Across Canada Van Lines

Across Canada Moving & Storage Services Van Lines, Toronto to Calgary

Approval Rate: 87%

87%Approval ratio

Reviews 45

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    Wed Oct 02 2013

    Across Canada VL moved me from Seattle two months ago and were great. The Seattle crew was especially good and helped me pack and feel comfortable with the process. While their prices were higher - it is the first time there was no damage to anything! This is substantial as I have moved across the country 5 times. There were no surprises in cost and the stuff in storage was well cared for and ready when I needed it.

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    Tue Oct 23 2012

    This is the third time we were moving in five years. After reading lots of moving reviews we decided to hire Across Canada Van Lines. All the good things, which were said about this moving company, are absolutely true. I can tell this because I had a great experience with them. They are really very sincere about every thing. The crew they sent were world class & well knowledgeable. Across Canada Van Lines is definitely the best option for any kind of move. I will recommend to all my friends. I will rehire you guys for my future moves. Thank you for your exceptional moving services Pierce Family Toronto, ON

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    Sun Sep 30 2012

    Across Canada Van Lines did an outstanding job in executing my move. They were efficient, professional, polite and took extra care not to damage any of my belongings. I would recommend them without hesitation. They were fabulous!!

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    Sun Sep 30 2012

    We were really nervous about finding a moving company as it was our first time using professional movers. I had read a lot of reviews about various moving companies and had narrowed them down to three. Armed with a checklist of questions, I spoke to David about moving on several occasions who reassured me of any concerns I had about the moving process and the handling of my belongings. I felt confident in choosing Across Canada Van Lines due to Davids' straightforward, helpful and matter of fact approach every time I called which was several times! On the day of the move, the three young men who came to move my things were prompt, friendly and efficient. They took great care in loading and unloading my belongings in the truck. They even helped arrange some of my furniture. Overall, the entire process took less than four hours from start to finish and went off without a hitch. I would definitely recommend Across Canada Van Lines to friends and will use them again for my next move. -T... Read more

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    Tue Sep 18 2012

    Hi Don! Just wanted to drop a quick note to say thank you very much for your services...I received the delivery and have to say that the whole thing was smooth, on time, nothing was damaged and the movers were hardworking, fast, and friendly. This was completely stress free, THANK YOU! Cheers, Tricia

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    Thu Sep 13 2012

    I recently moved with these people and they were quiet good...After graduating college I had to move back home to Winnipeg from Halifax and used their services.. The office people are very friendly and literally you can ask them anything you want..The movers were real hard workers, they worked non-stop..brutal,..could not do it myself...strongly recommended..

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    Sun Mar 25 2012

    I have moved dozens of times and I can simply say that Across Canada Van Lines is the best movers I have ever worked with. CJ and Rob moved all my stuff this last weekend from my house in Regina, SK to my new house in Kelowna, BC. They showed up early, brought all of the necessary supplies, and were efficient, polite, and extremely careful with all our things. Their truck is huge and they managed all our things in one single trip. The best part, they were cheaper than any of the other movers I contacted.

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    Tue Mar 13 2012

    These guys are great!! I have moved with Across Canada Van Lines from Virginia Beach, VA to Vancouver, BC.On both sides the guys provided quality service.Thanks God, my biggest fear did not come true and I have not faced with a surprise bill.I had moved couple times in the past and they were all nightmare.As far as I understood they own their trucks so that they can keep their price lower.I would recommend this company to anybody looking for a comfortable move.

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    Sun Mar 11 2012

    I just would like to thank Fred and Across Canada, for the awesome customer services and the way how he managed my last minute updates. He was always on top of the game, making sure everything went according to the schedule. The entire move had been very successful nothing broken or lost. Thank you Across Canada for making my moving easy and un-stressful.

