Firenze Jewels

Firenze Jewels is located in the heart of the New York City Diamond District. Jewelers since 1937, we ...
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Added on 02/05/2008
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6 Reviews

fireyheart
09/02/2010

Firenze Jewels 4

No complaints here. I'm not one to post store reviews online but I must say Firenze Jewels carries a marvelous collection. I purchased a pair of emerald drop earrings a few months ago through them and thought the price I paid was fair enough. I did shop around a little bit prior to purchase although I could have spent more time doing price comparison. I'm from out of town however and didn't have the time. Overall I'm very pleased with my earrings and their customer service.

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Brilliantstone s
06/24/2010

Firenze Jewels 5

I recently purchased a platinum wedding band set for my now wife and I at Firenze Jewels. This is my second purchase with them - the first one being her engagement ring. The diamonds on her engagement ring sparkle just as brilliantly as they did when it was purchased 2 years ago. Customer service was excellent and the salespeople are never pushy. I got a great deal on both purchases and highly recommend this jeweler.

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Votes on this review: 1 Helpful / 0 Funny / 1 Agree / 0 Disagree

Grumpy11
01/04/2010

Firenze Jewels 1

Avoid this place unless you're fond of frequent repairs!!! I purchased a diamond wedding band from Firenze but the diamonds kept falling out. On the third repair in three years (approx. $300 per repair), the store said they would send it back to the manufacturer to be rebuilt. Two months later, it was returned with several newly chipped baguettes (they weren't chipped when it was sent it in), and it was a half size too big! The staff repeatedly dodged responsibility and blamed me for the incorrect size. This has to be one of the worst jewelry stores in NYC.

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Votes on this review: 1 Helpful / 0 Funny / 1 Agree / 2 Disagree

Heather56
06/01/2009

Firenze Jewels 5

I bought a beautiful diamond tennis bracelet from Firenze Jewels and I always get compliments on how stunning it is. They have a great variety of jewelry and I would die for some of the diamond right hand rings that they have. I was very happy with my diamond bracelet and would definitely buy from them again as customer service was also great.

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Votes on this review: 3 Helpful / 0 Funny / 2 Agree / 0 Disagree

jcolonel
04/29/2008

Firenze Jewels 1

Firenze sent the wrong size ring and refused to replace it with the correct size. Also, the diamonds started falling out after a year. Do not purchase from this company!

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Votes on this review: 1 Helpful / 0 Funny / 1 Agree / 2 Disagree

eric55
04/02/2008

Firenze Jewels 5

They had great phone service.

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Votes on this review: 1 Helpful / 0 Funny / 2 Agree / 0 Disagree

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3.50
average based on 6 ratings