John Eagle Honda

John Eagle Honda
5311 Lemmon Ave
Dallas ,  TX   75209
United States
Phone: (214) 353-3500
Item added by Automatt. Added on 06/15/2010
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25 Reviews

DaveMalle7
02/25/2013

John Eagle Honda 5

There wasn’t one point during my dealings with Chris did I feel he wasn’t being totally honest with me. We are happy with our car and me being a huge Acura/Honda fan you can bet that my next car will be a Honda, whether its for myself or my daughter.

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Christine0421
04/16/2012

John Eagle Honda 5

Last Saturday I purchased my 4th automobile from John Eagle Honda. I purchased the car from Matt Volpi. Our experience with Matt was very positive. He explained features about the Accord, discussed various finance options, was non high pressure and had very good people skills. We really believe we were dealing with a very honest person.

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Bobby704
04/04/2012

John Eagle Honda 5

I loved the service that John Eagle Honda gave me I didn't feel pushed into to buy a car like some place. I was able to enjoy my first car buying experience. Plus Marcia was so great that I will be sure to send friends her way.

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Cyndi8881
03/16/2012

John Eagle Honda 5

There were a lot of special needs I required such as style and color, extremely impressed with the help I received.

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Sybl647
02/21/2012

John Eagle Honda 5

I just wanted to say you all were very nice to me & made me feel at home and that's what an dealership should do no one hassled me at all and I would recommend y'all to any one :D y'all are 5* dealership y'all go beyond to help :D and I just wanted to say thank y'all for giving a chance when no one else did that makes me feel good :D

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BrandonC598
02/08/2012

John Eagle Honda 5

Thanks for the photo that will serve to remind me of a lovely experience on Saturday! You and everyone who was involved handled things just as Claire and I hoped you would. A "Thumbs Up" day all around!

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KW436
01/20/2012

John Eagle Honda 5

I left my car to get a detail service completed after a prior error in body work. The detail was offered in return for the error which was very nice. This morning I picked the car up from Jeremy and he was extremely helpful in getting the car detailed and in then fixing my tail light which I had forgotten was burnt out. He spent quite a bit of time getting it to work and was very helpful. Thanks for the great service.

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Kevin713
01/06/2012

John Eagle Honda 5

I am a long time (25+ years) Honda customer and have owned numerous Honda and Acura products over the years. The car purchasing experience is usually my least favorite part of the process. I can honestly say that Mr. Young made the car purchasing experience completely hassle-free and enjoyable. Mr. Young is extremely friendly and knowledgeable, but more importantly is very honest and trustworthy.

I was an internet buyer. Mr. Young was very respectful of my inquiry and wishes and did everything that I asked of him and more. Not once did he ignore me, go against my wishes or treat me with anything other than the utmost respect. It was very clear to me from the start that Mr. Young sincerely wanted my business.

My vehicle search took me over a 3 state area. John Eagle was not the least expensive (nor the closest dealer to me), but being treated with respect by people with a can-do attitude who deliver on their promises is absolutely worth the extra expense to me.
When I was ready to take delivery, the car was inside, clean and ready to go. Mr. Kelly Moody was a perfect gentleman and, as per my wish, made the final arrangements quick and easy.

My time is very valuable to me and neither Mr. Young nor Mr. Moody wasted any of my time. When there was a problem with my Credit Union’s Drafting Instructions, Mr. Moody was very understanding and worked with me to get the problem solved immediately.
In the future, John Eagle (& in particular Mr. Young) will be the first dealership I contact for a new Honda.

So, many thanks to Mr. Young, Mr. Moody and to the crew at John Eagle for a job well done.

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Heather417
12/20/2011

John Eagle Honda 5

Please know that we were extremely happy with John Eagle, and with you, in particular. It was a positive car buying experience and we have no regrets. The new CR-V was parked in the driveway earlier today and several of our neighbors stopped to give compliments. Even our son, a typically underwhelmed teenager, is impressed.

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Guadalupe417
12/05/2011

John Eagle Honda 5

Thanks for the wonderful service you provided in getting me my new car. It was the easiest transfer I've ever experienced. You are very efficient and make doing a lot of paper a pleasant experience. Honda is a great place to do business. I intend to continue leasing at Honda.

