Bridal Fashions By Niko Inc

WHY SETTLE FOR A NICE DRESS BUT THE WHOLE TIME YOU ARE BEING TREATING LIKE TRASH. I'M GETTING MARRIED LATER ON THIS YEAR. I HAVE TRIED AND TRIED TO CALL THEM FOR INFORMATION. THEY HARDLY EVER ANSWER THE PHONE. THEN SOME MAN ANSWER WITH AN ATTITUDE LIKE I WAS AN EX-WIFE OR SOMETHING!! I NEVER RECEIVED A CALL BACK AND I CALLED OVER A MONTH AGO. THE SERVICES IS VERY POORLY. TO BE FRANK WITH YOU..." YOU NEVER KNOW WHO YOU ARE SERVING AND WHAT NEWPAPER OR GOVERNOR'S OFFICE THEY WORK FOR"!!! NIKO'S BRIDAL KEEP THAT IN MIND. :)

They had the exact dress that I wanted and the seamstresses made it look great on my very disproportionate body! My friends said I couldn't wear that style dress - but the seamstress (I think she may have been the owner)did a great job. I also bought my bridesmaid dress for my sisters wedding there in 2007 and they were great then too.

I rarely take the time to write reviews, but this is a special situation and I think the people at this store deserve it. My daughter ordered her gown online to save money. I agreed with her that it was worth the extra wait to save money in these economic times. Three weeks before her June 6th wedding it had still not arrived and they said it would take another 6 weeks even tho she ordered it last fall! She put a chargeback on her credit card, and in desperation we went to different stores trying to do a a super rush order. Finally arriving at Niko's Bridals, we were shocked to see that they had the exact gown in stock at almost the same price in a size close to what my daughter needed. They altered the gown on a rush basis and my daughter looked beautiful on her wedding day thanks to them. I will tell my friends that internet shopping for the most important dress of your life online is not such a great idea, and we found out the hard way. Make the drive to Fell's Point and Niko's inst... Read more

My friend used Bridals by Niko for her bridesmaid's dresses. I was fine in regards to paying for my dress and having it fitted; however, they were horrible when I went to pick it up. Her wedding was two days after Christmas and I went to pick it up the week of the wedding. I went earlier in the week thinking I would get it before the holidays. I had already had alterations done so all I had to do was pick it up. I went at 4:30pm on a weekday they were supposed to be open until 7pm. They were closed - there was no note on the door and no holiday hours posted. They had no answering machine with hours, and did not take messages. I wrote them an email stating that I was disappointed in the lack of information and needed to hear back so that I could get my dress before the wedding. The man who I dealt with was not apologetic at all - in fact when I called the day before the wedding to make sure I could pick it up, he was very nasty. He spoke rudely and told me that I was the one accusing th... Read more

I called the Alfred Angelo customer service line to file a complaint about the terrible service at Bridal by Niko, and the representative mentioned that they have gotten plenty of complaints about that place. I asked if any other Alfred Angelo retailers in the area would treat me better, and she basically said, go to any store but that one. So my advice: GO SOMEWHERE ELSE. Here is my story: I called Bridal by Niko to ask if I could be measured for an Alfred Angelo bridesmaid dress, and I mentioned that my sister would be placing the order through a bridal shop where she is located. (I understand bridal salons aren't big fans of measuring you for a dress you aren't ordering through them, but my sister wanted to order the dresses from the same bolt of fabric, and I was prepared to pay extra for the measurements & alterations.) The woman on the phone was pleasant and said that would be perfectly fine. When I arrived at the store, the man at the counter was very nasty to me. Fir... Read more

Brides and bridal parties beware. If you are going to use Niko's I suggest that you deal ONLY with the sales staff. The woman who took care of us was Jean AND she was outstanding. I cannot say enough nice things about her. She truly loved what she was doing and was excellent in her customer service. The owners are an entirely different story. I had half a mind to ask the woman what she was doing in the bridal business when she so clearly disliked people. What a grumpy woman. The man owner at the counter barely spoke with us, just gave us hand signals. I would put him in the same category as the woman - both real haters. Do not deal directly with them. Get the name of your sales person and deal only with her.

