Steam It

Approval Rate: 97%

97%Approval ratio

Reviews 50

Sort by:
  • by

    gingerrich

    Sun Oct 25 2009

    I've been using Steam It for a year now. This is the first time that I've written a review. But I felt it was long overdue. I've always gotten excellent service from Steam It. They've probably cleaned everything in my home from my tile, carpet, air ducts, area rugs and dryer vents. I've always felt, that Steam It has gone above and beyond when servicing my home. I plan to continue to use them for years to come

  • by

    stanrog1

    Sun Oct 25 2009

    When using a company for the first time. I always like to put them to the test. Especially if I plan to use them for a while. So when Steam It came out to clean my carpet. I was a complete a-hole to them. I wanted to see how long it would take for them to throw up their arms in defeat. It usually only takes about 30 minutes for most carpet cleaners to give up. But Steam It surprisingly never gave up. The owner even continued to contact me until he knew I was completely happy. Now in a world where good customer service is hard to come by. I would have to say Steam It is a cut above the rest. I plan to continue to use Steam It in the future. But I promise to be much nicer.

  • by

    anuanu1

    Thu Oct 15 2009

    Not sure how this steam it has all 5 star rating. Not that professional service. After they cleaned the carpet, I still found the carpet dirty. Forgot to fix up the dryer vent. Luckily we checked that and asked him to fix it. They ran out of gas inbetween the cleaning and he had to go fill the gas in the van. Would not recommend to anyone.

  • by

    patworthin

    Sun Sep 27 2009

    My husband and I were looking to replace our tile recently. We had some neighbors invite us over for dinner and their tile looked brand new. After asked who they used to replace their tile. I was told that they didn't replace their tile. They had Steam It come out to clean and colorseal their floor. I really couldn't believe that it wasn't brand new tile and grout. So we decide to call Steam It and have our floor colorsealed. Amazing is the only words that come to mind when I talk about my tile now. I now have brand new looking tile and grout for a fraction of the cost.

  • by

    nataliegue

    Sun Sep 27 2009

    With all this flu and swine flu going around. I've been feeling the need to santize my home. That's when I saw this Steam It ad that said their cleanings get rid of 99.9% of all germs and bacteria. So I thought I'd give them a try. I had them santize my air ducts and carpet. There's no really way for me to tell if 99.9% of all my germs and bacteria were gone. But I can tell you that my house has never felt or looked cleaner. And I can tell a huge difference in our air quality too. The techs were like machines! Efficient and fast! I finely feel a little less stressed about the germ thing. At least in my home. Sure wish I could afford to have Steam It clean my house once a week!! Thanks Steam It!

  • by

    garybravo1

    Sun Sep 20 2009

    I have 2 dogs that live inside and shed like crazy. I really didn't think that Steam It was going to be able to get all that hair out of my carpet. But man when they were done. The carpet looked great!! I layed on the carpet later with a black shirt. Just to see. No hair! Great job guys!

  • by

    cwatson567

    Sun Sep 20 2009

    When getting ready to put our house on the market, our realtor told us that we needed to replace our carpet and tile. It was what we would have to do if we wanted our house to sell. Not willing to except that, we decided to call Steam It to see if we could salvage our carpet and tile. They came in, colorsealed our tile and grout. Cleaned our carpet. And when they were done....Wow!! We were amazed!! It looked as if we replaced our carpet and tile. Our realtor even thought we had replaced everything. Thank you Steam It! You really saved us a ton of money!

  • by

    cstonewell

    Mon Sep 14 2009

    Steam It did an amazing job on my carpet! They got stains up that I never thought would come up. Graet job guys!!

  • by

    agreenleaf

    Mon Sep 14 2009

    Colorsealing has to be the coolest thing ever!! I had Steam It colorseal my grout recently. And now...people come in my home and say "Wow! Your tile looks incredible!" Thanks Steam It!

  • by

    richmitchp

    Wed Sep 09 2009

    The air duct cleaning job that Steam It did at m house was great! A very through cleaning at a great price. Definitely makes a difference on our air quality in our house.

  • by

    heatherk38

    Wed Sep 09 2009

    Being a single woman in this day and age you have to be careful who you let in your home. Especially when it comes to people doing work in your home. So when I called Steam It to come out an clean my carpet. I didn't know what to expect. But Steam It's technicians were clean-cut, professional, courteous, and made me feel very comfortable to have them in my home. And they also did a great job on my carpet. I plan to continue to use Steam It from here on out.