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    Sun Mar 04 2012

    Your company moved me to a new apartment last Thursday from Ottawa, ON to Vancouver, BC. Aside from the actual move itself, tons of stuff went wrong. For example, the elevator was double booked. It was hard to stay optimistic. That's why it came as such a surprise to me and my family that the movers you sent us were so unbelievably skilled, hard-working and friendly. They were without a doubt the best part of the whole experience. Tim and CJ arrived 15 minutes early and the first thing they said was "no worries; we have got it all under control". It only took us a minute to see that these two guys were serious professionals. Despite my anxiety over my larger pieces of furniture, the move was over in record time. Throughout the whole experience, Tim and CJ were friendly, polite, even fun, without once slowing down in their hard work. I want to thank your company, and especially to them, for such a fantastic moving experience. I have already told everyone I know about it. I have no doubt... Read more

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    Sat Feb 25 2012

    I would love to recommend Across Canada. They are by far the best performing team with price and customer care. You can trust them and they do what they promise to you. I hired them for my move from Montreal, QC to Calgary, AB. They even provided me 5 weeks of free storage, which helped a lot. They were on time and they moved my belongings without a scratch. Keep up the excellent work!

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    Thu Feb 23 2012

    I like to thank Don for his great service and follow up my move from Toronto to Edmonton. They were on time, and bill was about the estimated cost. I really recommend Across Canada Van Lines who wants move from East to West. Thank you Avril Baudin Order#1433

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    Sat Feb 18 2012

    I like to recommend Across Canada Van Lines. They gave us excellent service. We had a tight budget and after their estimation, it ended up almost same cost with the original quote. I moved from Brampton, ON to Burnaby, BC and they loaded, moved and unloaded our goods at our home in 8 days. They are very professional and we are very glad that we moved with Across Canada. Thank you so much! J.J.

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    Mon Feb 06 2012

    I moved with Across Canada Van Lines from Winnipeg to Vancouver. They have an excellent crew and very good customer services, when you call them they definitely try to help you and they do their best for you. I recommend Across Canada Van Lines to everyone. Thanks Chue M.

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    Sun Jan 29 2012

    We had a great experience with these guys. They showed up on time, they were friendly and handled everything like it was their own. I also like to thanks Fred for the wonderful job. He informed us very well and answered all our questions. Their rates are also very reasonable and cheaper than most of the other companies. I would highly recommend Across Canada Van Lines for the job that they did from beginning to end. .

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    Wed Jan 18 2012

    Excellent Job Across Canada Van Lines!!! Your movers were quick, careful and very polite. I would not hesitate to use your services again and recommend to my friends. John W.

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    Thu Dec 15 2011

    Best customer service! I have to say that moving with Across Canada Van Lines was a pleasant experience. They came highly recommended by one of my friends. I booked them for September 5th to move my 2 bedroom apartment from a 3rd floor walk up in Vancouver to a townhouse in Edmonton. I'm very pleased the way my moved occurred. On time, carefully with my artwork and not only but fast in the same time, guys provided professional moving services in a very friendly and fun way. The best thing was to see the same guys upon delivery. I will definitely use them again, even if I don't plan to move soon...! Patty

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    Sun Nov 20 2011

    Such An Excellent Move... I’m grateful to Across Canada Van Lines for doing our move in such a short notice. We didn’t have a choice; our original mover cheated us & didn’t show up. The crew was very efficient & experienced. They worked fast & finished the move on time. If the rating is on ten, I will give this company a full ten. They gave us an all in one service. They packed our things, & then delivered them safely. I will recommend Across Canada Van Lines to all my friends & family. Shelly W.

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    Sat Nov 12 2011

    A wonderful move We moved last month from Courtenay, BC to New Holland, ON with Across Canada Van Lines. It was a great experience. The quote was within our budget, and although the weight did increase, they helped us out by discounting the additional costs. The communication by the driver, Ed, was outstanding. He showed up at our house in Courtenay at 8am sharp as promised, and delivered us 8 days later on our first available date. I would highly recommend Across Canada Van Lines to anyone who has never moved long distance before and needs to ask a bunch of questions, because they were very good at explaning things to us!

