Welte Roofing Company

AFTER POSTING A REVIEW IN AUGUST 2010 I DID RECIEVE A CALL FROM WELTE ROOFING. THERE WAS AN ATTEMPT TO SOLVE OUR BUILDINGS LEAKS. HOWEVER AFTER SEVERAL ATTEMPTS OF PATCH WORK, LEAKS ARE STILL REACCURING. AT THIS TIME AFTER , THREE PHONE CALLS, I HAVE HAD NO RESPONSES. IT LOOKS LIKE THE ATTEMPT TO SOLVE OUR ROOFS PROBLEMS BY WELTE ROOFING HAS COME TO AN END. SO $46,000.00 AND SEVEN YEARS LATER WE STILL DEAL WITH MAJOR LEAKS. AT WHAT POINT SHOULD A ROOFING COMPANY STAND BEHIND THEIR WORK? CERTAINLY, HAVING A NEW ROOF INSTALLED AND GOING YEARS WITH LEAKS AND NO RESOLUTION SHOWS A REAL PROBLEM WITH RESPONSIBILITY AND INTEGRITY. ONE OF THE STATEMENTS TO ME WAS THAT THERE IS A LOT OF CRACKING GOING ON , WHICH HE COULD NOT EXPLAIN NOR APPARENTLY FIX.

After a 2nd poor experience with Welte Roofing, I'm sorry to say I'll never hire them again. Welte has an excellent name in the Mt. Lebanon area when it comes to the work they do on slate roofs. The quality of their workmanship, as well as most of their workers, is top notch. Unfortunately, their service experience has fallen off dramatically over the past few years. I've hired Welte about a dozen times since '03, and my first several experiences were great. Then, things started to change. After hiring them to clean out my gutters 3 years ago, I ended up having to call back when - 4 hours after their workers left - I ended up with a waterfall cascading over the edge of my gutter above my front door. In heavy freezing rain, I found myself up on a ladder, pulling several large clumps of leaves out of the gutter. Baffled, I called Welte first thing the next morning to let them know about my experience and to calmly voice my dissatisfaction. I was shocked when Pat, the person I spoke with,... Read more