Allstar Metro Movers

ALL READERS PLEASE NOTE: There is a company going by the name of Allstar Moving and Storage Inc. formerly known as Allways moving and Storage. We have no affiliation with this scumbag company owned by Mohamed Alsiad ! Their rating with the Business Bureau is "F" the rating for our company, Allstar Metro Movers, LLC is "A+" Please do not post reviews that relate to Allstar Moving and Storage Inc. here. Thank you.

Quoted a price a flat rate of $45.00 an hour with minimum of 2 hours plus 1 hour drive time. Spent 3 hours moving, less than 2 hours total drive time. At most charge should have been $225.00 and that's being generous but charge was $485.00. Refused to discuss charge discrepency and threatened to take my furniture back if I did not pay. Additionally, they stated that they would charge my credit card (which they did for a deposit) but demanded cash when they arrived at my house. Extremely unprofessional on the phone and told me I was trying to "cheat them after they gave me such great service." DO NOT USE Allstar moving. Andrew lies about price and then threatens you if you question him. Check out rating on BBB...it is an F, with many complaints.

Movers were in a huge rush and asked for payment prior to unloading truck and left before we could inspect the furniture and of course we included a tip in our payment. Not only did they take chips out of the walls of our brand new just painted home; they also damaged furniture (coffee tableand footboard of my bed and headboard of childs bed) and when I pointed it out they pretended not to speak english when I know they understood every word. 2 out of 3 mattresses were filthy and greasy becasue they did not lay anything down in the truck nor did they cover it when they loaded it in. They also did not wear gloves so when they unloaded they got black greasee on everything they touched. To add to the problem they assembled the furniture incorrectly so my husband ended up taking it all apart and fixing anyway. Overall the job they did was worse than if we borrrowed a buddys pick up and moved ourselves. Filthy, damaged furniture and and very rude ppl. Also much like some other cust... Read more

This is a response to the poor review by jilld72 from Allstar Metro Movers, LLC. First, all moving companies collect payment at the destination before beginning to unload. This is governed by the Arizona Revised Statutes. Additionally, all of our clients are advised of the parameters concerning payment, in writting, when they receive a service confirmation document after they schedule service with our company. Second, at the conclusion of service, this customer executed a written release that states the following: "I hereby attest that the moving services were completed to my absolute satisfaction." The customer was given the opportunity to inspect all of the furniture items prior to executing the release. WHAT jilld72 DOES NOT DISCLOSE IS THE FACT THAT HER HUSBAND AND FRIENDS MOVED A GREAT DEAL OF ITEMS THEMSELVES IN PICK-UP TRUCKS OWNED BY THE FRIENDS!!! Third, jilld72 complains that she was treated rudely and that her telephone calls to our office were not returned. This is ab... Read more

After hearing some horror storied about moves I decided to do my homework. I checked about several companies and their reviews. I even went as far as to check who was doing the reviews. Long story it took a little time but my wife and I decided to use Allstar Metro Movers. They were very easy to work with. They showed up on time and worked from start to finish. We move across town with no damage to any of our belongings. There was no discrepencys with the billing, over all an excellent expierience. I would definatly recommend them and will be using them in the future.

I've been in the military myself for several years and have moved in and out of the country and they are the worst out of all the dozen or so movers I've used. First they dropped some items and their response "hope that wasn't a computer." When we got to my destination, 2 dresser moved around in the truck and broke. Thier response "must've been put together wrong." They never return my calls, I had to call them and when I did speak to them, Shawn talks to you like your dumb and their doing you a favor for moving your items...I guess if they ignore me I'll go away... Thier movers are contracted out, just look at their trucks as they pull up. When they realized my items were broke, they made me pay before they unloaded the rest of my items because they were afraid I would skip out on the payment. Insult to injury. They were nothing that deserves 1 star. maybe negative 2.

