Beltway Garage Doors

LIAR LIAR LIARS!!!!!!BETTER BUSINESS BUREAU WILL HEAR FROM ME!!! I ASKED FOR AN ESTIMATE THAT WAS ONLY $230 THEN WHEN THE REPAIR MAN CAME IT WAS OVER $800 AND THE DOOR MOTOR WHICH WAS WORKING BEFORE THEY CAME-WAS BROKEN. HENCE I NOW HAVE A DOOR THAT MANUALLY MUST BE OPENED AND STILL NO WORKING DOOR. OF COURSE FOR THE SMALL PRICE OF ANOTHER $500 I COULD HAVE IT FIXED. WHEN I LOOKED UP THE COST OF THE PARTS THEY WERE ONLY A 1/3 OF THE CHARGE FROM MOST SUPPLIERS. I FEEL THEY TOOK ADVANTAGE OF MY KINDNESS AND MY LACK OF KNOWLEDGE ABOUT THE MECHANICS. WE TRIED TO CANCEL THE CHECK BUT THEY MUST HAVE WENT DIRECTLY TO THE BANK BECAUSE THEY KNOW THEY WERE LIARS AND CHEATS.

They were a no show for an appointment leaving my car stranded in my garage. They were given all day to show up with preauthorized payment via credit card. When called they were rude and nonresponsive. They simply did not care. What worse can you say about a company? Well, you could say their work was shoddy. But then, they would have to show up first, eh?

I had a terrible experiece with these guys...missed appointments, rude service, no return calls. The office manager, who I am told is also the owner of the business, went out of her way to be aggressively rude. Her explanation for not showing up on several occasions was “we’re busy.” She actually hung up on me at one point. I’ve since learned that: -- Beltway Garage Doors has had 21 complaints processed by the Better Business Bureau in the last three years. Beltway Garage Doors failed to respond to the vast majority of these complaints. -- Their corporate charter was revoked by DC in 1994. -- Neither Virginia nor Maryland has a corporate registration on file for Beltway Garage Doors (although they may be registered under another name). Ultimately, we called Academy Door & Control who resolved the issue in a day or two and charged $200 less then we were quoted by Beltway.