Burbank Scales 'N' Tails

Approval Rate: 74%

74%Approval ratio

Reviews 20

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  • by

    citysearch1106_503271

    Sun Aug 23 2009

    I had a great experience at this store. The person working was extremely knowledgeable and helpful. I am new to Tarantula ownership and the ...

  • by

    citysearch1816_819510

    Wed Apr 29 2009

    Prices are too high...If you want a really cool reptile store, visit REPTILE DEPOT in Chattsworth CA. Tons of selection, and prices are unbe...

  • by

    citysearch9772_76245

    Tue Mar 03 2009

    I first went to Scales N Tails a couple of years ago looking for a bottom feeder fish. I found the fish, and the one person there seemed to ...

  • by

    tiffanieco1346_156971

    Sun Feb 15 2009

    So this place has a great selection of more fish product than anything. They have reptiles but not as much as fish. I would nto recommend this place at all though. The customer service is LOUSY. You can stand there at the register and stand there for ages, while the employees are just chatting it up with some old friend of thiers. Worst of all they keep looking to see if your still standing there as if you are annoying them. The brunette chick is the worst one. She will sit there in front of the register on her cell phone and tellt he customers to wait one second! Then the owner won't even greet you when you walk in. He just looks at you like you dont belong in his store or something. OH well not my loss at all...just dont go here guys your better off takin a drive to Reptiles Unlimited in LB, now that is a place worth goin...

  • by

    citysearch2128_40718

    Tue Jan 20 2009

    I knew the Kerry's very well and miss them dearly.They helped my fish for FREE after a Ammonia outbreak killing 5 out of 10...he saved the m...

  • by

    citysearch_551760773

    Sun Sep 14 2008

    I have been a frequent shopper to this store. They always offer knowledgeable answers, experienced advises, great prices, well stock mercha...

  • by

    citysearch_881457935

    Wed Aug 27 2008

    This store was bought by the same owners as Millennium Pets, and will be reopening in the first week of September. They're doing some serio...

  • by

    citysearch2501_98903

    Sat Jul 12 2008

    OK here is the deal with Scales, they were owned by the Kerrys, then sold like what a year+ ago. The new owners did ok, then the wheels fe...

  • by

    citysearch1244_925018

    Tue Jul 08 2008

    We were surprised to see the store closed, also! The staff was so friendly and helpful... they were always so great about answering all que...

  • by

    citysearch1361_628366

    Sun Jun 22 2008

    My husband and I have been going to this store since we bought our first bearded dragon in 2000. We have seen it grwo, change hands, and th...

  • by

    citysearch1548_054134

    Wed Mar 26 2008

    Oh brother. Sometimes I wonder what people are carrying on about when they complain about a store. Running a small business is tough, and I ...

  • by

    citysearch_2094538808

    Wed Feb 27 2008

    I went there a month ago or so to get some fancy guppies and fake plants because Petco didn't have enough variety plants at the time, and I ...

  • by

    citysearch1460_898965

    Sat Feb 02 2008

    Hi, I have been visiting Scales 'n' Tails since it first opened. I used to have a business that included common and exotic critters of all t...

  • by

    citysearch3225_05789

    Sat Oct 13 2007

    You cannot believe what other people wrote because it is not true. These people are very, very helpful and not rude. And if your beta fish...

  • by

    citysearch_173432349

    Thu May 17 2007

    I had a problem related with my fishtank's fluorescent lamp. I took it to Scales n' Tails and I believed was a friendly guy called Josh that...

  • by

    citysearch_1823268928

    Sun Feb 11 2007

    I purchased a beta fish for my 5 year old son in October. Everything had been going well until now. Now, he's not eating. I have tried to re...

  • by

    citysearch_456620681

    Tue Jan 23 2007

    I had Scales N Tails resurface my fish pond. The guy did a sloppy job - splattering black resurfacing compound around the perimeter of the ...

  • by

    citysearch_891577443

    Fri Dec 22 2006

    I read the first review, got to admit my experience with the owner was not much, just a question about if they were open or not and she was ...

  • by

    pontiuslov

    Wed Aug 30 2006

    this place is amazing! the people are great, they listen to what you want and they take the best of care for their animals. if you have a pet problem they're there to help. the people really know what they're talking about. you can spend hours in here just looking at the animals!! i won't go anywhere else for my pet care needs.

  • by

    citysearch_1193634334

    Wed Nov 09 2005

    The owner is very knowledgable, though at times a little unfriendly. The staff there are also knowledgeable and usually friendly... however...