Very fine service from start to finish. They helped us to prepare for our move. They gave us the exact price in writing when we scheduled our move with them so we knew what the price was and not the hourly rate nonsense that the rest of the companies offered. They even sent written suggestions on what to do to prepare. The movers were wonderful. We could tell that they really did care about doing a good job. They were clean and courteous. The whole process was very smooth. Definately a 5 star company.

This is the 4th Arizona moving company that we have used and hands down they are by far the best! We used All Star to pack and move us and they did great work. Their packers and movers were fast and careful. They brought all of the right size boxes and packing stuff and had all the right equipment and vehicles. Their office gals knew their business and helped us be prepared even after we scheduled our moving service with them via their web site that is also very informative and easy to use. THE POOR REVIEWS THAT THEY RECEIVED JUST ARE NOT THE TYPE OF SERVICE WE RECEIVED. THEY MAKE US WONDER IF THOSE CUSTOMERS ARE A LITTLE DISHONEST. We won't consider using any other Arizona movers other than All Star.

I was very unhappy with their service. The 2 guys that showed up at my door were clearly contractors for their company. The were unprofessional, the 1st guy immediately went into my bathroom and did number 2! Which I thought was really rude. They didn't care about my belongings, as a matter of fact they acted like all of my Ikea particle board furniture was junk, even though i have paid alot for it! They pretty much acted like they were doing me a favor by moving me, not that I was paying almost 1,000 dollars for their service.

Excellent moving company. The quote that they provided us was accurate. The people we spoke with over the phone were well versed and gave us accurate information. The movers were on time (actually they called to see if it would be o.k. if they were a little early). They moved effeciently and without any damage. lagunaz complains in his/her review about not receiving an accurate quote - obviously he/she didn't give accurate information! As I previously stated our quote was exactly correct! We would not hesitate to recommend this company to anyone who wants great service and professional movers.

This company charged us $695.00 to move 11 items less than 2 miles. Their 1st bid for the whole house was $795.00 So we moved all the small stuff and then let them know the changes 24 hours before the move as their policy states. When the price was only reduced by $100 it was now too late to find another mover. They rely on a computer program to bid jobs, NOT common sence.

I had an appointment set-up with a cut-rate company in an effort to same money. They were to arrive at 7:00am. By noon I had called them 5 times and listed to their excuses and lies. I contact All Star. They were sympathetic to my situation and could not have been nicer and more helpful. They immediately sent me a confirmtion with all of the pricing information and a suggestion sheet on how to prepare for the movers. Their movers arrived exactly when they told me they would. They were polite and moved everything without a single nick or scratch. I learned the lesson - you get what you pay for! I am glad that I choose such a wonderful company the second time!

I have moved several times and never found a company as competent as Allstar. They were very knowledgeable and helpful when scheduling my service. Their movers were wonderful! Polite, clean, helpful and very careful. They arrived on time and I was finished with my move in a flash.

I used this company to move me across the valley. From the first conversation with their office I knew they were an organized 1st class operation that I could rely on. They kept me totally informed from start to finish. I received a written price via email when I scheduled service. They called the day before and gave me a two hour window of arrival of their movers who were exactly on time. Their movers were professional and exercised caution through out the entire process. Pricing was less than I anticipated and was very fair for the great service.

We used Allstar to recently pack and move us to our new home. The service from the office staff and gentlemen who actually performed the services was outstanding. Our customer service person informed us of things that we had not thought about to help make our relocation very smooth. Great price for the value of their service. Outstanding company with a excellent web site. We highly recommend this company.

Very helpful and knowledgeable office people, who were there even on Sunday when I called. They gave me an accurate quote immediately. Very fair pricing. The packers and movers were right on time and did a most excellent job! Could not ask for better service.

I have used numerous companies to move both my residence and office in the past. Of the six or so companie I have delt with this company is head and sholders above the rest. The office staff is excellent, scheduling is a snap, the movers are on time and very professional, their quote was accurate and the pricing was very fair. I'll never use anyone but Allstar.