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HeidiA259
11/04/2011

John Eagle Honda 5

Buying a car can be extremely stressful and I had a lot going on, However Hal was Amazing. He worked with me over the phone listening to every detail and kept me posted with my progress. When I the time came for me to receive the car I was introduced to the Honda team. Everyone was extremely helpful and I felt like a valuable customer.

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debrat20101df1 9c
02/17/2010

John Eagle Honda 5

Doc, When I initially contacted John Eagle Honda Dallas, I rather expected to be given the professional brush-off; guessing I would explain my situation, it would become apparent I may simply be seeking information which would not equate to profit and would be politely dismissed. You, Doc ... far exceeded my expectations! I appreciate your time and efforts in researching options for my specific situation. Though it ended up in a rather easy “sale” for your department, you initially could not know the outcome. After listening patiently to ‘my story’, you offered to make an appointment at my convenience to look over my vehicle for a value estimate. Upon my arrival, you did check my vehicle, and contacted the finance side of you organization, apprising them in detail of my situation to see what if any, options might be available. Even at this point you could have simply passed me on to them with a wave of your hand to the other facility; however you walked me across the street , introduced me to the finance officers and graciously came back later to ensure I was being well cared for. It is your refreshing attitude and personal attention to my special needs that set the stage for my consideration of doing business with John Eagle Honda Dallas, at any level. Without the slightest hesitation, I can seriously say my experience with you is exemplary. I will be spreading the word to my family, friends and business associates: John Eagle Honda Dallas is THE Honda dealership to be associated with. Thank you! D. T.

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lkergerson197d 45
02/16/2010

John Eagle Honda 5

I went to John Eagle Honda in Dallas last week and talked to a salesman who treated my husband and I with lots of courtesy, which was much appreciated as I had my 18 month old daughter with us and she was not a very happy child. So they really tried to make our stay as fast as possible. So we told them we were looking for an Accord. We went out to their lot and looked at a whole bunch of Accords and picked out a really beautiful one. They gave us a price that was LOWER than anaother dealership we went to and then we just went to the finance office, gave them a check and signed a bunch of papers. Fast, Efficient and really Trustworthy. We appreciate the ease and a fabulous car. Regards, Lynette

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John Eagle Honda 1

(Not worth one star, just put one because i had to) BEWARE! The salesmen are typical salesmen-liars, but there's one person in the finance department that you should definitely watch out for-Kelly Moody (male). He is extremely unprofessional, obviously a pathological liar, and can't do his job. Went in to purchase vehicle, had my own financing, dealership said they only needed my info to verify that i am who i'm portraying myself to be (USA Patriot Act) well...they came back w/an interest rate from a bank. It was only one point lower than what i had, but point is they weren't supposed to run my credit for credit. Decided i would use the bank they claimed would give me the lower rate. (At this point, i'm dealing with two people from the finance department, main one is Moody guy). After almost two weeks of having the vehicle, i received several alerts from my credit monitoring company that there were inquiries to my report. I called each company to find out why they were inquiring about my credit. Lo and behold, John Eagle Honda was the source. After making several attempts to get in contact with them, i finally get through. The incompetent individual that i speak to, Moody , first said they didn't send my information to anyone, seconds later, he said well it was only supposed to be one, at THAT time there were four. To make matters even worst, when i tell him how these unauthorized inquiries lower my credit score, he arrogantly said "they don't hurt your score" --and he's a finance manager!! By the time it was all said and done, i had TEN inquiries on my credit reports. All in a matter of two days. Why? Because this BANK they claimed would give me a better interest rate didnt agree to what they told me. They were fishing for an interest rate....it was all a ploy, silly me. We also found out they were trying to screw us on our state's taxes. "oh your state will just send you a bill in the mail for the difference" Yes, for about a $3500 difference! Fast forward, i get to dealership to return the vehicle since they couldn't make their end of the deal happen and they try to refund my down payment LESS the miles i had driven-I came in from out of town. On top of him trying to do that, he's getting smart with me as if I screwed up!! LOL!! Never got a phone call from these folks saying "hey, we have a problem" they just take it upon themselves to do what they want to do. We talk to owner and GM and get our whole down payment back. I would rather deal with Lucifer than the staff at that dealership because if they did what they did to me, they've done it to other people and their management knows about it. It's not a secret.

