Edward Jones

Approval Rate: 62%

62%Approval ratio

Reviews 46

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  • by

    jtv081ea

    Fri Aug 19 2011

    I once worked for Edward Jones. I can tell you that the reason they move your accounts to different 'advisors' is due to the high turnover of staff. They boast a high standard of 'training' but I'd describe it as Stepford Employee pressure. The so-called training is more like the Truman Show. And if one 'fails', you are made to feel like you've been rejected of the edge of the Flat Earth. Now, THAT, kind of employment practice should be investigated and banned! Interestingly, EJ have never ventured into operating in Australia or New Zealand despite it being a fertile market for broking services. Probably because the ethos and work culture there wouldn't tolerate their crap! Yes, avoid them!

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    rkmjr1

    Wed Aug 17 2011

    I am trying to transfer my SEP to USAA from Edward Jones. EJ has kept two worthless securities in my account and now they want to charge me to "sell" them even though they are worthless. They also plan to charge me to close the account and move it to USAA. I have been held hostage for three weeks because of EJ's unethical practices. These folks should go to jail, or perhaps the SEC should not allow these kinds of practices. Also, they have moved my acount three times to new advisors. Each time without my permission. I wish I had enough money to run a television ad for a week warning everyone to steer clear of this company. Their fees are outrageous and their service is terrible.

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    libindagudlife

    Mon Aug 01 2011

    In one word what to do if approached by an EJ huckster: RUN! Concerning a decedent IRA, we were given false information by the 'advisor' in Texas where it was written and the 'advisor' in Oklahoma where we had our account. They BOTH said that we would pay an ADDITIONAL 10% penalty if we cashed out a decedent IRA if recipient is under 59 1/2. Two years later upon a visit with our tax lady and the subject was brought up, she informed us that info was bunk, i called Fidelity (they concurred with the tax lady that no penalty could be assessed); upon calling the 'advisor' office in Oklahoma and sharing that info with his receptionist she said she would give him that info and he would call me right back (he didn't). Call to his office the next day she said he was on the phone but would call me right back (he didn't). Call to his office later that day, 'He's out for the day'. So i called their Corporate Office and get this, the huckster on the other end of the line hemmed and... Read more

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    lonnie01

    Sun May 22 2011

    I was looking to find someone to help me manage my money and my IRA. I wasnt happy with the services I was receiving at my financial institution, so when a professional young woman who identified herself as an Edward Jones Financial Advisor knocked on my door, I was happy to meet with her and see what she offered. I booked an appointment with her and she suggested that I move all of my money out of my no load funds into loaded funds. She did mention there would be a fee for this, but over the long term, it would save me money by moving my funds from the no load funds into the loaded funds. The fee or charge was roughly $1300.00. That's a big chunk of change, and it didnt sound right. She never game me any materials which show or demonstrate how I would save money over the long run, she just told me that. I signed the papers to transfer my money over, but it bothered me. It just went against everything I had ever read or heard about when investing. Being nervous, I ran out to a bo... Read more

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    ritter

    Sat May 21 2011

    I really believed I was doing the right thing going to EJ five years ago. My "advisor" could really talk the talk and I followed his advice. It wasn't until taking the time (one month) to begin learning about investing, did I realize just how wrong I had been. There are fees on top of fees and unless you know what specific questions to ask your "advisor", you will not know about all of the fees. I believe EJ takes advantage of people who know little or nothing about investing and put their trust in them. I'm currently helping a family member run from EJ when I discovered she and her husband were spending THOUSANDS of dollars in fees on a relatively small portfolio. Maybe there are a few good advisors out there, but in my experience talking to others who have had similar experiences, the majority are simply salesman. I have finally moved my money to another company. On top of the $95 account closing fee per account (which was disclosed prior to transferring the money) I was charged ... Read more

