Midwest Express Airlines

Terrible penalties. I booked a round trip flight and decided I didn't need the outgoing flight. I called to let them know that I would only need the flight home and not the outgoing flight. I didn't want my money back or anything I just wanted the flight home, and they said if I didn't board the outgoing flight my flight home would be canceled. They said I would have to turn it into a one way flight wich would cost $175.00 more. This doesn't make any since I am trying to get a flight back one way when I paid for round trip and they want me to pay more. Oh and I'm not changing any dates either. After dealing with them Southwest is the best airline by far.

I would like to describe my experience on Midwest Express on 6/6/08. I traveled with my wife to Las Vegas on flight 815. At about 6:30 am, I check the flight status and found the flight that was scheduled to depart at 9:30 a.m. was delayed until 3:45. I called to see what I was suppose to do and after being on hold for 10 minutes a representative answered and confirmed that the flight was delayed and since it was such a long delay, she would put me back on hold and find out what was causing the delay. When she returned, she said she had called the airport and the delay was due a mechanical problem with the plane. She suggested I call back in a while to make sure the flight doesnt get re-scheduled to leave earlier. When I called back at 8:30 the representative said they were waiting for a part to fix the plane. She told me that the flight was still scheduled to depart at 3:45, but she said she couldnt tell me for sure when the flight would depart and I was expected to be at t... Read more

Since 911 all air travel has gone down hill. Midwest has slipped the most and lost almost all of the extraordinary qualities it had prior to that event. Now, it is only somewhat better than the average airline and I still prefer it. It used to be so nice. (sigh*)

I flew on Midwest from Kansas City to New York City, in August....flights were significantly delayed each way. My wife & I flew KC-Milwaukee-Cleveland....my seat was also assigned to someone else but they got that straightened out on the plane; but the return Cleveland to Milwaukee was cancelled, and rerouted thru Continental. No apologies from Midwest at all and it was handled kind of sloppily, as far as getting our tickets for Continental, etc. People have generally been pretty polite, and the free cookies are nice, as well as the wider than average seats. Still a lot of "kinks" for this airline to work out, though, I'm not sure if we'd fly with them again or not.

We flew Midwest Connect airline for the first time and it was the worst experience I have ever endured with an airline. The cabin was extremely cold. Passengers were complaining about the cold and the flight attendant explained that "It was cold outside." We were crusing at 30,000 feet of course it was cold outside. The flight left Milwaukee about 2 1/2 hours late and when we arrived in Nashville we were told that they "forgot to put the luggage on the plane." Everyone that I saw was very civil to the people taking the "Delayed Baggage Reports" and we were told that the luggage would be delivered by 11:00 AM the next morning. Needless to say, it is mid afternoon and there is still no luggage. When I called Midwest to ask about the luggage I also asked about reimbursement for the misc. toiletry items my wife and I had to spend because items that we did not have duplicates at home we needed to buy and were told that they do not reimburse you for anything if it is your home town. ... Read more

Amazing airline, great seats, it felt like business class, nice food, flight was on time, no problems at all, never heard of them before, but from now i'll make it a point to travel more often with them.

Midwest airlines is the best airline I have ever flown! I don't think that America, Southwest, Northwest, ATW, etc. give you fresh, warm cookies. It is the best airline I've flown in my life!!!!!

A good airline... Flown them many times from KC-DC, SFO-KC, KC-Milwaukee... I love the all business class seating and the service is good...plus they give you a warm homemade(?) chocolate chip cookie on almost every flight.

SIGNATURE flights get 2x2 wide leather seating in coach. SAVER flights get the usual 2x3 seating on MD-80s. Their Milwaukee and Kansas City hubs are very user-friendly and employees are friendly. Midwest offers buy-on-board food and baked chocolate chip cookies on some longer flights.

I've never flown Midwest Airlines until April of '04. I was impressed and shocked with the service. I never expected the airline to be as great as I've heard. Infact, until recently I never was aware that the airline served full meals on real china and so forth. Sadly, I never experienced that, but what I did experience was excellent. Infact, I even applied for a job right after I flew it, and now I work in Reservations at Headquarters in Milwaukee. I must say, everyone adores their job, I've never seen so many people happy with their career. The environment is exciting. Believe me, everyone misses the meals, as from what I notice, but there is a rumor about bringing some portions back to atleast the Signature Service. Rumors :) but we can only hope. The BEST Care in the Air.

Roomiest seats of any airline in coach

My wife and I were very happy with our first experience on Midwest Express. There really is more leg room and the seats are wider. The food was good and the cookies were great. We plan to fly Midwest Express in the future.

It doesn't get any better than this!!! Best service I've ever seen in an airline - & real china with real food?... unheard of! Limited routing so always look for Midwest availablity when you fly - you will thank me!!!