Austin Air Dynamics Inc.
Approval Rate: 91%
Reviews 37
by silkflour21659_2c
Wed Nov 11 2009I called Luke because my furnace wasn't kicking in when the thermostat switched on. He has been here twice before, once to resolve a circulation problem caused by another contractor's poor workmanship and later to service our AC unit. He's very good at what he does, and his prices are always fair. Each time I received 5-star service. When he arrived this morning, we couldn't recreate the problem. The furnace cycled through just fine. Luke waited for 30 minutes to make sure it was consistently starting and stopping as it should and explained the variables that might cause the furnace to temporarily stop working properly. I grabbed my checkbook so that I could pay him the standard service call fee, but he wouldn't take the money. I wish all the repairmen that I deal with were as honorable as Luke.
by citysearchuser_1d988177417473_3
Thu Aug 20 2009I had an appointment with Austin Air Dynamics Thursday 12pm for an analysis since A/C on second floor is not as cool as I like while the fir...
by georgew1231ac0_5c
Thu Aug 20 2009I had an appointment with Austin Air Dynamics Thursday 12pm for an analysis since A/C on second floor is not as cool as I like while the first floor is very good. I drove 40minutes to home from my office for this service appointment. At 12:05pm, nobody showed up, and I called and left message and asked for a call back and let me know if they can make it. No reply. I called again at 12:20pm, left message again, and still no one called me back. Finally at 12:50pm, I thought it's enough. I called again and told them I would post here for their unprofessional and un-trustful manner to treat their customers, since I decided to use them after reading the reviews here. Only after this message, someone finally called me and gave me the you-know-what excuse. Do you agree they should at least give me a call back and let me know if they can't make it at all? This is the first time a service company never shows up and doesn't call you back after a couple messages. How unprofessional Austin Air ... Read more
by atx117142829
Sun Jul 19 2009Austin Air Dynamics ripped me off too. They screwed up my system and stopped returning my calls. Another company had to come back to fix what they messed up. They were the cheapest quote I got and as they say, "You get what you pay for". Looking at all the positive reviews here - I think they're either customers who lucked out and had jobs these clowns were able to fix, got ripped off and still don't know it yet or are staged. Stay away from Luke and his company unless you want to take a chance on his lowball rates.
by sustik102cbb
Thu Jul 16 2009They installed a new Goodman unit and new ducts. They did not seal the ducts and the registers properly. So we were cooling the attic. When the outside unit stopped working (2 years later) they did not respond to phone calls for 4 days. Another contractor fixed it: it was a dead capacitor in the outside unit; a simple fix (the unit is under 10 year warranty). However, he got suspicious when looking at the inside unit in our closet, we went up to the attic and we found the unsealed vents and a gaping hole above the closet. The unit also appears to be oversized. I learned my lesson: 1. Ask to see the manual J calculation, do not believe otherwise that they did it. 2. Check the work, run the unit, and inspect for leeks. Do not pay until sealed properly.
by citysearchuser_105854
Thu Jul 02 2009Luke ripped us off! Took $12,000 of our money to install two new a/c units, one for each floor of our two story home, and upstairs has never...
by gobears15dfb0
Thu Jul 02 2009Should've known the reviews were too good to be true! Luke will take your money and run, so watch out! He should change his voice message because customer calls are not important to him. Your calls might be answered if you are a new customer but not if you have a problem after he's taken your money. He left us without a working a/c, kept our money though, and won't return calls. He shouldn't be licensed. Bad news all the way around.
by cindyarevalo1b_e8c5
Tue Jun 30 2009We selected Air Dynamics after reading all the glowing reviews on this site. Luke was eager to do the work but in the end he did a sloppy, rushed job installing our new A/C system. What's amazing is that he did the work last November, which was a slow period for most A/C contractors so you would think he would have taken the time to do the work right. I think he was just in a hurry to get paid and after he took $12,000 of our money to install two new air conditioning units in our 2-story home (the home originally had one large unit servicing both floors) he has been less than eager to help fix the problems we have had. It seems he could care less about all the problems we've been having. That is not the kind of service we expected after spending over $12,000. By the way, he told us he no longer gets reimbursed by the equipment manufacturer and passed us off to another A/C contractor to help figure out why our system isn't workng upstairs. Here we are in the middle of summer with o... Read more
by johnbrooks1325_1d
Mon Jun 15 2009These guys were great and I highly recommend them. Memorial Day weekend, Sunday eve, 95 degrees. I was trimming my yard and damaged one of the exterior AC cables with my trimmer. I immediately heard the AC unit shut off... uh oh. I tried splicing the cable, but no dice. I called several AC companies and left numerous messages (no one was answering at that hour, and I hardly blame them), but Luke Garcia was the only one to return my call -- very first thing in the morning (7 AM). He was out within hours and took great care of us. As it turns out, when I damaged the outside cable it shorted out the transformer outside and motherboard inside. Ouch! That explained why the slice failed to work. I was afraid he was going to tell me I needed to replace my aging system, but he didn't. He told me what I needed to do to repair it and also gave me some DIY tips on how I could get the most out of it. When I do finally need to get a new system, I will definitely call Luke! John Brooks
by phop21dee10
Thu Jan 08 2009I highly recommend Luke Garcia/Austin Air Dynamics for all your A/C needs. Professional, friendly, reliable, and competitive. What more could you want? I always like to use a local company when I can find someone who does a good job, rahter than using the big guys who usually charge more and treat you like a number, rather than a valued customer. For A/C service and repair, Luke's my guy.