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    Tue Nov 01 2011

    Just got my delivery in Vancouver, BC, and I must say that I'm very impressed with the service that I received from Across Canada Van Lines. From the initial quote to the final delivery, the movers made my move go smooth. The movers themselves were a pleasure to work with. They did not waste a second of their time. While the manager was doing the paperwork with me, the other two guys were already labeling and carrying the boxes out of my apartment and into the truck. I would recommend Across Canada Van Lines to anyone that is looking for great service. Thanks to Al (my sales agent), and the crew, for a wonderful job. Marylou Feucht

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    Wed Sep 21 2011

    You would be fooling yourself if you believe any of the "oh they are so terrific" comments posted. They are posting them themselves. It has been 4 weeks since they picked up my furniture from Winnipeg. Instead of bring them to Vancouver, they took them to Toronto! Long story short, they lie and lie. All they want is your money. It's so hard to settle with them as you can't figure out how much of what they say is true. In my case, all of it has been BS. It has been 4 weeks and I am still waiting. Oh also, don't bother seeing the government certified scale print out as they have a way of bringing the weight of your furniture up.

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    Sun Jun 12 2011

    I was provided with a superb service by this company, why I am definitely recommending them. I had a bunch of valuable items such as snowboards, skies and a 60 inch tv that I was concerned about, however, all worries were gone when all my items showed up in full here in Vancouver. I was mostly satisfied with the service that I received in Vancouver from all staff members. They were very professional and friendly. Both thumbs up for this company and I just found out that they received the runner up for the best mover in the richmond review. Good job and keep up the good work. Thanks Michael

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    Tue May 31 2011

    I hired this company with the hopes that they would be professional and efficient. They were neither. Where to begin? My experience has been horrendous. While the people on phone are nice, they are generally not helpful, promising to phone back and they never do. Email is sketchy with replies as well. My things were picked up 4 weeks ago at the right time and the pick up people were pleasant and hard working. Delivery was scheduled for a week later, 1500 km away, not across the globe. I did not recieve my things until today, after 3 cancelled delivery dates and empty promises. Every attempt was made on my part to find out where my things are, why they aren't at my destination and why nobody called me or contacted me through email about delays. Not once did they let me know that the delivery was not going forward on three seperate occasions. Only after I called them multiple times did I find out that, 'we can't do it this weekend', or 'the truck didn't fit your stuff this time'... ... Read more

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    Sat Apr 23 2011

    Professionalism and Great Customer Service..... I highly recommend Across Canada Van Lines. I called a number of companies to get quotes for my move from Vancouver to Toronto. Across Canada Van Lines sales person was informative, friendly and her quote was right on the money, it didn't go a lot over (just +15 %). What I was impressed was the information she gave, the other companies didn't tell me about insurance or boxes, she did. She also did everything to get the time and date I wanted when it was busy on the month end. I highly recommend Across Canada Van Lines for their professionalism and friendly service. I guess when you're in business so long, you get it right! Stephen Seinberg

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    Sun Mar 20 2011

    Special thanks to Across Canada Van Lines! The movers were extremely careful and professional. They handled everything so carefully and made an extremely stressful situation quite manageable. They were on time and the estimates they gave were accurate. If there were any miscellaneous items (in terms of cost) they were very quick to give me a head's up early on. I would recommend them to anyone who needs to move. Sonia M.

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    Thu Mar 17 2011

    We would like to commend your company, especially David Becker, for the smooth handling of my sister’s move from Coquitlam, BC to Thunder Bay, ON. David was both professional and helpful with the move. He kept us informed of progress and was prompt and very cooperative. He was kind and took great care of her belongings. He recognized her anxiety and was upbeat and friendly. In fact, David went above and beyond and did it all in a positive manner and he should be commended. I would recommend Across Canada Van Lines to anyone, it was an awesome move!" Thank you so much for doing an outstanding job. Regards, Kerry

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    Sun Mar 06 2011

    I had a healthy skepticism towards all of the big moving companies, after numerous misadventures in my childhood moving experiences, but I had the recent good recommendation of my parents for Across Canada Van Lines to go by. Before I even started making calls, I checked on-line with the local Better Business Bureau - the company had the highest ranking, which further increased my confidence in them. Starting with my very first call to them, I knew that this was the company to go with. I talked with several other companies, both locally-owned and those affiliated with the other major van lines that had companies in our area. the company's rep was unfailingly pleasant, polite, helpful, and even humorous. The representative showed up when he said he would to give us an estimate, and he was in every way professional, knowledgeable, and unbelievably helpful. But the rep was not daunted, and spent extra time with me just to reassure me that this was not an insurmountable task. He gave m... Read more