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    nezzie

    Thu Apr 28 2011

    I have read these comments about EJ as I have to make a decision on which firm to work with. First of all I am indifferent to any of them (banks, EJ, World Financial, Primamerica, or Investors Group). They are all the same, if there were no fees then you would not have advisors. Secondly, In Canada these firms are highly regulated also as EJ is in the UK. WFG does not operate in the UK as they pulled out do to the FSA UK regulating on a fee based rather than the previous commision base. Thirdly, The US preachs regulation but does not follow through. Minzke theory comes to mind; bankers are smarter than politicians and will get regulation relaxed for thier innovate products that will cause a financial disterbance (such as the credit crunch). Fourthly, The firm is not so much an issue as is the Financial Advisor you are dealing with. Make sure they are educated and not just a sales man that does not know finance. For sure your bank is doing the same. Offering you .5% and charging 2... Read more

  • by

    carfix

    Mon Apr 25 2011

    Unless you have the time/expertise to handle investments on your own you will need advice and assistance in doing so. I have experience with 2 EJ advisors in different locations. The first was fine but VERY conservative and my investments did ok during the 5 years I was there. After moving I transferred my accounts to a new advisor who is younger and more interested in individual client needs. Happy to say in the 3 years I have been with that office my investments have done very well. This advisor keeps in regular contact with me via phone and invites to come in and go over everything which I find very helpful. It's important to me to have anytime access to my advisor and this one has an open door policy in his office. He is very much on top of what is going on with the current economy. I also have experience with some of the other companies mentioned by reviewers here, can't say they are at all better than my experience with EJ. As long as my investments are doing well I do n... Read more

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    angryatjones

    Tue Apr 12 2011

    I worked at EDJ for 3 1/2 years as a transfer broker. The sales training was first class, the regulatory and technical training was non-existent. Their contract had a clause that provides a claw-back of training expenses if you leave for another firm within 3 years- mine was listed as $65K. After 3 years I began getting recruited by other firms, I stayed at Jones. They must have found out that I had spoken to another firm, because they had one of their compliance attack dogs come after me and nit picked me unbearably. I resigned and they muddied up my exit papers. It is a good firm, I had a bad experience with them. They never fully inform you of your regulatory responsibilities and one must guess at the use of their software platforms.

  • by

    profit

    Fri Feb 04 2011

    I've read many of these Edward Jones (EJ) reviews as posted here and none are telling the serious problems of investing with EJ. As a client and investor of EJ, your problems are ONE of MULTIPLE EXPENSES, as follows: 1) intially, for every dollar you invest EJ gets 5 to 5.75% fee right up-front, off the top, every time you invest any amount. 2) EJ will invest your money in mutual funds. The funds they use have relatively high expense ratios. That cost YOU money, again. Also, most of the time, these funds charge a fee of about 5%. 3) when you withdraw your money, you may have an exit fee of about another 5%. Its a TRIPLE whammy. Personally, with all these expenses, unless the investing climate is very good, there is no way you can profit from investing with EJ. Investing advice? Really, I don't think by just investing your money in mutual funds based on your age is "investment advice". And, I don't think you need that kind of advice. I use VANGUARD for my investing. The... Read more

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    jekeckel

    Wed Feb 02 2011

    Terrible! My first job out of college was with Edward Jones. I worked in the field and at the home office. First of all, employees are treated like dirt unless their relatives are with the company. Second of all, Edward Jones is full of the biggest hypocrites I've ever seen in my life! They are bad for both the employee and the clients - I have seen many, many offices go through tons of advisors or even close for a while because the advisor was no longer in the office. A lot of people then swooped in to reap the rewards of someone else's hard work. Most of these advisors were brand new with very little experience!!! A lot of them would churn a book and leave once they realized they had to work more. However, a lot ofother advisors started with nothing and starved for a couple of years before failing out. EJ is full of the haves and the have nots, and the haves are the ones who know/are a GP. How does their business model help anyone? Beats me, unless you're the 24 year old... Read more

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    johnjohninla

    Mon Jan 31 2011

    Hello...saw the many posts here about Edward Jones and the problems investors are having with them or former brokers who have figured them out.... I use to work as a broker for Edward Jones. I'm now suing them in the Los Angeles Superior Court....They require and train brokers to sell "A' shares which we allege constitues fraud, amonst other allegations involving investment practices...including false promises, false advertising.etc,etc... If you are serious about having been ripped off or about being an ex-employee with bad experiences and would like to be a witness in trial, please get in touch with me or you can speak with my attorney.... Please only respond if you are serious and willing to serve as a witness as to Edward Jones practice of selling A shares or any other allegations you might have....and you live within distance of the Los Angeles-area.... Thanks...

