American Animal Care Center
Approval Rate: 68%
Reviews 13
by fisinc
Thu Jan 20 2011This office is well run, the staff are knowledgeable and friendly. Taking your pet in for care is stressing enough, so it is nice to have a caring facility to keep anyone at ease. You can rely on this care center for all your pets needs. I was in the area recently with my pet who needed care and I found them on search and they were there to help. Thanks!
by etturoma17e776
Wed Apr 29 2009We left our cat for grooming. We requested grooming only, no nail cutting or bath. When we picked our cat we we got a gruesome surprise. Some nails were broken, others were cut or ripped off to the meat (bleeding). Not only that, for some reason our cat's gums were bleeding and bruised. Also, they washed our cat with a shampoo that had a strong fragrance. The cat seems to be in shock, I have no idea how bad they treated him. Update: We took our cat back to their veterinarian for examination. Vet apologized and treated the wounds, but said our cat was likely hurt because he was "misbehaving". Now, I personally find that excuse unacceptable. If the cat was so afraid, that he was fighting to escape, they should have stopped the grooming and called us to pick him up. Instead, they clearly chose to manhandle our cat into submission, just so that they could finish the grooming procedure. That's inhumane treatment of animals, in my opinion.
by jonthebruin1f5_2a2
Mon Jan 05 2009Problems resolved, still unhappy with the original service but Dr. Salwan took all the necessary steps to rectify the problem and we have come to an amicable resolution.
by carladarling1b_99cf
Tue Jul 08 2008This vet hospital I think is a little on the expensive side, but you get what you pay for in life. This is by far the most professional, courteous and caring vet hospital that I have found in the Fremont area. They would never dream of sending you home with a sick animal and telling you to wait and see what happens. This is sadly the case with other vets in the area. If you want reliable diagnosis.........THIS IS THE PLACE TO GO!!!!!!!!!!
by dudleysea16e1c_1
Sun Jun 15 2008They were great with all of our pets and their problems. They even call and check up on them! I can't say enough good about them. I trust them completely and would highly recommend them to anyone. Staff are real animal lovers and address each animal in passing as though it were a real child. They treat owners with gentleness and care too. They're priced competitively. Facilities are clean and bright and well maintained.
by poissondart1b8_2e4
Wed May 07 2008My son?s hamster had constant congestion and so I took him to this vet ? had a great experience and I was really impressed that the nurse took so much extra time to explain to my son what the problem was (food allergies). She really made my son feel empowered as a pet owner, complimenting him on how good care he takes of his hamster. My son is only 10, and was impressed by this enough that he carried out the special diet regimen prescribed all by himself. Can?t recommend these people enough.
by daisydchainduk_e84b9f
Sat May 03 2008I knew I'd found the vet for me when the first time I took my chameleon here the vet thought she was so cute he picked her up and kissed her on the mouth! Usually when I go to animal docs they are so used to just seeing cats and dogs that they either don't know how to deal with lizards, or they just don't treat them very well. This place rocks for not being mammalcentric or reptilophobic and I get the sense they are really competent.
by jordania101124
Thu May 01 2008I have three cats and a dog. My dog is an English Boxer. I take all three to this hospital for regular checkups, and I've been here for my boxer's respiratory problems alot. The vet techs here are REALLY wonderful, they try real hard to hire people that have a natural talent with animals, and that know their stuff. The vets that I see here are also pretty good. They also have all the new equipment, and I like it that I know that the latest technology and info is used for my pets.
by robbase10d34a
Tue Apr 08 2008THis is a great place to take your pets. The prices are very affordable and everyone I know goes here. They love pets and it obviously shows. They are the busiest place in town and I always see everyone going here. I loved the facility-it was very clean and no smells (unlike most vets). I don't know who made up the other bogus reviews. The doctors don't live on the hills and they truly love pets-they showed a lot of love for my pets. They always give you options and a written estimate PRIOR to any treatments. Very afforable and excellent work! I would recommend this placec to everyone.
by petluver10bfcd
Tue Feb 05 2008i have gone here about 10 times and every time i have waited in the exam room for a minimum of 30 min and once i waited an hour before they told me that i would have to come back at a later date.
by sarah510104ff2
Sun Jan 13 2008Everyone should stop going to this place giving your money to a doctor who cares nothing for your pet but the mercedes that he drives and the hilltop mansion that he lives in. If you dont care about animals then don't work as a health care provider for animals.. and if you cannot manage your staff then hire someone who can cause there are internal flaws within american animal hospital that put OUR PETS, FRIENDS, and FAMILY MEMBERS in danger. They aren't just animals, and all pet owners will and can contest to this. I will be seeking legal action to make sure this does not happen to any vulnerable and helpless pet again!!!
by jrepa128234
Sat Sep 01 2007I have been recommend by a co-worker to go try out this animal hospital,but I had the worst experience ever. The price is way over the top and the worker are pretty lazy. Surgery has been done to one of our dogs there and the dog is still limping from the surgery(it was done about 8mo ago).I will never recommend this animal hospital to anyone.
by jasi1c0c27
Sat Jan 06 2007Since the boarding facilities in my area were all booked for the holidays, I boarded my Dog at American Animal Care Hospital in Fremont. Their website looked great and their price was reasonable. Their website informed me that I could bring personal items, and that the dogs have two walks during the day. Neither which are true. The facility looked good on the outside and I should of known that there might be a problem based how poorly trained the staff was. No one knew much about boarding, and everyone seemed hesitant to give me a quick tour. Finally I insisted that the Manager give me a tour. When she took me to kennels they were smaller than mentioned and each kennel had dog feces in it. She apologized for what I saw and explained that they had not gotten to it yet . She stated their kennels are cleaned frequently. I was in a hurry to get to the airport so I took the Manager's word. I had no choice, nothing else was available,so I left my dog at American animal care hospital... Read more