Victoria's Secret

Added on 12/01/2003
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275 Reviews

emilyxoxo
08/09/2011

Victoria's Secret 5

I've noticed lately that a lot of teenage girls have taken to the PINK line at Victoria's Secret. I have to agree, that it is very cute and I love all of their stuff! Sometimes pricing can be an issue, though. Being a teenager, myself, it is very hard to make money, and the high pricing at VS makes it hard to buy stuff from there often. Overall, though, I love the store, and with the PINK Nation membership, you can score good deals. Starting August 10th, all members can get a free mini (2.5 fluid ounces) PINK With a Splash body mist with any purchase! You don't have a required limit of money to spend, and since some VS stores sell PINK lollipops for about a dollar, you can get one of those, and then a free spray that usually costs about $8! So, go sign up for PINK Nation ASAP! It'll save you lots of money in the end! I hope I helped all you girls out there! ;]

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Votes on this review: 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

GenghisTheHun
07/14/2011

Victoria's Secret 2

What secret does ol' Vicki have and when are we gonna find out about it?

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Victoria's Secret 2

I ordered a swimsuit from VS online. I usually wear a size medium top, but this top was not the same fit and was too big. So, I called customer service to ask about exchanging the item. Not only do you have to pay the shipping to return the item, but you have to pay shipping on the item they send back to you. Oh, and you cannot return or exchange Victoria's Secret swimsuits in Victoria's Secret stores, so if you want to return or exchange you HAVE to incur the expense of shipping. On top of all of this, the girl who was explaining these policies to me HUNG UP ME when I asked for clarification of the policy!!!!! I will never buy online from VS again and DO NOT recommend that anyone else buy online unless they are absolutely certain that the item will fit (or just enjoy throwing money down the drain on shipping costs). Terrible!!

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Votes on this review: 1 Helpful / 0 Funny / 2 Agree / 2 Disagree

disgruntledsho pper
06/20/2011

Victoria's Secret 1

I received the worst customer service I have ever witnessed at the Victoria's Secret inside the Flagstaff Mall. The manager, Christina was her name I believe, actually told my 3 year old to "shut up". Completely unprofessional and rude.

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Votes on this review: 4 Helpful / 3 Funny / 1 Agree / 2 Disagree

rosesette
06/16/2011

Victoria's Secret 1

This is for online purchase. TERRIBLE SERVICE!! Computer glitches and won't take the codes properly. Call their customer service and got transfer like 3 times before someone know what to do. Until then wasted my time and the items in my shopping cart disappear by the time I was able to get some help.
For previous Victoria Secret online purchase, the items were usually of mediocre or bad quality (cheap and flimsy material). Not to mentioned some of the items looks like they have been return like multiple times and does not look new. DO NOT SHOP ONLINE for Victoria Secret!!! You will regret it when you recieve the items!!

Shop in store instead, they usually have good customer service and though online sometimes will have more selection, check with different local store and find your selection! You will be glad you did (instead of suffer aggitation and stress and problematic reps!)

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Votes on this review: 2 Helpful / 0 Funny / 2 Agree / 2 Disagree

maryterry
06/02/2011

Victoria's Secret 2

Well... Can't complain about bras... Maybe i was lucky with them.
But all the clothing is terrible and cheap. Really CHEAP. Tees and tanks stretch and lose shape after the first time you wear them, HOLES appear immediately. Some things have discolorations. I have no words to describe the sizes... i'm not XS, no way. first time i odered S but it was like a bag on me. i odered XS next time and it's still baggy!! it fits the models just perfectly.but how???
the same thing about pants and jeans SIZES. they are way to big. i'm normally size 4. VS size 2 is a little big for me. the INSEAMS are all different for pants and jeans. 32" for jeans is longer than 32" for pants. and the main thing!!! they've got AWFUL CHEMICAL SMELL. i washed them 2 times and the smell won't go away. the quality is not bad though
so i'm not buying clothing there no more. it's just waste of money.