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    Sat Mar 05 2011

    GOOD ONE TO TRUST WITH YOUR BELONGINGS ! This is my first review of any company, and Across Canada Van Lines was very good, I thought they really deserve my applause. I have too much delicate stuff and I was worried how to get them to my new home in Whistler, BC from Montreal, QC. I got quotes from many moving companies and I decided to go with Across Canada Moving. Their rates and service time looked good to me. I Contacted Across Canada and talked to Robert Larson, Sales Rep. After reviewed my moving needs, he earned my trust. I'm writing on this site about Across Canada Van Lines to let people know about the good moving services offered by them. While choosing this company I was little sceptical because of a few bad review posted here. But I also found many very good reviews about this company. I investigated about their reputation. Discussed about their services with my friends and family members and two people from my friend circle knew about this company from other sourc... Read more

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    Fri Feb 25 2011

    My experience with Across Canada Van Lines has being exceptionally unpleasant and difficult. I would not recommend them at all. To put this in perspective, I am in a job that requires moving every 3-4 years, so I am comparing this company against the other 6 moves I have done with professional movers and van lines. 1. Damage while Packing and Claims Department We booked this van line to move approx 1000lbs from Edmonton to Toronto base on good reviews. The movers themselves were quick and efficient enough, but also quite careless. They put a large dent in the drywall of my basement stairwell while trying to move a couch. Although I was able to get the couch into the basement without difficulty, they insisted that it was much harder to move it upstairs and that they would have to force it. However, I had not signed the waiver at this point and they quickly tried to get me to sign it indicating that I was responsible for all damages. We reached an agreement that a line would be... Read more

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    Sun Feb 13 2011

    From beginning to end excellent company. Robert my salesperson was excellent in walking me through the move as to what I needed to pack and how everything would work. My crew was just as great performing a very quick and smooth job and getting me into my new home almost effortlessly. I appreciate the excellent service I recieved. I am very happy I made the right choice in selecting Across Canada Van Lines and recommend them to all of you. Sincerely, Rita

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    Thu Feb 10 2011

    I used Across Canada Van Lines to move from Toronto to Calgary. They scammed me by using two trucks to elevate the weight of my furniture by over 1,500lbs. This company’s BBB rating is A- but when I received a fax from them, the heading of the fax cover sheet read Vega Line Enterprises Inc. This is none other than Vega Line Moving and Storage Services that had its BBB accreditation revoked on Jan. 2011, due to extensive complaints, and currently has a rating of F. My advice is to stay away from these two companies

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    Thu Jan 20 2011

    Hello Across Canada Van Lines and Mr. Larson, We just wanted to write you a quick note regarding our move Vancouver, BC to Toronto, ON on January 05th, 2011. Of all the stressful stuff involved in selling our house and purchasing another one, the only thing that was easy was our move! The 3 fellows that moved us were polite, careful and quick. We had a lot of stuff but the guys loaded it quickly and nothing was damaged because they took the time to wrap stuff and took care with everything. My son was the happiest one since he received his 55” Plasma TV and expensive stereo equipments without scratch. They were very careful of the walls in our old house and to our relief they were just as careful not to mark the walls in our brand new house. I could not believe how quickly they went back and forth from the truck to the house, they literally ran up the ramp. Your company is fortunate to have these 3 young men working for you. They did your company reputation proud and I have alr... Read more

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    Thu Jan 20 2011

    Absolutely horrible service. They are difficult to work with. The person who was supposed to book our delivery somehow forgot and our stuff was delivered 3 weeks after it arrived! They would not budge when we called and explained the situation and that they had basically everything we owned and were rude about the situation. We weighed everything before they got there and somehow when they weighed it, it was 400 more pounds than what we got. I will never use this company again and absolutely will not recommend it to anyone. Save yourself the trouble and go with a company that has a better record of honesty and reliability.

