Bridal Mansion

First off my wife ordered a veil and the owner didn't order it in time to get it in. We didn't find out till two weeks before the wedding! We had put in the order 6 months in advance, but they didn't order it then because they wanted to save money on shipping! We even prepaid for 1/2 the price of the vial to make sure it would be there. They said they were not going to be able to get it in time. So my wife then had to search throughout the city to find another one. They also charged us an extra rental fee for her slip because it was not returned by the Monday after our wedding (we were on our honeymoon)! The thing is that they do not put a return date for the slip on the contract! The owner said that she gave us a break on the alterations, but if she did it was a small one and they ended up charging us for alterations that they are now saying they did not. On top of this none of the alterations where done correctly! My wife's shoulder straps would not stay up. One of the brides... Read more

I was very happy with Bridal Mansion.. I didnt want the typical wedding gown and told her want I wanted.. She didnt frown upon my request sh...

We were not sure what to expect when we went to Bridal Mansion but it was well worth our trip. My daughter was allowed to browse thru all the dresses and pick out what she wanted to try on but we still had the undivided attention of our sales lady. The lady that helped us was very friendly and quick at helping my daughter get the dresses on and off. (I think her name was Kim). We found lots of Maggie Suttero dresses that looked great on my daughter but the one she wanted most was not in her size and could not be ordered in time so the lady suggested we call a few other bridal shops to see if they had her size in stock and gave us the information we needed. (5 STARS for customer service) We found the dress at another shop thanks to the help of Bridal mansion!!! Thank you!!!

this place is good,and they have great prices to fix your needs.i mean my wife found all she needed for our wedding,and she came out looking...

I HAD A WONDERFUL EXPERIENCE LOOKING FOR MY WEDDING DRESS. MELISSA WAS MY SALES PERSON AND SHE WAS GREAT... SHE HAS A GOOD EYE FOR DETAIL AND ALSO DOES ALTERATIONS. I WOULD RECOMMEND ANYONE LOOKING FOR A WEDDING GOWN OR FORMAL TO GIVE THEM A TRY.. THEY HAVE A WONDERFUL SELECTION OF GOWNS FOR MISSES AND PLUS SIZES TOO. SINCERELY, TINA

We are planning a wedding on a tight time frame, and not a huge budget either. I stopped by the Bridal Mansion on a Saturday afternoon, with my 3 children (all under age 10) in tow. They were helpful with my children while I found THE dress - they have a very good selection for both slender and voluptuous brides, both for those on a budget and those who want to "go all out". The service is very personal, they were so helpful, and I will be returning there soon to get my bridesmaid dresses. The atmosphere is really neat too - but it could be difficult to find it if you aren't familiar with the area - no signs, but it looks like it does on their website. Just off corner of Banister and James A Reed. I would definitely recommend this place again - Elizabeth helped us - she was great and passionate about what she does.

This unusual shop is located in an old mansion in South Kansas City, providing some well needed ambiance to such a rite of passage as choosi...