  • by

    callmety1

    Sat Aug 29 2009

    I just bought a house, and Steam It was one of the first groups that I had come out. If you saw the way the previous owner lived, you'd have probably done the same thing though... Anyway: I got all of the carpet steam cleaned, got the furnace cleaned out and then covered (blown insulation in the attic was being sucked in like mad), and got all of the tile stained and sealed. Honestly, I expected to spend somewhere around $300-$400 for their services and ended up spending more like $750. They weren't shady or anything -- this was my decision. Sealing the grout is pretty inexpensive and good if there are no notable stains, but our kitchen grout in particular looked just awful. That's when I bit the bullet and just said stain and seal all tile in the house for consistency's sake. Expensive, but I believe it will be worth it. They mentioned coming out every year to renew the seal or something like that. I just want to say thank you for the professionalism and excellent work in the... Read more

  • by

    kathleent1

    Mon Aug 24 2009

    I recently just moved into a new neighborhood. After asking a couple of the neighbors who then use for carpet cleaning. They all said Steam It! I wasn't sure about my neighbors at first but after they recommended Steam It. I think I'm going to like my neighbors!

  • by

    cruzforme1

    Mon Aug 24 2009

    My family and I have really bad allergies. And I have used several different air duct companies but we still don't ever seem to feel relief. So when I saw that Steam It was having a great deal on air duct cleaning. I figured...why not. Wow!!! What a difference!! Steam It's techs came in and took their time and did a very detailed job. And for the first time in a long time, my family and I can really tell the difference. Never thought that a carpet and tile cleaner could do a better job at air ducts then a company that specializes in them.

  • by

    vsicilian1

    Sun Aug 16 2009

    Thank you Steam It for doing a fanastic job on my tile and grout! It's never looked better!

  • by

    emilyshowe

    Sun Aug 16 2009

    I've had 3 neighbors use Steam It and all recommended them. I can see why now! I was 9 months pregnant at the time and I had a lot of special instructions. Steam It's techs not only completed all my special instructions but they never complained once about doing them! They were very professional and courteous. Awesome job!

  • by

    ashley8504

    Thu Aug 06 2009

    After seeing Steam It on KVUE and checking out their website. I decided to give Steam It a call. They had a ton of positive comments so I was curious to see if they lived up to all the hip. I was completely impressed. They were professional, on-time and hardworking. They even called me ahead of time to let me know they were on the way. They definitely are living up to the hip!!

  • by

    123janedoe

    Thu Aug 06 2009

    The only thing smooth about moving was Steam It! I was suppose to have movers come and move me on a Thursday and they never showed. Steam It was suppose to come out after the movers left. So to make a long story short. The movers rescheduled with me 3 times!!! And in return I had to reschedule with Steam It 3 times!! In the end Steam It ended up coming out on a Sunday after I had called them at the last minute to reschedule yet again. And they didn't even charge me extra for all the last minute changes or confusion! And not only that but they did a fantasic job on the carpet and they were on-time! Unlike my movers! You get my 2 thumbs up Steam It!!

  • by

    freddym123

    Tue Jul 28 2009

    In this economy everyone is looking for the best deal. But sometimes the best deal doesn't always give you the best return. But in Steam It's case...they not only give you the best deal but their quality of work is excellent!! I recently had my air duct done by them and I was completely satisfied! Not only with the work but I felt like I got a great deal! Thank you!

  • by

    wrightd234

    Tue Jul 28 2009

    I wanted to take a minute to let Steam It know how happy I am with the job your company did on my ceramic tile floor. The employees were very thorough and professional and did an excellent job with the cleaning and grout work. It's been several weeks and the new sealed grout they installed is wonderful...still has not shown a bit of dirt. I can't tell you how much it has helped my stress level not to have to worry about dirty tile grout! Thank you again for the great job and excellent service.

  • by

    tmason5678

    Tue Jul 28 2009

    I had Steam It clean our tile and grout awhile back ago. They did a great job! I would have had them seal it to but I decided to do it myself. Just so that I could save a couple bucks. But a couple of months after I sealed it the grout looked dirty again. So I called Steam it back and they informed me that I used a seal that sits on the top of the grout and that the seal was eventually wearing away. That's why my grout was starting to get dirty again. But Steam it uses a seal that imbeds itself into the grout. So you grout stays cleaner longer. I believe I have learned my lesson.Only let Steam it seal your floor!

  • by

    walthousew

    Sun Jul 12 2009

    Great customer service!! Informative people on the phone. Great technicians that are fast, efficient and courteous. Definitely a company that I plan to use again!

