Wizard Of Odz-Lamp Hospital

Wizard Of Odz-Lamp Hospital
1643 E Bell Rd
Phoenix ,  AZ   85022
United States
Phone: (602) 788-1000
Item added by Automatt. Added on 06/10/2010
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3 Reviews

WminPhoeni
02/08/2010

Wizard Of Odz-Lamp Hospital 1

Wizard of Odz came recommended to us by Lamps Plus. We took two hand blown lamp shades to be wired. The owner, Steve Brown, assured us "he would take care of us". We agreed upon what was to be done and came back a week later to pick up our lamps. When we got home we found that Steve Brown really took "care" of us. Wizard of Odz charged us for 5 feet of electrical cord when we specified only 3 feet. The fixtures they put on our lamp shades were used and painted over and very poorly at that. The ceiling fixtures were also used and spray painted over, also the marks from screws were still evident on these fixtures. They charged us $ 29.50 an hour for labor when he, Brown, told us both labor would only be $15.00 an hour. We saw no sign in the store stating the labor charge. We are now trying to get our $130.37 refunded. I can not emphasize strongly enough that Steve Brown and the Wizard of Odz are the most dishonest merchants that we have ever dealt with. Be advised to stay away from these thieves.

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Reader331
12/21/2009

Wizard Of Odz-Lamp Hospital 5

The Wizard of Odz knows lamps and can restore some of the rarest and hard to find lamps with equally hard to find parts. There simply are no lamp stores like this anymore. Sure - 30 years ago you could still find a few, but now they are all but gone. This shop is one of the last good lamp repair shops. I hope they stick around for many more years! If you have a lamp actually worth some money - this is the place to take it to! Great workmanship!

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hblyth1
02/17/2009

Wizard Of Odz-Lamp Hospital 1

I was referred to this joint. They seemed to be nice people upon my entrance into their store. But here's my issue with them. They don't verbally advise you that they have a MINIMUM LABOR CHARGE OF $29.50 per friggin hour! I go pick up a part they ordered for me. All they needed to do was screw FOUR damn screws in this little black box and I get charged for the box which was only $16, which was fine, but $29.50 for less than a minute of their time. I don't know how they stay in business. The front desk gal pointed to a sign that stated this minimum labor rate of theirs, but it's not like you visibly see it displayed with all the chandliers and lighting junk hanging from their shop.....which by the way looks and smells more like a thrift store. I give this store a big fat F-!!! BEWARE!!!!

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2.33
average based on 3 ratings