Breville 800ESXL Espresso Machine

I LOVED this machine until the pump gave out. Hadn't been used that much, but warranty was up. No authorized service center in my area. MAILED machine to a authorized service center that Breville provided in a list they e-mailed me. Yep, spent the time and money to mail from PA to Illinois. After 3 months of me calling them (they don't call you) they still didn't have the part. I contacted Breville. Breville had the part sent to service center (because I intervened). I then sent an e-mail telling them the part would be there 8/17. After 10 days I called. The nasty customer service (hence the reason I started to e-mail) said "the guy asked the guy why he didn't put it in yet, he doesn't know" After two more frustrating calls I told them to throw it away I would just buy a new espresso machine. I notified Breville of the service center's conduct. No reply from Breville.

I have had this espresso machine for 4 years. I have made at least one cup every day and this machine is reliable and has done a wonderful job. It does not matter weather there is a thermoblock or a brass components. My thermometer heats up past the required espresso mark. My espresso has a lot of crema. My latte's are great, cappuccinos are foamy and the cleanup is easy. I love this machine.

Reviewing Breville 800ESXL Espresso Maker Points to make (1) UNPLUG the machine every time, like it says in the manual! Why? The first day I had the machine I assumed that once you turn the machine off in the front panel, it is really off. Not so, apparently. One lonely evening, while making love to my machine (just kidding eh!), anyway, quite near the turned off machine in a quiet evening, I could hear a very low humming sound coming from it. Power unit or whatever, I realized the machine was not really off, and from then on I decided to follow the recommendation in the manual -- which I presumed initially was only for home-safety reasons. Obviously is not sucking the 1500 watts, but there's still something going on inside, and it's not a caffeinated gerbil! (2) Vibration and Noise IMO, it's not noisier than other espresso makers, and it sure is a dead loser against my blender, which my neighbors are probably acquainted with. As for vibration, I did the same as I did... Read more

I've owned and used this machine daily for almost two years now. It's a clean well made product that produces an excellent espresso. I drink only espressos and have been pleased with the ease of use and care of this machine. Works well for one or two people with enough hot water on-hand for my wife's morning tea. Get a good quality burr grinder to dial in your taste.

I have owned a couple machines and just love this one. I dont care what some of the other posters say it makes a great cup of espresso. I love how the tank pulls out without having to move any tubes or other fixtures. The only downside is that the pod basket does not seem to work very well with starbuckes pods. (Too slow) I dont use pods normaly so it was not a big deal for me. Here is a very low carb drink that I came up with the tastes better than what you get at starbucks. Start with 3 Oz of espresso. Use the double basket but pour out 3 Oz of espresso. Next in a sperate container add the following 1 Oz whipping cream 1 Oz cold water 1 Tbsp of SugarFree French Vinela Coffee Mate 2 Packets of Splenda Steam and Froth then pour into espresso. Tastes great and only has 4Carbs. Its great for a Diebetic.