Lyndhurst Luggage-Shoe Repair

Cool shop, I got my Birkenstocks rebilt here cheep. And they came back like new. The owner also fixed my Jeep top for me. I think these guy...

I have moved to the Cleveland area from NY City and this place does better work than any shop in Manhattan. They are capable of altering sho...

I heard that This is the place that does Nordstrom and Saks work. Now I know why. I Had my shoes repaired here after two shops said they co...

I bought boots at Aldo. The sales lady assured me they can be taken in because the boots were too big in the calf. She recommended Lyndhurst Luggage and Shoe Repair. When I dropped them off they said it would take a week. I called them a week later. The lady couldn?t find my boots. When she did she told me they weren?t done. My mom picked them up later the next day and while she was standing in line a lady in front of her was complaining about them messing her boots up. Well guess what, they messed mine up too. The leather was wrinkled and stretched and looked horrible. She made the owner try to fix them while she waited there. When I came home, I went to try them on. The right boot zipped up but hardly and was really tight. The left boot I couldn?t even zip half way up, it was way too small. I took them back the next day to have them fixed. I picked them up couple days later and when the lady brought the box out it was trashed. It looked like someone sat on it and was throwing it a... Read more

I took my Marc Jacobs bag there to be cleaned . The purse was in good condition, it just had a couple of pen marks on it. I was told that it would take a week, it took three weeks! I already had some suspicion that something went wrong, but every time I called they just reassured me that they just had alot of orders. I finnaly came to pick it up exactly 3 weeks later, and was shocked by the site of my bag. It looked horrible, it was wrinkled, completly faded, and shrunk...it was completly ruined. Obviously I was very upset about the whole situation, so I refused to take the purse, and pay $40.00 for the repairs. I was told the owner was not in at that time, so I waited until the next day for his phone call. Jim (owner/Full-time A-HOLE) called me on friday to inform me that he was basically not willing to do anything about this matter, like give me my money to replace the purse that he personally ruined. I'm just enraged by this whole situation, so I went ahead and filed a small claims... Read more

Poor service, rude management - completely ruined my shoes and did nothing to rectify the situation. I was basically told by the owner that he did not do anything wrong and he did not owe me anything. Save your money and go elsewhere!

THIS HAS GOT TO BE WHERE ANGLES WORK, MIRICALS ARE DONE HERE.. IVE MOVED FROM CLEVELAND, AND I STILL SEND MY SHOES AND LUGGAGE HERE YOU GUYS ARE THE BEST