Dial One Broussard Appliance

Broussard Appliance Service came out to fix my dryer and it needed a new belt. The first service man did not have a belt so I needed to reschedule another day for them to come out with a belt. Three days later another repair man came out and did not have the correct belt so I needed to schedule another day for them come out with the correct belt. In the meantime I got the belt from a local appliance part store and replaced it myself. The part was $15.00 and Broussard's was going to charge me $198.00 plus the $90.00 "diagnostic fee". I will not use Broussard Appliance repair again.

I had them out to repair my gas oven. The tech told me it was the ignitor, which sounded correct because I had that go out on an oven previously. Then he showed me the book price (almost $300.) I was shocked. I ordered the part for $25 from the internet and had a friend install it. I still had to pay Dial One's $90 service charge.

I absolutely love Dial One! From the receptionist to the nice guy that came out to the house to the boss- everyone's on point! I've had to call them to fix my refrigerater, washer, and dryer. I've never had any problems any of the three times. They always came out very soon after I called, within a couple of days. They're also very reasonable on their prices. I priced about 5 different companies, and Dial One is way lower than the other competitors! I'll never call anyone else to fix my appliances again:) I highly recommend them!

I hired Dial One to fix my oven. When the service man showed up he said that it was an electrical problem (without inspecting the oven), and recommended an electrician. The electrician came one week later claiming that it was not an electrical problem; he dissected the oven and pointed to the mechanical problem. When Dial One returned, another Dial One repairman ordered the part that the electrician pointed out was the problem. Two weeks later the part arrived and two Dial One men were at my house for 4 hours trying to install the thing. Then they told me that there was another part that they needed to order. Two weeks later that part came in. I have been without an oven for two months, thanks to this company. The repair men are nice, but many are not very well-trained. I would NOT recommend this service if you want your appliance repaired in a reasonable amount of time by competent people.