Atech Plumbing

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Reviews 2

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    atech8ff

    Wed Nov 26 2008

    Beware of (it098y)....Well... how do I reply to this? We were called out to the customers’ home on a Sunday for a plumbing issue and they needed help. We arrived in a timely manner. We diagnosed the problem and presented them with the solution and price up front. In fact, the customer initialed once by the choice given to them on our findings sheet and signed again on the invoice with the cost of the work clearly stated beside the signature line. After the repair was made the customer signed again accepting the work performed. The customer was also given the choice to save 15% the day of the service and future services, if they signed up to become a Service Partner. That option was declined by the customer. It sounds like the customer had buyer’s remorse after the problem was solved. A simple no thank you would have been ok and we would have gathered our things and thanked them for the opportunity. Instead, they had us complete the work, pay us and then give us a bad rating. I would ha... Read more

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    lt098y

    Mon Sep 29 2008

    I will never use this company again! I had a water stop valve replaced and I was charged $382!!! Keep looking they aren't worth it! I was under the impression that the service cost as much as I was charged, however, I was sadly mistaken. After complaining through the website, I was told I had to pay for the profit and operating expenses of the company! I later realized I could have gotten a better deal elsewhere. I later called 4 other 24/7 plumbing companies and I could have paid at the MOST $200 less than I was charged. Please keep looking, don't settle for Atech. They make sure you pay for each and every expense they incur. You can get the exact same service for fair market value. Don't call this company!!! Call at your own risk, make sure you receive quotes from other companies as well! Exact words from the owner: I'm responding to your email expressing dismay about our prices. Yes, we do charge more than many other companies in the area...I make no apologies for our pricin... Read more

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