the rackandpinion went and they wanted to help us paying them to do the job. When I confronted them, they said that it was not their fault and that they said it was not their fault for not offering us a warranty. They are horrible, their office looks like it is about to fall apart. They told us how great a Honda is and how they never break down and when they do they don't think its their fault. Horrible service and they say they want you to be family. Must be a long distant relative they want you to be.