Logoworks Incorporated

Logoworks Incorporated
12526 High Bluff Dr Ste 300
San Diego ,  CA   92130-2067
United States
Phone: (858) 755-9981
Added on 01/31/2005
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1 Reviews

heatherk
04/22/2008

Logoworks Incorporated 1

5 months after paying for a logo design that they claim could take as little as I 3 days, I have nothing to show for it. After selecting an "initial concept" (the one they will keep working on to create a satisfactory logo", I was told that the selection voids any guarantee or warranty on the logo. Huh? How can you claim to guarantee your work and then void the promise when a customer decides to do business with you? Anyway, that is just one part of the problem. The bigger issue is that I had purchased a whole start up package from them (website design, etc.). Since they could not get the logo right (failed to follow the detailed guidelines I submitted with my purchase), I decided to cancel the rest of my order. This, of course, should not have violated their precious "warranty" because I did not select any initial concepts for the remaining work, and no action was taken on their part. Yet they have failed to take care of this simple request in almost 5 months time! They continue to give me the run around or just plain ignore my calls and emails. Totally ridiculous. For another project, I used thelogocompany.com to create a logo for me. The artist got it almost right on the first round, and within two weeks I had a great logo. I can't swear by this company since I've sued them once, but the experience was like night and day compared with logoworks.

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