Hut Shop Llc

Hut Shop Llc
2793 Appling Center Cv
Memphis ,  TN   38133
United States
Phone: (901) 377-7797
Item added by Automatt. Added on 05/21/2010
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2 Reviews

jwhitej
07/02/2010

Hut Shop Llc 1

I ordered a 10X10 canopy and it was missing many of the nuts that hold it together so when we tried to assemble the pop up canopy it binded the struts and bent 8 of them. We needed it for a jewelery show and still need it. I was told to go to there web and get the part numbers that needed replacing. I did that but I can not get a response from the company. They do not answer there phones, they say leave a message and we will call you. For 3 days now I have left messages. I also e-mailed them and faxed them. I am really desperate to get this resolved.I wish there was some way to get somebody to talk to. I plan on calling my credit card and disputed paying the bill.

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czarina191
12/17/2009

Hut Shop Llc 1

I ORDERED FROM HUTSHOPS THROUGH AMAZON. THEY HAVE THE TOYS THAT I NEEDED FOR MY DAUGHTER AND NEPHEW FOR CHRISTMAS. TRUSTING THIS COMPANY, I HAVE PURCHASED 4 ITEMS FROM THEM. THEY DID DELIVER WITHIN THE TIME FRAME PROMISED BUT THE ITEMS WAS IN 4 SEPARATE BOXES (I WONDER IF THIS IS CHEAPER FOR THEM RATHER THAN PUTTING ALL 4 ITEMS IN THE SAME BOX). 3 ITEMS CAME WITHIN THE 3-DAYS PROMISED AND 1 IS STILL IN TRANSIT - WHICH SUCKS BECAUSE ITS ALMOST CHRISTMAS AND I AM HOPING TO GET ALL THE CORRECT ORDERED ITEMS ON TIME BEFORE CHRISTMAS EVE! THEY SENT ME 2 OF THE SAME ITEM WHICH CAN ONLY MEAN THAT I AM MISSING 1 ITEM. I WISH THEY GET THEIR SHIT TOGETHER ESPECIALLY THIS TIME OF THE YEAR WHEN PARENTS TRY TO GET THE GIFTS FOR THEIR KIDS ON TIME. ANOTHER THING, THEY DO NOT HAVE A LIVE CUSTOMER SERVICE THAT CAN HELP YOU RESOLVE ANY SERVICE ISSUES. ALL THEY HAVE IS AN EMAIL WHICH SAYS "WILL GET BACK WITH YOU IN 4 BUSINESS DAYS". ALL IN ALL - PLEASE SAVE YOURSELF SOME EFFORT, TIME AND MONEY AND DO NOT USE THEM!

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Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 1 Disagree

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