  • by

    hugechavez

    Tue Jan 18 2011

    You would have to be stark raving mad to PAY someone 5% to invest in an American Index Mutual fund. Ed Jones is a scam - worse than used car salesmen

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    marysmith

    Sun Nov 28 2010

    The Edward Jones representative based in Claremore, OK has no principles and is a whoring salesman who will stop at nothing to get accounts. He uses his looks to go after single rich women, seniors and stupid men . All he cares about is sales commissions but sells himself as a "friend". Any one worth his salt can get business in a professional manner. There are several decent investment companies out there. Do not trust this crazy person who has worked many jobs and has been an Edward Jones rep. for only 2 years.

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    tracylc

    Sat Nov 06 2010

    My experiences mirror the opinions expressed by the majority of other reviewers. High fees and agressive sales people. If you are a quality company do you really need to send your sales people around knocking on doors? I don't have huge assets, but my friends know I do a lot of research when it concerns my finances. The story I convey when asked about Edward Jones is that the Grand Canyon was dug by an Edward Jones salesman going after a client's last penny that accidently rolled down a gopher hole. Happy investing and good luck everyone!

  • by

    sepdxjoe

    Fri Nov 05 2010

    Being relatively new at investing in the stock market I decided to open an account at Edward Jones. I also moved a small IRA account from Vanguard. I was shocked when I got the bill for a $40 yearly fee! I called Vanguard and had it moved back and now I'm going to be charged another $90 by Edward Jones to get my money back. Every time I turned around there is a fee for something. I have to pose this question to those on here with more experience than I, do all Edwards Jones offices have pay toilets? I'm sure if they could figure out a way they'd charge you for the air you breathe in their offices.

  • by

    retiredinstl

    Wed Nov 03 2010

    I went to an Edward Jones advisor right after I retired. It's been 18 months since I have retired and I lost almost 40 percent of my life savings. When I asked my advisor why I was losing so much money when she guaranteed I wouldn't .. she screamed at me that even though I told her 100 times I was retired did not mean I was retired. She said people don't get to choose when they retire. That she invested my money for when I REALLY retire 10 years from now. She told me I needed to go out and get a job and invest more money in American Funds. When I wrote the compliance department they sent me a letter back stating that she asked me if I was retired and I denied it. Please join me and writing your congressman, tell him that more regulations be made on financial advisors. 1. For one if they are commissioned based they should not be allowed to be called advisors. They should be called what they are >>>>>>SALESMAN or woman. 2. Also it should be mandatory that the Compliance Depar... Read more

  • by

    timetraveler45

    Thu Oct 21 2010

    They're a joke! They hire sales people.

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    donewithcoolai_d

    Thu Oct 21 2010

    You could do worse..like going to an insurance guy with your retirement investments..they (the insurance guys) are going to put you in annuities and mutual funds as for the most part that is all they are licensed in. Edward Jones brings on ALOT of new people to become financial advisors, with most not making it. That's not to say EJ doesn't have some good advisors, they do, but the odds are that you are going to do business with someone that is new 'er' (under 4 or 5 years in the business) and more than likely no longer going to be in the business in a few years (unless they go truly independent). The 'successful' EJ advisors have been around long enough and played the political game well enough to have inherited the accounts of advisors who did not make it. So just be aware that when you do open an account with them, you are likely to have a new 'advisor' in a few months/years. Also be aware that you will not have access to a broad range of investment options as they keep their of... Read more

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    wertypig

    Tue Sep 28 2010

    Pretty scant offering of products...limited etf offerings, limited annuity offerings, no options, poor selection of individual bonds, their fee based product is limited to the platform put out by St. Louis..so does it really fit Joe the invester in Boston? The one thing they really do really well is to get their new advisors really pumped up to sell....check around..can you manage your own account? Look at an advisor in one of the independent channels...lpl or raymond james.

