Citywide Pet Clinic

reviewed by vinserria

vinserria
12/05/2011

Citywide Pet Clinic 1

I have been taking my three dogs to Citywide for a number of years. At first, the prices and overall care for my furry friends was superior to any local vet surrounding my neighborhood. However, the quality of care for not only my pets, but the soft skills from the staff has left much to be desired. I recently took my oldest in for an ear infection, and the fact that he was favoring his right leg. My dog had been diagnosed with Lyme disease two years ago, and he seemed to be exuding signs of the disease again. The business owner knew that he had contracted the disease, and failed to tell me that he would always come up positive in the Fast test. She also failed to disclose that there is an annual vaccine that can be administered to keep the signs and symptoms at bay. Instead she ran the blood test, gave me antibiotics, and sent me on my way. I spend over $500.00 that day when in reality it should have been half of that amount. My dog is now exhibiting the same signs as before, and I am forced to address the issue yet again. I feel that I was taken advantage of and made a fool. I would definitely not recommend this facility to anybody!

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