by jwhagins17acac
Fri Dec 05 2008They set up an appointment quickly, at a convenient time, and were right on time. Checked out our problem, gave me some great tips. I would use them again in a minute.
by celticswan10df_fe
Thu Aug 14 2008Our air conditioner went out the evening of the 49th day of 100 degrees and above this summer. The next day was also supposed to be over 100. We called that next morning before they opened and left a message figuring it could be a couple of days before anyone could come and worried about what it would cost. They called about 8:00 and said someone could be there at about 10:30 THAT morning. They arrived shortly after 10:00. There was a wiring problem that they carefully analyzed and quickly fixed. We were paying them at 10:30. It cost the same amount of them coming out! (At this writing that cost is $55!) This is the best service I have EVER had from a repair service. If I could give them a score of 6 (out of 5), I would.
by willarosen1825_c8
Sun Jul 13 2008Luke and has associates were very responsive and gave a quote that was over $500 below other contractors. They had someone out to assess the problem the day I called and had completed the entire A/C system by the close of business the following day. They did what they said they would do and were friendly and accessible. This was completed in July 2008, during peak season. I would be eager to do business with this company again.
by nanohunter1062_ca
Sat Jul 12 2008We had gone back and forth with a "friend-of-a-neighbor" for about 2 weeks determining our needs to only have him back out on a wednesday morning. By that afternoon, Luke had come out, discussed our needs, and promised to give a quote via email the next morning. By noon thursday, we had our contract signed and expected to have a new AC unit installed the next day. Luke showed up at 9:30 on friday (when he said he would) with a small crew, and installed both the inside and outside units. They were done by 3:30, and we had a cool house again. It turned out the thermostat was not working properly so they made plans to come out and replace it. When they came back out, they replaced the thermostat and the return vent with a vent that accepts a filter. The price was at the low end of what we saw on message boards and other two other quotes we recieved. After three weeks, we couldn't be more happy (perhaps content is a better term). The only negatives on the experience were that it w... Read more
by chicagoblackha_w42fed
Fri Jun 20 2008My AC stopped working on Wednesday evening and although I was a bit skeptical of all of the 5-star reviews, I decided to give these guys a call. They made it out Thursday morning, diagnosed the problem, and Luke took the time to explain everything to me. Although I was not happy that the entire condenser (the unit that sits out on the side of the house) had to be replaced, I was very pleased that they were able to have a new one delivered and installed that same day--I had air conditioning again by 5PM.
by ijn101a58
Mon May 19 2008My wife and I upgraded our 2 a/c units in our house, as they were nearly 30 years old. I looked at vendors recommended on the Austin Energy web site and called one. The salesman offered two solutions, both using the old freon type, saying that the freon would be available for 20 more years, and the new freon was unproven and more expensive. My wife and I are pro-environment, and did not want the old freon. Research at hvac-talk showed that as long as the lines were correclty purged, the new freon was better, and that the cost of the old freon is already more than the new freon. Also, the vendor sold Trane, which is over-priced in my opinion. I called a contractor I had worked with once, who quoted Amana. I had not heard Amana made A/C units. They have a lifetime compressor warrantee, and 10 years on the rest of the system. They have stainless steel tubing, and over-pressure protection (whcih Trane does not have). They do not use proprietary parts (like Trane), and they also we... Read more
by luna7874811f91_e
Thu Apr 03 2008I wanted to take this opportunity to thank Air Dynamics for an exceptional job during my recent A/C installation. Luke and his crew showed up on time and were very professional. Like almost everyone in Austin, I suffer from seasonal allergies and felt that my old A/C was the culprit. I had my old unit checked out and found that it had mold on the coils which was definitely contributing to my health problems. I decided on a new unit and Luke took the time to explain my options. I chose a unit with a HEPA filter and a UV light addition. Since the installation, I can positively say that my allergies have definitely been reduced by the cleaner air in my home. I would highly recommend Air Dynamics to my family and friends. GREAT JOB GUYS!