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    tommyblocho

    Thu Sep 09 2010

    This company is staffed by con artists who sneak behind your back trying to trick you into diminishing your rights by lying about the actual implications of your decisions. The original agent removed all the financial documentation the day after the patriarch's passing, and shredded them immediately. Why? Because he knew the matriarch was green about investments. He inadvertently removed the binders that contained all of the warranties & product manuals for all the appliances & tools. Instead of admitting his error, he shredded these also! He had me sign a document that deferred a $500,000 payment that was supposed to be paid directly to me. Most of the money is now gone either through extremely bad investments (They suggested high risk-high return investments on $200,000 for a man 2 years shy of 50, right before the recession hit, and lost almost all of it! I refused to sign their foolish plan, so they did it behind my back. Investments 101 admonishes you not to invest this way!) The ... Read more

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    melsbootstoots

    Sun Aug 29 2010

    In the interest of full disclosure, I am a former EJ financial advisor, so I have seen for a number of years what is happening at this firm. They bring in many hundreds perhaps thousands of new people to the industry to become financial advisors every year. After getting them trained to pass the series 7 and 66 exams, they turn them loose to find new clients and 'advise' these clients what to do with their 401k rollovers, etc. The problem is, that while the FA's are fully licensed, they know very little about making proper recommendations regarding investments. It is all about getting those up-front A share comissions. EJ keeps investment product offerings pretty limited to keep these newbee 'jones-clones' from doing too much damage to a clients portfolios. They do a great job of pumping up new advisors and building their confidence levels to go out and sell, but it is a very dangerous combination as these new people are too inexperienced to not know that they don't know everythi... Read more

  • by

    brahmos

    Thu Aug 26 2010

    One of Edward Jones' financial advisers knocked on my door. I thought he was a Jehovah's witness by the way he was dressed. In hindsight, I was not too far off the mark in terms of solicitation practices. Door knocking without appointment over the phone or email? Didn't that go out the door with telegraph ticker tapes? Anyway, I let the guy in and listened to his promotion for close to half an hour. Edward Jones does offer more than DIY online brokerages, offers people that do not have the time or expertise to do their own research the standard fare, and I could appreciate this approach if I did not have an account already with an online broker. However, their focus on product and salesmanship is fossilized, and this is precisely why full service brokerage firms are going the way of the dinosaur. I asked about country, specifically Asia ex-Japan ETFs and CEFs and weightings in a portfolio and followed him up on profiles and risk tolerances, well he would have to run it by the people i... Read more

  • by

    yuyuy78

    Wed Aug 25 2010

    I worked at Edward Jones in the home office in MO the benefits are LOUSY $3,500 deductibles and 5,500 deductibles per year to see a doctor and the salaries are low.... dont accept a job at edward jones they are known as a 4th tier investment firm or as I put it the WalMart of Brokerage Firms.....Edward Jones

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    alotofstuff

    Sun Aug 22 2010

    I have been with Edward Jones for about 5 years now. I get regular calls from my advisor to keep me posted on market trends, etc...He will, at times, suggest better investment strategies based on the market and my goals. FOr example, when the market started tanking, he suggested that I pull some of my money out of agressive mutual funds and get into something more conservative. I am thankful for that suggestion because I wouldn't have done it on my own, and see the benefit of having done so. I just feel like I have a trusting relationship with my advisor. He isn't the hard-sell kind of guy and I respect that about him.

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    maurerj3

    Fri Jul 23 2010

    My Edward Jones guy couldn't be more accessible or helpful. He's conveniently located right around the corner from me, he accomodates my schedule and has taken the time to really understand me and my situations. I feel like he's not just asking questions to sell me something else but rather to understand my whole picture to give me the best advice. My experience with Edward Jones has been suprisingly personalized.

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    stjon1

    Wed Jul 07 2010

    -1 star Edward Jones is a poor excuse for financial advice. Seems as though my broker is interested only in his commissions and taking vacations and days off every week. He's a great salesman, but lacks any planning depth or expertise on what the market trends are. lost thousands based on poor advise!