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    Thu Jan 20 2011

    Be aware they don't have honest weighing policies. So if your property weighs 730 pounds they can charge you for 820. If you question this, they will charge you 200 to rescale but refund the weight difference. Whoever is running this company is a damn cheat. Its crap.

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    Fri Dec 24 2010

    I used Across Canada Van Lines to move my 4 bedroom house and my 2 cars from Winnipeg to Vancouver. I was very worried about moving because I have 60” LED TV, expensive speakers and other electronics, but Across Canada Van Lines was fantastic. 4 great movers were very professional (clean look) and extremely careful with my electronics and fragile items. They took care of my belongings perfectly. I am on a budget and the quote I receive from them was the least expensive and well within my budget compared to some other Van Lines. The sales team (Robert and David) explained me the pricing upfront so there were no unpleasant final surprises as my last move. I received all my belongings as they promised (on time and pretty good condition). Overall I am satisfied with the service and would use it again, but hopefully I will not moving soon, at least at the coming year or two. I highly recommend this moving company (already recommended them to my neighbors). Thank you Across Canada Van L... Read more

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    Wed Nov 24 2010

    Our great moving experience with Across Canada Van Lines Dear Across Canada Van Lines, We just wanted thank for the fantastic service and the smooth moving experience that Across Canada provided us. We recently moved from Edmonton, AB to Victoria BC. From the very beginning, our consultant David answered all our questions with patience in a timely manner, and provided quick resolution and updates due to plan changes. On the moving day, Mehmet and Kevin worked around 10 hours straight, finished packing and wrapping all our stuff. Then Mehmet and CJ delivered the furniture to Victoria. They three are skilled, professional and hard workers. With their professional service, our moving turned out to be a smooth and an easy one for us. Both furniture and car were picked up and delivered as scheduled, and with no damage. Particularly, for our convenience, Don even met us at the car rental place to deliver our car when we returned the rental car. We really appreciated the great service f... Read more

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    Sun Nov 21 2010

    Hi, I had to move from Vancouver to Toronto and was looking for a reputable moving company that can safely transport my belongings across the country. I was very pleased to hear from David immediately after I had acquired a few quotes through He was extremely friendly and helpful to make this relocation as stress free as possible for me, so I decided to got with them since they were very competitive in pricing as well. Thankfully I listened to my gut feeling and was right to do so. From the day they picked up my goods to the delivery everything went very smoothly. Thanks to David I have never had the feeling that my goods might be missing during this relocation, so I could focus on finding an apartment in Toronto. One of the best things they have is the 4 weeks of free storage, which is great if you don't find a place immediately, so I stayed with a friend while finding a place. My goods were redelivered for no cost, which I was scared that they will charge me for after hav... Read more

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    Sat Oct 09 2010

    Professional - Honest & remarkable Movers, I requested moving quote for my relocation from Montreal to Vancouver. I Got many quotes from other van lines moving companies and their rates were double. Across Canada Van Lines is professional, reliable and great to work with. This is the first time I got movers and I was annoyed at how expensive some of the other quotes were. Thankfully I relied on the reviews posted here and called up for a quote. It was affordable and stress-free. They were flexible with the amount of boxes I expected to have and they were polite at all times. The movers arrived on time, did their job and left without incident. They worked hard and never came across as threatening or sketchy. I never write reviews but I felt this company deserved the praise. I will definitely use them again for my future move. I highly recommend Across Canada Van Lines for relocation and storage services. Thank you for the great service. DK

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    Thu Sep 30 2010

    We just moved from Red Deer, AB to Montreal, QC using Across Canada Van Lines. David Becker gave us a quite well estimate for 5000 lbs. I didn't think we had that much so I thought the number would be lower for sure. We also had them pack everything for us. They were also pretty flexible with the pick up date and said the stuff would arrive in somewhere between 3/30 and 4/4. On moving day three guys showed up with a semi truck and a flatbed truck came and took our car. They were going to load it later which seemed very professional. The guys were really hard workers and packed the place up and loaded the truck in about 8 hours. They showed up on time and were done by 4. Then when they got toMontreal, two guys hauled everything from the semi up to our condo. They even took boxes away that I unpacked while they were there. Our stuff was packed very well and nothing broke . They were very careful with the couches and furnitre and nothing looks damaged. The car came out fine too. The we... Read more