  • by

    lheart1

    Sun Jul 12 2009

    I'm a local realtor. Steam It has done several homes for me. Some that were last minute cleanings. But Steam It has always some through for me. They've made my job a lot easier! Thank you Steam It!

  • by

    pteen1

    Tue Jun 30 2009

    Wow! Probably the first carpet cleaning company that I've used that had professional looking & polite techs. I felt very comfortable with the Steam It techs in my home. And their work was outstanding! Thank you Steam It!

  • by

    sbriar1

    Tue Jun 30 2009

    On-time, efficient and professional! You don't see these kind f qualities in very many businesses these days. Steam It really does care about their customers.

  • by

    amandafull

    Sun Jun 21 2009

    Fast, affordable, great customer service and fantastic work!! Steam it is the only carpet cleaning I will ever use!

  • by

    chadpowell

    Sun Jun 21 2009

    They guarantee their price! The price they give you on the phone is the actual price that they give you in home! Most carpet cleaners spring extra cost on you at the last minute but not Steam it.

  • by

    ctrust1

    Thu Jun 18 2009

    A neighbor of mine referred me to Steam it after they had their floor colorsealed. She couldn't say enough about them. And come to find out they are as good as she said. I will definitely be a repeat customer of Steam it's.

  • by

    mrourke1

    Thu Jun 18 2009

    I called Steam It recently to get some pricing and carpet cleaning information. It was nice to speak to someone that was knowledgeable and professional on the phone. They really know their stuff. In turn had them come out and clean my carpet. And I was extremely pleased with the outcome. Thank you Steam It.

  • by

    anthonyrya

    Sun Jun 07 2009

    Most of the time carpet cleaning techs aren't that dependable or professional. I've had some carpet cleaners come to my house that were rude and disrespectful. So I was very surprised with Steam it's techs. They were professional, polite and customer oriented. And they did a great job on my carpet. So good customer service, professional and great quality of work. Can't bet that!!

  • by

    sallybarba

    Sun May 31 2009

    I had to let everyone know how absolutely delighted I am with my entire "customer experience" with Steam It. Their workers were professional, courteous, and very good at their job. And the results? Remarkable!!! I had no idea my floor could look so good, like new! I am so pleased I am going to tell everyone I know. Last night I brought 3 different neighbors over to look, because you just have to see it to believe it. I'm going to post your information on our community forum. Thank you Steam It!

  • by

    tonimason1

    Sun May 31 2009

    I recently called Steam It to come out and colorseal my tile & grout. My tile & grout weren't looking bad by any means. I just wanted to change the color of the grout. I thought the color change would bring out the colors in my tile. I had heard that Steam it did a great colorseal job. I honestly wasn't sure what to expect. Good service is hard to come by these days. But the tech was extremely professional. Offering me several different colors to choose from. Then once he got to work, he was like a machine!! Quick and efficient! And then the finished product.....Amazing!! I couldn't be happier!

  • by

    bcullen123

    Thu May 21 2009

    I have been using the same carpet cleaning company for the past 5 years. But with the hard ecomonic times that we are going through. I had to think about price and my current carpet clean was really expensive. I have always tried to obey by the saying you get what you pay for. But I may have to rethink that saying now. I was all about the price before but forget the price! Look at how great my carpet looks!! Steam it was not only cheaper then my current carpet cleaning but they did a much better job too!! My carpet has never looked this good! All I can say is WOW!!

  • by

    sarahmiche

    Sun May 10 2009

    I had Steam It come out an clean our air ducts the other day. My husband said that they not only cleaned the air ducts. But they also cleaned the blower motor, disinfected and sanitized it. Wow! What a great value!!

  • by

    sallybette

    Sun May 10 2009

    Boy! I thought Steam it was kidding when they said "Brand new looking grout or it's free!" But they really do live by their word! I was amazed how great my grout looked after they were done! I have 2 dogs and they have a lot of accidents on my tile. But now it looks like I put in a brand new floor! Thank you Steam it!!

  • by

    jeankk1

    Sun May 03 2009

    With all this flu talk lately it got my husband and I to thinking. Maybe we should have all our carpet, tile and air ducts cleaned and sanitized. I didn't think that sanitizing everything was something that most carpet and tile companies offered. At least not without a hefty price tag. But when I called Steam It they said that they could do it at no additional charge. Wow!! It's nice to have that "Oh so clean" feeling in your home without the big price tag.

  • by

    leachang1

    Sun May 03 2009

    Had Steam It come out to do my carpet and upholstery. The tech was great and did an awesome job! Thanks Steam It.