I bought my wedding gown from here and the first 2 ladies that helped me were as nice as can be. The owner was not so nice. I was told the gown would come in by May and by the end of May I called and they said it was not in yet. I asked why was I told it would be in May. The owner said someone told you wrong. I had ordered this dress at the end of January. I did not get a call until June. When I went to go pick this dress up, they had ordered me the wrong size dress. It was 2 sizes too small. This was their error and they made it to be it was mine.The lady said she could alter it and it would be fine. I said I paid all this money for a dress and I do not want it altered. They stated it would take too long to reorder. After talking to them for a while they finally rush ordered and I got the right size, but when I came in to try it on the lady was very rude and tried to rush me out. I would never do business with them again. You are paying all this money to them and they do not respect... Read more

I bought my dress back in Dec ('06) and was told it would be ready by mid-March. When I hadn't heard anything by the last week of March I called to find out what happened. I was told that my dress would be in by the end of that week or the next. I waited to the third week just in case, and called again. I was told that it was shipped and I would get a call 'tomorrow or Monday'. I waited until the following Friday and called to talk to a manager. The manager came to the phone dripping with attitude and had no desire to hear what I had to say. He interrupted me two words in with 'what is your name and wedding date' he came back to the phone saying 'your dress came in 3 days ago'. When I asked why I hadn't gotten a call he said 'Well, we don't call right away...we have to do paperwork and stuff', like he was talking to a 5 year old. I started to explain that i was upset not that it took so long for my dress, and that they didn't call me right away, but because I kept being told one thing ... Read more

Let's forget for a minute that it took my dress four months to arrive. Let's concentrate on the fact that the manager only ever spoke to me like a pestering relative who was once again hitting him up for money. Even simple questions were repeatedly met with brisk, clipped answers that dripped with dislike. When I called to reschedule a fitting and mistakenly gave the appointment day as Sunday, I was answered with a loud and rather accusatory, "Impossible! We are not open tomorrow!" The clincher for me was when this manager angrily told me off in the middle of the store for having an "attitude" (i was there for my *third* fitting, and, apparently, he didn't like the way i gave my name). A customer who witnessed this reported that this same man had reduced her niece to tears, which was why she (the aunt) was in the salon to deal with the dresses. Ladies, getting married is stressful enough without this.

Let's forget for a minute that it took my dress four months to arrive. Let's concentrate on the fact that the manager only ever spoke to me...

MY COUSIN BOUGHT HER WEDDING DRESS FROM NIKOS AFTER GOING TO THREE OTHER STORES,TRYING ON 15 TOTAL DRESSES, SHE FOUND THE ONE AT NIKOS, WE ALSO PURCHASED OUR BRIDESMAID AND MAID OF HONOUR DRESSES FROM THERE, THE DETAIL OF THE DRESSES WAS WONDERFUL. NOW IT IS MY TURN TO GET MARRIED AND SOON AS I WALKED UPSTAIRS ONE LOOK AND I FOUND MY DRESS EVEN IN MY SIZE, OUT OF 4 TRY ONS THE FIRST ON IS THE ONLY ON EVERYONE ELSE LIKED AND THAT IS THE ONE I AM GOING WITH, SO TO EACH HIS/HER OWN, ME PERSONALLY I LIKED WORKING WITH NIKO AND HIS ASSOCIATES.

My mother and I visited Niko's in February and found a beautiful wedding gown that I was sure would be my gown. I looked a few other places I found another dress. Saw the other dress in person, fell in love, decided on gown. Went back to Niko's to offer her the business. She told me that she couldn't order the dress and the company would rather lose thousands of dollars that deal with that designer and that the company does just fine now and doesn't need the money that they would make by dealing with that designer. I took this for they don't need my money since that designer is who I wanted. My sister tried on a bridesmaid gown and before she could get her clothes back on they were turning the lights out and closing up shop!!! Rude, snobby, short, inconsiderate, and UNPROFESSIONAL!!!

I found a beautiful plus size gown at this location, I would recommend Niko's to any plus size bride- to -be. And the price was very reasonable.