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    Sun Sep 12 2010

    All items arrived safe and on-time. I just moved from Toronto to Vancouver this week, and we used Across Canada Van Lines. Words cannot decribe the incredible job they did. From the initial contact with the estimate, I could tell Across Canada Van lines was a first class operation. The estimate was Toronto, a second unloaded in Vancouver. The Managers had 15 years experience between them. Their crews were extrmely polite, and packed everything and clearly marked each box/item! Dispute the heavy Vancouver rain , the attitude of "taking pride in one's work did not faulter. " When unloading, everything was placed in each room as requested, and once completed, walked every room to be sure all furniture was in the correct spot and assembled. I had a great moving experience with them and would recommend it to anybody who wants a comfortable move.

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    Sun Aug 29 2010

    I couldn't imagine a worse moving experience. The personnel that picked up our stuff we're efficient, worked fast and seemed to handle our belongings with care. That is the only close to positive thing I could say. Our things "left" Calgary on the seventh. when I say "left" I mean sat in a warehouse. We we're given an estimate of seven to ten days. as of this morning it has been twenty two. It turns out that the truck had broke down, fair enough; these things happen. But then they told us it would be delayed a day or two. two days later we find out its in Vancouver!? So we wait another three or four days and they tell us its eight hours from Calgary. Meaning its moved from Calgary to Saskatoon in the matter of fourteen days. That is ridiculous!. So after hearing this they told us it would be another three to four days, and that was a promise. They promised it would be here. Well as of this afternoon, its been another five days since the promise. So after this much time, and this m... Read more

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    Mon Mar 22 2010

    hi everyone! it was a pleasure..everything went so smooth and relaxed i couldn't believe it, on time, friendly professional..the most impressive thing was the service they gave an the equipment they use best value for money, i definitely would recommend for any short or long distance move, not that i want to move again who does anyway,:) it was a pleasure. Simon Kelly Vancouver BC

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    Sat Mar 20 2010

    Dear Acroos Canada Van Lines Team, Just a note to say thanks to you and everyone at Across Canada Van Lines for the outstanding service I received during my move from Vancouver to Denver. All of the quys were friendly, prompt, professional, courteous, and took great care in treating my furniture as if it was their own. I would not hesitate to use Across Canada Van Lines again and would not hesitate to recommend it to any of my friends. And Special thanks to my relocation rep, Robert Larson. Gary Singh, Toronto, ON

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    Fri Mar 12 2010

    I used Across Canada Van Lines for my move from Calgary to Toronto. THEY WERE SUPERB! I was pleasantly surprised by the level of professionalism they demonstrated. They were so careful with my fragile items. Save for one broken plate (packed by me, I must admit...) my entire collection of china made it in one piece. The movers were careful not to drag things across the floor and load properly onto the truck. Anytime I had a concern, they listened and made an adjustment accordingly. Something I've never experienced before is the fact that while the movers were busy with their job I actually rec'd a call from their office representative inquiring if all was going well with the move!!! How often does that happen?? I am very impressed by their services and urge anyone moving to give this company a try. Not only do they deliver, they deliver with a good attitude and offer competitive rates.

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    Tue Feb 16 2010

    On January 2010, I moved with Across Canada Van Line from Burnaby,BC to Montreal,QC. I just wanted to let you know how happy we were with the service and work ethic of the movers. They showed up early so there was no stress from the start. We had 2 challenging homes, the first with 2 stories, and the second with 3. It was a cold day, we had lots of heavy items like books, and they worked tirelessly, accurately, and carefully. Our beds and furniture were wrapped and handled gingerly. They then used blankets to protect our hardwood floor. I also really appreciated that one men was always on the truck so as to protect our belongings from passers-by. Honestly, these men worked so incredibly hard. They re-attached our bed frames and were sure to put boxes in the right rooms. Even though we kept them fed, watered, and tipped them, I felt it important to let you know that I felt these men to be the best movers I've ever had. THANK YOU ACROSS CANADA.Definetly I will recomend them to my friends... Read more