  • by

    reedy2541

    Sun Apr 26 2009

    I've used a lot of different carpet cleaners in Austin. And every single one that I've used, has had some sort of hidden cost or fees. Like to remove a spot or something. But Steam It was different. When I scheduled the appointment with Steam It, they told me that everything was included. I really didn't believe them. I was expecting some hidden cost somewhere. But I was pleased when I got my invoice. It was exactly the cost they said on the phone it would be! And my carpet looked great!!! I couldn't believe it! An actual honest company!! Who knew!! If you're looking for a company that does great work for a low price? And no hidden fees? Then Steam It is the company for you!!

  • by

    diddypaul1

    Sun Apr 26 2009

    I have always been very wary of any company I have used to do anything in my home. Mainly because my wife is a stay at home mom and I can't always be there when I company enters our home. That leaves my wife to have to deal with them. My wife and I have been using Steam It for some time now. And I have to say that I love that comfort feeling that I have with Steam It. The techs are professional and courteous. I feel comfortable enough with Steam It, that I've had them enter my home when no one was home. I left them a key and they did what they needed to do. They left the key and invoice on the table then locked up for me. And not once did I feel uneasy about it. I love that comfort feeling!!!

  • by

    keenoqueen

    Mon Apr 20 2009

    I don't know how they do it!! I thought that my carpet was beyond hope! I really thought that I was going to have to replace it. But some how...Steam it got my carpet looking brand new! Thank you Steam it!!

  • by

    maonthego1

    Mon Apr 20 2009

    I've been using Steam It for a few years now. And I've have had several different techs come to my home. The first time I used Steam it, the tech was wonderful! Then the second...the same...wonderful! Then the third, and the fourth! I thought with the first tech, that I was just lucky to get a great tech. But come to find out..all their techs are great! Their hardworking, courteous and punctual! So I guess the real luck was in finding a great carpet cleaning company! STEAM IT!!

  • by

    mjhsoijhfi

    Mon Mar 02 2009

    I'm a hard person to impress. But I had to let you know what a great job your guys did on my carpet and tile. They were professional and courteous. And the quality of work was...WOW!! That's all I can say is WOW! Thank you for a great job!

  • by

    mariohinoj

    Mon Mar 02 2009

    I just wanted to commend one of your employees. He did our carpets this morning, and did a great job. Whatever you pay him, he deserves more. The last people that came and did our carpets (with a different company) acted like we were doing them a favor to have them out. Your employee was friendly and professional.

  • by

    vseger1

    Mon Mar 02 2009

    I would like to email you and thank you for the magic your employee did today. I have attached before and after pictures and am extremely pleased with his work. He is a professional that truly knows his trade, cares about his customers and his work and is very personable. He even remembered coming here several months ago. Thank you so much and please tell your employee thank you, again!

  • by

    alamomanag

    Sat Jan 10 2009

    We recently had STEAM IT clean one of our locations in Austin. We were pleased to discover that STEAM IT had a great price without compromising high quality.

  • by

    overholser

    Sat Jan 10 2009

    I had Steam it come out and clean my tile/grout. I have had other companies come out to my house before. But Steam it are great tile cleaners. These guys were fast, hardworking and very detailed. My tile looks great!!

  • by

    nugentj1

    Sat Jan 10 2009

    Steam it is now my new holiday lifesavers. We were about to go out of town that afternoon. When my son threw up all over his room. I called Steam It hoping and praying that they would be able to fit me in. Being it was the holidays I wasn't sure if they were going to be really busy or not. They were all booked up but told me that they would work it out somehow. And they did. Within just a little over an hour they had a tech at my door. Thank you Steam it!! You really are lifesavers.

  • by

    billphilli

    Mon Oct 20 2008

    My wife and I called Steam It to come out and color seal our tile and grout. Now I don't believe that great customer service and quality of work is easy to find in any company these days. So, I'm usually hard to please...but Wow!! Steam It was professional, courteous and the quality of work was amazing!! Our floors look brand new! My wife and I couldn't believe it! We will definitely use Steam It's services again in the future.

  • by

    wfeldmen1

    Mon Oct 20 2008

    I just recently had Steam It come out to clean my carpets. Now I have 4 boys so my carpet was in bad shape. There were stains that I was sure they could get out. But to my surprise Steam It got all the stains out. Great Job Steam It!!

  • by

    rynsmail1

    Mon Oct 20 2008

    I just had Steam It clean my carpets and I was completely amazed at the job they did and the customer service they provided! I've had my carpets cleaned by a few different companies before, but now I have found one that I can use time and again. The customer service was above and beyond anything I could have asked for. Thank you Steam It for the quality of work and professionalism of your employees.