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    arkel888

    Mon Jul 05 2010

    Edward Jones is a misterious organization to me. They say their bonds come from an internal pool of their own brokers and customers? Whether or not they feed me the good stuff seems to change with every visit. They seem to use a carrot and stick approach to giving me information. I cant go there without feeling like I'm being manipulated and am being fed only a part of the available investments. They kind of want to be your Godfather when in fact I don't really know them from dunk because who they are and what they do is a secret. There isn't much impartial info out there on them except a stream of complaints from prior custormers. After a while with them they kind of treat you like the little guy and they'r the big Godfather. So the little guy has to take the Castor Oil the way they spoon it out without questioning what they'r doing. When you ask for a detailed print out of what's available, they print out a small portion and tell you that they aren't supposed to even give yo... Read more

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    jj2123

    Thu Jun 17 2010

    EDWARD JONES IN GREENVILLE NC SUCKS!!!!!!!!!!!!!!!!!!!!!!!!! FIRST OF ALL THEY WILL TRANSFER YOU AMONG BRANCHES BEFORE YOU CAN BLINK. DONT BELIEVE THE FEE PLANS, I PICKED THE ONE WHERE YOU PAY ALL FEE UP FRONT SO WHEN YOU CASH OUT YOU PAY NOTHING, BS. THEY WILL GET YOU, TRUST ME. THEY SET MY RET ACCOUNT UP WRONG FROM THE GET GO. EVERY MONTH I DID WHAT I THOUGHT WAS CONTRIBUTING TO MY IRA BUT NO. THE REP SIMPLY HAD MY MONTHLY CONTRIBUTION GOING INTO A BASIC SAVING ACCOUNT, NOT INTO MY ACTUAL INVESTMENTS. THEN SOMEHOW THEY SET ME UP WITH 2 TYPES OF IRA, ONE OF WHICH WAS A TAX BURDEN. I STARTED OUT WITH AN INITIAL DEPOSIT OF 3K DID $100 A MONTH FOR 4 YRS. THE TOTAL VALUE OF THE ACCOUNTS IS ABOUT 900 DOLLARS . I GOT BETTER RETURNS AT THE CRAPS TABLE. THESE IDIOTS ARE LIKE MCDONALDS OF INVESTING. THEY ARE TRAINED TO REGURGITATE INFO AND HOPE THEY GOT IT RIGHT. WHEN ITS BAD SHOW YOU THE LONG BAR GRAPH OF HISTORICAL STOCK MARKET DATA. WE ALL UNDERSTAND THE STOCK MARKET GOES U... Read more

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    inveteran

    Tue Jun 15 2010

    Horrendous experience with Edward Jones! In three months they lost me $7 K and when I reviewed the investments with a bank, they told me what EJ did was unethical, solely to benefit themselves! Avoid at ALL costs!

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    kibbles00

    Tue May 04 2010

    I just had the most awful experience with Edward Jones in Mililani, HI. The financial advisor never contacted me to discuss that taking out money might be a bad idea at a particular time. I move to another location and bought a home plus furniture. I requested money at different intervals. He then blocked any emails that I could possibly send to him. In the end, I lost over 17k. I am trying to at least get an answer from Edward Jones but with no avail.

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    bulldozer

    Sun Mar 07 2010

    I recently started moving all of my accounts from EJ to Vanguard. I have been investing since I was 19 years old and in college with just 50 or 75 dollars a month. My first investment advisor was an insurance agent who sold me a bunch of worthless whole life which i got out of 2 years later. I then went to a few other places, Schwab, Morgan Stanley(huge mistake) and finally EJ. I would say out of all of those first places EJ was the best in that they taught me how to invest. As I learned more, I began to doubt whether i really need a commission salesperson/advisor. So, late last year, after 10+ years with EJ I started moving all of my assets out of EJ and into Vanguard where after 6 months I am just about out of EJ except for my wife's 401K. I left for many reasons, the first was I knew I could invest my money as good or better than what I was paying an EJ advisor to do. Second, I was getting hammered on fees, 3-4% upfront load and yearly account management fees(typically $40) an... Read more

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    yankeeboy

    Wed Mar 03 2010

    I've been with EJ 12 years I'm on my second salesman I mean "advisor" I have less money than I started with. These brokers should be required to publish how many people made money with them and how many lost.Also amount made and lost. Here's some I bought because of Eddys recomendations WORLD COM, SCHERING PLOUGH, and the famous FEDERATED FUNDS. I feel sorry for people who are trying to fund their retirement not just Eddy Jones all brokers are alike its like saying there are good drug dealers.