by jlance00113f99_5
Sat Dec 22 2007Luke came out to give me an estimate on a new central air/heating unit. He was friendly and knowledgeable. Most importantly to me though, was that he could have easily sold me a whole new system at the time, instead he suggested his guys fix it for now at about 1/20th the cost of a new unit. His crew arrived shortly, repaired the broken blower quickly, efficiently and courteously. The system is working great now. Since it's so old it will need to be replaced soon, as far as I'm concerned, Luke gets the job when the time comes.
by jrbdobbs119e4b
Mon Nov 19 2007I'm very happy with the job that Luke and his crew did, replacing my 20-year-old central heat and air system. I found them via citysearch and I was a bit wary because of the great reviews by people who had only made one review, but it must have had more to do with the maturity of the site than any gaming of the system. I got 3 bids and Air Dynamics was the cheapest and had the best information to help me decide. Although he is clearly a busy man, Luke will take the time to answer any questions and put things in perspective, such as stating that most compressors in the US are made by 2 companies. I opted for a Goodman system, and, because I have an 80--year-old house, I asked for several other things, such as new ducts, and fixing old problems. This was probably not a typical installation. Luke went above and beyond, even installing a drop-down ladder at a good price, since the entry to the attic needed to be enlarged. The only negative that I can fault his crew is that they di... Read more
by loriaustex
Fri Oct 19 2007Luke was a breath of fresh (cool!) air! After a terrible experience with another firm, my husband found Austin Air Dynamics. Luke fixed in 15 minutes what another firm finally said they couldn't fix -- he was prompt, courteous, informative, and knew his stuff. He will be our go-to guy for maintenance and repair, and I can't say enough good about his service. Use him -- you won't be sorry!
by txtwopaints191_7a3
Tue Oct 16 2007Our 11 year old AC quit discharging cold air (apparently you can't saw B L O W I N G on this site) - after calling two high pressure companies who wanted to CHARGE me to send someone out for a quote I searched online and was impressed with the comments about Austin Air Dynamics and Luke Garcia I read here. His impressive rating and the fact that I prefer to support a locally owned business (working for one myself) I called. Luke was PROMPT, PROFESSIONAL and gave me an accurate quote that he stood behind even when it was more work than originally anticipated. Luke explained the situation and options in a factual but no pressure way that I was comfortable with. I also appreciated NOT being talked down to or demeaned in the way that happens so often when service people deal with women handling a "crisis" situation. Luke diagnosed the problem correctly the first time, and when Luke and the technicians showed up the next day ON TIME they also installed some safety features that were missi... Read more
by gshashoua19306_4
Tue Sep 25 2007I cannot say enough about this company. Owner "LUKE" is honest, hard working, diligent, and truly looks out for his customers. Unmatched price and service. Replaced my inside/outside unit. I recommend without reservation.
by hmhinton1d8147
Sun Jul 15 2007I highly recommend Luke and Air Dynamics. Our 20 year old HVAC units were starting to become a bit risky - who wants them to die in the middle of an Austin summer? We got quotes from three different providers, Luke and two "service companies". The service companies tried scare tactics with a woman and totally missed/neglected to mention that we had lost all the insulation around my ducts (what was going to happen when they actually were doing the work? "oh ma'am, it turns out that....and for an extra $$$ we can fix it...."????) Luke came in, did a thorough review, described everything that he found, and gave me honest recommendations. His bid, with everything, was on par with the service company (the ones that didn't mention the ducts). He specs units that were the right size (not to big, not too small) so that we didn't overpay for something that we didn't need. His team, when they came to install, were clean, curteous, efficient and friendly. During the replacement a small fizzure... Read more
by graymage1e6804
Mon Jun 25 2007One of my central A/C units went out recently, and Luke replaced it with a bigger, more efficient unit. During the process of deciding on an upgrade he made recommendations but did not push, and went through pros and cons of each of the options I was thinking of, from size to brand to SEER rating. He was never seemed impatient or too busy to answer the questions I thought of over a few days as researched things on the web. I am very satisfied with the unit I finally ended up with; it cools my upstairs better than the old unit, which I think was undersized (ran a lot, and couldn't keep up on really hot days), and my computer room is now cool with the extra duct he put in.
by silkflour1a662_b
Thu Jun 07 2007I did considerable research before choosing Austin AirDynamics. I was naturally concerned about trusting my A/C system to a stranger, but the reviews I read about AAD were so overwhelmingly positive that I made the call. I'm very glad I did. Luke was prompt, courteous, knowledgeable, and skilled. He diagnosed my problems quickly, and he and his assistant had my long-standing A/C problems fixed in no time. The house is now the coolest it's been since we bought it, and the total cost was unbelievably reasonable. I don't remember the last time I was this pleased with a service call.