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SindyLu1d116f
01/24/2010

John Eagle Honda 1

I called their Internet department for availability on a New 2010 CRV EXL w/ NAV. I was told twice that it was available. I made an appointment because the guy said it would save me some time. I stay really busy with school and work, so I don't have a lot of that to spare. When I arrived they didn't have anything prepared, and come to find out the car had been sold. They said it was sold that morning... (but they all say that) It was a complete waste of my time, and I got nothing accomplished for the time I alotted myself to find a New car before the end of the month. Never trust John Eagle Honda!!!

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cjones26261e1c f3
01/12/2010

John Eagle Honda 5

Hi Jeff, I wanted to let you know that we appreciate your courtesy, professionalism and integrity. This is by far the best feeling we have ever had after leaving an auto dealership. We will highly recommend your dealership and yourself every chance we get. Thanks for sharing your knowledge and experience. Cheers, JRB

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John Eagle Honda 5

Because most dealerships have vulture-like salesmen circling the lot as soon as you come to look a new vehicle (ie Rusty Wallace and Lute-Ri...

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John Eagle Honda 5

Mr. Shipman That was the easiest experience I ever had buying a New Car from start to finish. I will recommend you and John Eagle Honda o...

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Jphillips16833 9
10/24/2009

John Eagle Honda 5

The boys are loving my Pilot. My buying experience was wonderful. I came in wanting to just think about a new car and did not want to be pressured. You were most helpful in answering my questions, giving me the information I needed and helping me without making me feel like I was being forced or coerced. You let me ask all the questions, voice my concerns and made the experience stress free. I know I was very apprehensive at first, since this was the first time I had every tried to purchase a car on my own. You made me feel very comfortable and safe and very patient, while I tried to digest all of the options. I am very happy and satisfied that I made the right decision and will be a John Eagle customer without hesitation. Thanks again for working with me and may God richly bless you in all your endeavors. (Kathy - Irving, Texas)

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John Eagle Honda 5

Mr. Ingram: I strongly believe that good customer service deserves meaningful recognition and wanted to take a minute to let you know that I appreciate the level of service I received from your dealrship, in particular, from Doc Watson. I am a ... lawyer ... and understand that providing good customer service can be a challenge at times, especially in down markets. I also understand that not everyone is interested in working any harder than is required to make their bottom line. however, some people like Doc do actually care about offering a positive customer experience by being up-front, honest and personable in their jobs. I found Doc after having a ridiculous and offensive experience at .... I told him of the experience I had and exactly what I was looking for in a vehicle. In less than a week, not only did Doc find me the exact car I wanted under the term I was seeking, he did so with a friendly and straightforward attitude that I greatly appreciated. Dealing with Doc was easy and a pleasure and I wanted to make sure my positive experience with your dealership was properly recognized. Please commend Doc on his work and the velue he brings to your business. Thanks Steven (Dallas)

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John Eagle Honda 1

Service department: I have been to several honda dealerships in my life but i have never seen such a greedy service department. They quoted ...

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John Eagle Honda 5

I changed from another Honda dealer to John Eagle some 4 years ago when a friend flew from Corpus Christi to Dallas to buy a car at John Eag...

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John Eagle Honda 4

This service department is excellent with timeliness and expert work I think because the auto repair market is competitive. They worked on my car several times and am pleased very much each time with body work and regular maintenance. Also, friendly atmosphere and concern for the customer I have found here more than any other. Thanks.

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Contributor105 86c
02/23/2006

John Eagle Honda 5

Honda dealership offers new and pre-owned vehicles, plus service, parts, financing and more.

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John Eagle Honda 5

Variety of cars. A little pricey but for Honda cars it is normal. Could not find advertised cars on the lot but maybe they were in the back....

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4.48
average based on 25 ratings