Basset Heating & Air Conditioning, Inc.

Approval Rate: 100%

100%Approval ratio

Reviews 11

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  • by

    carolwhitney16_1007

    Sat Jun 19 2010

    Certainly one of the top service companies we've used. Very friendly and courteous staff that goes the extra mile to make sure everything is just as we desired. We will continue to use their services as well as recommend them to our friends and neighbors.

  • by

    drewweinke1f6e_76

    Thu Apr 08 2010

    I used Basset Heating/AC to install my new ac system after considering other companies partly because of the other reviews I read about them. All I can say is that I am very happy that I did. Their price was fair and the service I received was superior. Their installers showed up right on time as promised and did a masterfull job putting my new system in. When they finished I was given a walkthrough on the entire system and shown everything I needed to know on how to operate and maintain the system. This was put in just over two years ago and I've had no problems at all. I had them out recently to do an annual service on both my furnace and AC and again their service was great. I would definitely recommend them . Drew Weinke Colorado Springs

  • by

    johnny3518f82a

    Sun Mar 14 2010

    Friendly and affordable. Quick service.

  • by

    raymondmartine_z1ecb9

    Thu Feb 25 2010

    They were able to fix our heating problem that we've been living with ever since we bought our home. We had very poor air circulation upstairs because of no cold air returns. Two other heating companies we had look at the problem told us there was no way to get return ducting into the upstairs of our home. When Darren at Basset Heating came out he quickly saw a way to solve this issue. We were really encouraged by his enthusiam and knowledge of his job. He was able to put in 3 returns in our upstairs bedrooms and wow what a huge difference! We are so thankful for their awesome services and now plan to add AC this summer. Raymond & Jessica Martinez

  • by

    al1960113b5f

    Thu Feb 18 2010

    We wish to thank Darren, Mike and Janet for their time and helpfullness in getting our new system installed in a very timely matter and staying within our budget. Our overall experience with Basset Heating was absolutely wonderful. We would highly recommend their services. The Pearsons Colorado Springs

  • by

    aurora251dbfbd

    Tue Jan 05 2010

    They fixed my furnace and did not try and sell me a new one. They were very honest and upfront with me. I had another company tell me my furnace was too old and needed to be replaced. Basset fixed my "old" furnace for much less than I was expecting and it's been working just great. Not only that but they gave me a 1 year warranty on the repair. I was very impressed with their honesty and really friendly service.

  • by

    jariahn351116e_5

    Tue Jan 05 2010

    Extraordinary friendly customer service. Their staff has always made us feel more like friends than just another customer. They've been our heating & ac service provider for the past 3 1/2 years and we could not be more pleased with the service and professionalism we have received. We highly reccomend. Mr & Mrs J.Nelson Colorado Springs

  • by

    drhudson1ccec8

    Sun Dec 27 2009

    We have used Basset Heating for all of our rental homes as well as our own home and have always been very impressed with their excellent customer service, friendly staff and honest and reliable services. We would not use anyone else.

  • by

    nikitwoit1b032_6

    Thu Nov 12 2009

    The sale person from Bassett came in and asked who I was getting other bids from and then proceeded to bad mouth other companies. Funny how the company that I went with is AWESOME and they are A+ rated at the BBB. Nice way to lose a sale.

  • by

    baseballman1d0_1b2

    Mon Jun 01 2009

    They just did an outstanding job putting in a new ac for us and really took there time to go over everything before leaving. They even called us back a couple of weeks later to make sure everything was working well and ask if we had any questions and to make sure we received our warranty paperwork. Overall there whole staff was just really friendly and helpful.

  • by

    justinandcalli_e4d6ef

    Sun Mar 01 2009

    I had three estimates for a new heating and cooling system and Basset Heating & AC was not only the most affordably priced, but they offered the best warranty and were the only one that was able to answer all of our questions and make us feel completely comfortable with our decision. Janet handled all of our financing paperwork and was very helpful in getting everything in order. The installers were very professional and courteous and took their time in explaining everything we needed to know about the new heater and ac. I would highly recommend their company. The Hennings family, Fountain, CO.

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