Animal Medical and Surgical Center

Animal Medical and Surgical Center is a first class veterinary hospital with exceptional doctors and medical care. Dr. Charles Pullen has built an amazing team of doctors and staff to deliver routine veterinary care as well as more advanced procedures. All my animals are patients and I have such confidence in this hospital that I have referred many friends and business associates.

My first impression when I see the Bronze statue in the lobby was....I'm going to get charged!!!! The service from the female doctor I saw was average. She seemed rushed and didn't really show interest in my dog or my questions. When I said I had to think about the bloodwork, she scoffed and was disdainful. The ASTRONOMICAL PRICES and average care won't get me back in their door.

I took my puppy there when she started coughing and became lethargic. She was adopted from a puppy store so I was concerned about kennel cough. I took her to see Drs. Mack and Ariano. They quoted me a price of $800 per day for treatment and told me to accept treatment as described or they couldn't do anything. I decided to leave and get a second opinion. I'M GLAD I DID. MY PUP IS DOING GREAT! I got a definite diagnosis for less, without any attitude and I will never go back there. Once you see the statues in the lobby you know why they only care about money.

This facility is very impressive! I'm very particular about where I take my dog and I will only got o the best. I live in Surprise so the drive to Animal Medical and surgical center was quite a drive. It was worth it!!! The outside of the building is so beautiful and that's only the beginning. The inside was breath taking and the staff was the most wonderful I've ever experienced in an animal hospital. I took a tour with a boarding staff member who really took the time to answer all my questions. I didn't feel like a bother to her and she didn't feel like she was in a hurry to get rid of me. The treatment center was state of the art and the boarding condos were beautiful. There was a huge skylight and even webcams so I could see my dog playing if I boarded her there. They even do playgroups in their indoor playpark to ensure my dog gets plenty of excersise. I don't have a need for their services right now, but without doubt should I ever need medical care for my pets or board... Read more

I don't typically board my dog when I travel, but last week I had to. At the last minute I had to drop hershey off. The place stank of urine in the kennels, and I overheard a doctor telling a woman that they had to pay $500 for a spay. The women almost fainted. With a big new facility this is how they'll pay for it by ripping off people. I'll never go back.

After a horrible experience at Applewood Pet Resort in Paradise Valley, we brought our pets to this center, which is now located in Scottsdale just off Hayden and Princess on N 82nd St., and we were completely impressed by the care our little friends received! The staff is very customer oriented to both their animal and human clients, and their brand new facilities are the nicest anywhere! Our cat, who probably would have died at Applewood, came back healthy, shiny, and happy from Animal Medical & Surgical Center after being treated to a double cat condo with outside windows; and our dog came home relaxed, as opposed to spastically running around, because they really did walk him outside three times per day (and spent time with him) like they said they would. All of the staff is very nice and friendly. They not only have treats for our pets in the waiting room, they have treats for us masters, too! This is by far the best, newest, and nicest facilities in all of the Phoenix area! ... Read more