by hlykken19d68b
Wed May 16 2007After extensive research into the company, products and other options I choose an AMANA from AIr Dynamics. Their sales man, John Vasquez, was very knowledgeable on the products, did not try and sell me services and goods I did not need, and answered all my questions. the install was a clean neat professional job done within a day of my accepting their bid and for exactly the price quoted. I highly recommend them and will use them again when my older unit also fails.
by tbcd31a706f
Mon Mar 26 2007My experience with Luke Garcia and Air Dynamics was truly extraordinary. The job was done on time, on budget and the installation, which was extensive, ( included a complete new HVAC and duct replacement), was truly better than expected. The HVAC unit which was installed ended up having twice the warranty as compared to the original quote, and the installation included an additional duct run that dramatically increased the effective heating and cooling in our home. Air Dynamics falls into the category of service providers who are actually are committed to exceeding customer expectations. Thanks for the great work!!!
by matthews651a02_8e
Sun Mar 25 2007Luk Garcia and his crew were professional and on time. I got 3 quotes which included someone who was going to do it on the side, a coworkers husband who has an AC company and Air Dynamics. The 3 quotes were very similar, but Luk was the only one who showed up on time and provided me a quote when he said he would. Their service was excellent and were very pleased with our new HVAC. Thanks Luk!
by pixelriffic14a_3e0
Wed Mar 14 2007I was looking for a "ductless mini-split" AC system. These are pretty new to the USA, but popular overseas. Sort of halfway between a window unit, and central air. I called several local companies, and all but one had any idea of what I was talking about. The one that did said "we have a guy who has put in one or two of those." Luke knew exactly what I wanted, and his techs had installed quite a number of these systems. He gave me a quote for a full heat pump installed. I was surprised as I was less than I thought I'd be paying for a cooling only system. We discovered that more work than was expected would be involved to do the installation. The techs took on the problem without hesitation. In spite of the additional work, they only charged me the original quoted price! Great service, and a courteous staff.
by ronqureshi13a5_52
Wed Dec 06 2006Price quote was very good and rating is high. They have lived upto their high rating as regards my installation of new heat pump system. Also the job site was completely cleaned after they left, they even vacuumed my carpets around work area. I highly recommend these folks. Saved me $$ over going with bigger companies.
by crl80216d179
Tue Nov 07 2006I've been in the airconditioning buisness all of my life, and Luke is one of the most honest and friendly A/C professionals I have known anywhere
by clynch130411a6_51
Wed Oct 18 2006When my tenant called and said the air conditioner quit working I cringed. I found Luke (Air Dynamics) on the internet. Although I must admit that I was hestitant at first (about finding someone by internet that hadn't been referred by family or friends) I am so glad I did. Luke was willing to listen to the symtoms of the problem and make a diagnosis. Luke also made things good with my tenant by setting an appointment that fit her schedule. Luke called with specific information (before completing the work) about the problem with an estimate that seemed fair and let me breathe easier. I called my father (out of town) who is a retired Master Electrician and relayed the information to him. My father proclaimed that I had found a very good electrician. My father added that I was lucky that not only was I NOT over charged, but that he did not think that I could have gotten a better price. Luke was very polite and I felt comfortable giving him my credit card information over the pho... Read more
by bddtmwatx1a77c_5
Mon Oct 16 2006I had my AC go out and the next afternoon called Air Dynamics. Luke Garcia set up a time and was here on the dot the next morning. I had some electrical problems with my condensor and he and his employee Alex had it fixed in no time. Luke was the most courteous and straightforward technician I have talked with in a long time. I really appreciate the service, price and most of all to know that there are still good people who do good work. I will definately refer them to anyone i know who needs some AC work. Thanks!
by philipeufracio_1695b4
Thu Aug 10 2006I called on Air Dynamics for service & repairs, they responded promptly to my needs. They are efficient,reliable & dependable. I am truly satisfied with their service. I would recommend them to my friends & family for their fair pricing as well.
by chriswesson124_52c
Sat Jul 15 2006It's Sunday night. I made a call, left a message and had a callback an a couple of hours. The owner was at my house an hour later. He had my AC fixed w/in 30 minutes (wires weren't condunting electricity). He stayed long enough to make sure the house cooled off, and all is good. I can't imagine going another night w/out AC. I highly recommend these guys.
by contributor19a_98e_82981016
Mon Jun 12 2006Since 1994, offers licensed and insured repairs, replacements and installations of air conditioner units in homes and businesses.
by anamvargas11c3_e3
Thu May 18 2006I highly recommend Air Dynamics for your summer a/c work