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    weirdal

    Tue Mar 02 2010

    I really can't believe what I am reading. It seems like there are quite a few bitter former employees/relatives of former employees here. I've been with EJ for a little over a year now and the buy and hold quality philosophy works out to the benefit of the investor without fail. Run a ten year on any properly diversified portfolio over the last 10 years with any fund family including the ones on EJ's preferred fund families and you will find a 5-7% average return in a decade where the market saw a negative return. Most of the portfolios from banks, insurance companies and other brokerage firms that I've taken over/looked at were not diversified (other than being in more than one growth/aggressive growth mf) and they lost money over the last decade. It seems that those who did what their EJ advisor told them and stuck with it made money. People lose when they don't listen to their broker. That's what you pay them for. BTW the fund families EJ has in their preferred fund families... Read more

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    gastona

    Fri Feb 19 2010

    RUN - DON'T WALK - FROM EDWARD JONES !!!! they are white collar crime in a nutshell my salesman (NOT an astute or trustworthy advisor at all) put me in the infamous "Putnam growth" and "mckenzie" funds 4 years ago...of course i realize now, this was for great paybacks to ej....all were lousy funds with high dsc's (that he never explained to me) and did poorly...putnam went belly-up and was bought out by great west life and the ceo's got payouts of 78 million plus...all at HUGE losses to me...a big portion of some mckenzie funds are victims of the bernie maldoff scandal...these funds again gave huge paybacks to ej...in the u.s. it is ILLEGAL for ej not to disclose that they only sell you these certain funds for paybacks to themselves...of course my salesman also got his commissions off the top..he looked out for himself only and not my interests as a client.... foolishly i invested over $300,000.00...my entire life savings/retirement money and now i'm fighting to get it back, with no ... Read more

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    ethical

    Mon Feb 01 2010

    Run Away, and don't look back! If I could rate Edward Jones with Zero Stars, I would. I worked for them, as a broker, for five years, and finally left. In my opinion, they did not have my client's best interest in mind, and they definitely did not have my best interest in mind. Just for fun try Googling Edward Jones with words like "Fraud, Fines, Law Suit, etc". I think you will find a different side to them.

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    craig2911

    Mon Feb 01 2010

    Edward Jones is horrible, (I was employed by EDJ and after months of attempted brainwashing and a couple trips to the lovely St Louis training facilities, couldn't vacate fast enough.) They are in bed with 6 or 7 mutual fund families (out of over 4000 total fund families mind you) and will do everything in their power to convince you that any fund style, temperment, strategy, or philosophy, can be found within those 7 fund families in one way or the other. (It was fun watching them dance back in the day when thier beloved Putnum was making a mockery of themselves in the investment world and changing thier investment categorys and even their fund names to adhere to internal pressures).They also push A share funds first (they just love that 5.25% on the front side) without conforming to the securities exchange 'Rule 405', which states they must, by law, first 'Know Your Customer' before suggesting securities advice. Horrible! Read other reviews people, look at the blogs, read the third p... Read more

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    starchaser25

    Sat Jan 16 2010

    Edward Jones recommended I invest in Royal Bank of Scotland and I lost half my money. When I questioned the investment they suggested I double up. After I asked them if they were sure I did and lost even more. Finally they blamed the banks and washed their hands. Fortunately I invested most of my money myself in Gold which they strongly advised against. This was what saved my portfolio. What a bunch of morons.

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    pascal64

    Tue Dec 29 2009

    A family member has IRA money with Edward Jones. She told the salesperson, excuse me, adviser that since the government was not forcing retirees to withdraw funds this year, to leave hers in. Long story short they failed to stop the withdrawal of 25000. In the meantime, money that would have been made if the fund was left alone, would have grown by 400 and now they want 4.5% to reinvest the money they mistakenly withdrew for another 900. What a deal, screw up and make 900 bucks. This company is nothing but a bunch of unethical hacks. They don't even waive the fee if it is their mistake. Take your money somewhere else.

