Customer Service

Item added by numbah16tdhaha. Added on 07/12/2005
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7 Reviews

destinationom
12/24/2008

Customer Service 4

Just testing this to see what happens

Join to vote! 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

LadyJesusFan77 7
09/25/2008

Customer Service 3

I've never had a problem so far with my satellite service, so I've never had to get ahold of a customer service rep.

Join to vote! 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

doobiesNhof
03/14/2006

Customer Service 3

Not necessarily better than cable.

Join to vote! 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

trebon1038
03/02/2006

Customer Service 1

Had Direct TV for four years when with my ex....every time there was a problem (which was often) we would be on hold for hours. Then they would tell us it would be three days before they could fix it. I would say they were quick on programing problems but not repairs. Cable companies varie. I have heard nightmare stories with compcast but I have Charter and they have been great. Twice my cable has gone out on the weekend (not bad for three years) and both times have been my fault (wont go into that lol) but both times I got someone on the phone right away and was up and running withing two hours...they were prompt about coming out to fix it.

Join to vote! 2 Helpful / 0 Funny / 0 Agree / 0 Disagree

MariusQelDroma
12/28/2005

Customer Service 5

How long do you sit on hold with the cable company compared with satellite? My point exactly.

Join to vote! 4 Helpful / 0 Funny / 0 Agree / 0 Disagree

numbah16tdhaha
07/13/2005

Customer Service 4

Even when the operators suck they are better than the cable turds.

Join to vote! 3 Helpful / 0 Funny / 0 Agree / 0 Disagree

texasyankee
07/13/2005

Customer Service 3

I'd say they are both about equal, especially nowadays. The cable people are so worried you are going to switch to satellite, they practically kiss your butt, when I was moving and had my cable shut off, the lady went into a big long speel about how they were sorry we were going and is there anything they could have done differently, etc. And when I told her I was moving she said oh, ok, never mind then

Join to vote! 3 Helpful / 0 Funny / 0 Agree / 0 Disagree

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