Bestfares.com

One star ONLY because I couldn't rate any LOWER!!! OK, I'm a slow learner. I even joined twice, thinking maybe I didn't WORK the system. I too was extremely flexible with dates even airports, willing to drive a little. STILL NO fare for what was posted. What a complete HOAX. Shame on Tom Parsons for taking people's money claiming to be saving them hundreds!

BestFares.com is a joke. It doesn't work. The prices they publish are NOT available at all. I went through the whole process to find out that. So don't try yourself. All the representatives that you have to speak to on the phone are other agencies and they are as rude as they can be over the phone. All the above is a fact. Now my guess: When I call to cancel my membership, a soft, nice, relaxed woman attended me and very politely and without any delay or questions she kindly cancelled my membership. My guess is they have hundreds of cancellations every day, but they don't care. The bussiness for them is to have your money for a couple of days. Their solvency is based on the interest and transations they can make having your money for a moment. This is disgusting and annoying. Let's hang Parsons the pig.

The rates listed on their site are NOT REAL. I had to pay membership fees to pursue the dates & rates advertised. When I called to take advantage of ads, I was given rates STANDARD to what you will find on ORBITZ, TRAVELOCITY, etc. There was absolutely no difference. I complained to the BBB and this is what transpired: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX THIS WAS THEIR RESPONSE TO MY COMPLAINT: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Fares are based on availability. There are many factors as to why a person is not able to get a fare that is posted on our site. It could be that there are no available seats for the times they are wanting to travel. Also, it could be that their days and dates are not compatible with the days, times and dates posted on the site. Let's examine for a moment and see why they are not able to get a fare posted on the site. Remember: Times, days, and dates play a significant factor in getting fares posted on the site. In order to get a fare that is... Read more

BEWARE OF THIS SCAM. READ MY EXPERIENCE. This site was promoted on-air on Good Morning America by it's founder Tom Parsons during one of GMA's travel segments. The bargain airfares he mentioned that were available on BestFares.com sounded great. Once you get to the site, it becomes clear you have to pay for a membership in BestFares to receive the bargain rates they advertise all over their site. I paid for a membership, thinking I would still be getting a bargain. Then, I tried to pursue one of their advertised fares, and was directed to a toll-free number. The site would not allow me to book the fare online. Okay, I called. The person answering was a customer service rep. for a separate travel agency, not an employee of BestFares. I told her I wanted the fare advertised on the website. She told me all we could do was to plug in different dates and times to see if we could "track down" the bargain fare. We plugged in 3 different dates and times, including mid-week departur... Read more