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    drees123

    Sat Oct 24 2009

    On Edward Jones: I thought that it would be a more upstanding company, because of the previous reputation. then their corporate office started calling me with unsolicited advice, even though I had an advisor I trusted. He was the primary reason I went with them in the first place. Now he has left the company after 15 years because of the change in their priorities. They have gone from a "customer first" policy to a "sell, buy and make a profit for the company" policy. When I first signed up, there were no fees for transferring your funds. I am transferring out of them to go with my original advisor (who is independent now) and find out that Edward Jones has started charging usurious fees to close your account. I will never go back.

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    cctvglobal

    Fri Oct 09 2009

    I thought there were ok until I wanted to sell and transfer to another brokerage. Not only did I pay the up front fees of about 6% to buy funds, they charged deferred sales charges of about 4% when I sold. I will never do business with them again. Thank God I didn't have all my money with them.

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    rockport1

    Mon Sep 28 2009

    STAY AWAY FROM THESE CROOKS.  These people told me I had to turn over my IRA money to them to get a job.  Then the financial advisor did exactly what I told him NOT TO DO and bought the most high priced commissioned mutual funds he could after I told him to get me a proposal for ETFs which he never did.  I kept my mouth shut because he was promising to help me get a job.  I finally got fed up with their lies and complained to E.J. only to get an incoherent letter from their corporate office saying they were not responsible for anything since the financial advisor left the firm.  The SEC and my Congressman will hear about this.  I was not even home and in fact gone for over three weeks when he made these unauthorized trades.   I even have in his own handwritting what he was supposed to do.  These people are nothing short of thieves.

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    lannysanford

    Sat Sep 05 2009

    Dear sir I made a with from my retire fund because my DAD has cancer I withdrew $2500.00 at 40 prsent I should have Lanny

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    plato7435

    Fri Aug 28 2009

    Excellent firm, and awesome returns for the truly serious investor for the long term, i.e. 10 to 20 years out. My rep. is honest and sincere and truly putting my interests first before his. I've been with him for ten years now and am very happy.

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    kseabeck

    Fri Aug 28 2009

    From my personal experience,, i rate Edward Jones as slightly better than Bernie Maddoff.?? ED Jones is NOT what they pretend to be. They dont give a damn about you and will do everything they can to sell you something from their preferred funds.Check out the suit they lost for illegal practices on this.?Thats how they make money.Their "financial advisors" are a decietful bad joke and are no better than shills of the worst sort, and they are practiced with? selected and colorful but vague material to SUCK YOU IN. Unauthorized buying and?trading, failure to deposit deposits,removals of interest and dividends, buying the wrong funds? ( well they had almost the same ticker symbol!) selling the wrong funds days and months after directing an order. You are not safe at EDWARD JONES.And then when appealing to customer relations i was treated in the worst way and got less than no help. They will never do business in writing, they will not correct their mistakes and the advice they give you is?... Read more

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    lola1932

    Sat Aug 22 2009

    BEWARE with A. L. in CALIFORNIA. I was a victim and I hope she won't have anymore. She does not care about helping anybody but herself. After she found out she can't make any money out of me, she turned into a devil and gave me and still giving me a hard time transferring my money elsewhere. Not only that, she refused to invest my money on something that i want and just left it there as cash (no interest). She can be the sweetest person when she wants something until she realizes there is nothing she could get from you. STAY AWAY

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    bad_news

    Tue Aug 18 2009

    I worked for Edward Jones. The job was described as 5% financial advising and 95% selling!! They may talk about having a long term "buy and hold" philosophy, but that's only as long as the "advisor" (sales rep) has made enough commissions that month or has enough credits for a 6 star trip to exotic places around the planet (using your money). The entire training process was one based on selling. Role playing and practicing your sales pitch to overcome "clients" (marks) objections. Use anything to make the sale. You have to contact 25 new potential clients a day and obtain personal financial information from them while you stand at their door. Anyone who gives out that kind of information at the door in today's world is a fool. Haven't you heard of identity theft? Their approach might have worked in the 50's but not today. Their average sales rep is making over $200,000 per year. That's a lot of bonds, mutual funds and stock commisions and tranactions. Speaking of ... Read more