Park Hill Apartment Homes

Ok, only been here a few weeks and I am covered in bed büg bites. (For some reason this site won't let me type "büg") Never had them before moving in and the ones I found where adults so they must of been there awhile. The bites are big, red and itchy and some people can be very allergic to their bites. They said they couldn't do anything until three days after I found them. So I guess for the staff, sleeping with bügs is ok for their tenats. Not to mention, when I moved in the air conditioner wasn't working and it took them a week to fix in San Antonio weather, in the middle of summer. I tried to pick up a package from the office and they had the door locked during business hours. They saw me standing outside and wouldn't let me in for 45 mintues. They tried to fix my hot water, because it was freezing. Now its scolding and I can't even stand under it without buring my skin. This place is awful. I am already trying to find ways to get out of this hell hole.

I moved in because it's cheap and an easy 10min walk to USAA. The place isn't bad, but working with the office staff is like teaching Physics to, well, people from San Antonio. The first agent I dealt with was helpful, but they left the company soon after I submitted my application/deposit (red flag?), so I was stuck working with some ridiculously stereotypical Latina, straight out of the city's south-side (19y/o single mom, bad attitude). But alas! She's not the only high school drop-out among the group! The lady in charge of the whole complex is the worst of them all (don't know her name yet, so just ask for the aged slag who works in the back office). During my first two weeks of tenancy, the water heater wasn't working (in December, mind you), so I requested it be looked at on three separate occasions. The first time, nothing happened, so about a week later when I picked up a package, I watched them write down a work order. The guy showed up when I was at work, and I have a... Read more

I have been living here for last 5 years and i never had any problems with the apartments. I moved to different apartment within Park Hill after marriage only because of the good customer service and quick response for any kind of service request. Has two good pools, and these guys are fun to be with. We had annual parties, freebies, and best thing, great offers for renewing your lease here.... I would definitely recommend this. I would not say highly recommended only reason being these apartments are little old. But have been maintained very well.