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Votes on this review: 2 Helpful / 1 Funny / 4 Agree / 0 Disagree

Schklee
05/23/2011

Victoria's Secret 4

I'm an avid shopper with Victoria's Secret so I have lots to say. I'm a VIP Angel Card holder & I make tons of purchases every year.

First & foremost, the clothes aren't the best quality from what I've experienced. I bought many different sweaters & they were all cheaply made. I bought a cotton cashmere blend for $58.00, washed it once & it has holes around the seam areas on the shoulders & in the sleeves. The leggings are kind of like a cheap spandex cotton, but cost 2-3X as much as they do in most of my local clothing stores. I never bought denim from the regular Victoria's Secret clothing, but i have from PINK - their line more dedicated to younger girls/teenagers/smaller sizes. They're super short, but seem to last. The PINK v-neck tee shirts that are 2/$26 are one of my favorite items. They're a nice soft, comfortable cotton & they come in dozens of colors. They're great to stack up on because they can be used for everyday wear or dressed up with a nice sweater & accessories. They have lots of sweat pants/hoodie sets too in PINK that i love. Now, I'm 5'9" & have a small waist so those two things put together equals an almost impossible time to find sweatpants or lounge wear that doesn't shrink up to my shins after i get it out of the dryer. The PINK Boyfriend style pants are a God send. They fit me perfect in the waist, length, & even have pockets that don't look bad! They're my absolute favorite, but at $39.50 a pair can get a bit much for lounge pants. They have other styles, with good descriptions on the site. The only things in the clothing that i would actually recommend are the PINK lounge wear & v neck shirts that i talked about above.

Now for the most important part - The bras. I've tried just about every bra they've come out with since 2006. Being a D cup, it seems like a constant search for a bra thats comfortable, supportive, and doesn't dig in or fall apart. I have a few select favorites, but it all really depends on what you're looking for & what fits your body best. That's why my BIGGEST advice when it comes to bras is have the girls size you in the store & try on every style in what you're looking for. If i would've just took the time to try on a few styles I would've saved soooo much money. Sometimes they look great but give you what i call "Madonna boob" where it looks like you have ice cream cones under your shirt. And some are fitted tighter than others too. Please do yourself the favor & take the time.

Now the undies. The different styles vary in sizing. That's basically a guessing game because it's just gross to try on underwear even if they would allow it. Same when it comes to bras though, depends what you're looking for. But look for the deals, like 3/$30 or wait for the sales.

All in all i use Victoria's Secret for the PINK loungewear & my favorite bras & undies. They have some good perfumes & lotions as well, & run alot of good deals. Just please do yourself the favor & try things on!!!! I can't stress that enough.

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Votes on this review: 0 Helpful / 0 Funny / 2 Agree / 1 Disagree

Pauline74
05/13/2011

Victoria's Secret 1

I've bought no name bras for $15.00 that lasted longer than VS's bras. I hand wash them and after 3 washes the wire still pops out!! Never again. Not worth the money

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kdnapolitan
04/23/2011

Victoria's Secret 3

I love the choices VS has to offer but I hate how fast everything goes. If its not available any more why not take it off the site completely. Its discouraging to find something you like and then its not available to purchase.

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Votes on this review: 1 Helpful / 0 Funny / 8 Agree / 0 Disagree

cosmopolitangi rl
04/16/2011

Victoria's Secret 5

Victoria's Secret is my favorite! I just can't help but love this stuff. I did not experience problems that people write about. I ordered swimming suit online and it is comfortable and beautiful. The most important for me is that boobs don't fall out. I love their bras and panties too. However, one particular style is not comfortable: cheekies. These panties have stitches right on the middle and it hurts my...you know. So I wear liner with them but I will not buy cheekies anymore.
In general, VS is great. One tip to ladies: buy stuff on sale. I almost always buy discounted stuff or use coupons. And I don't think VS is that expensive: girls, we need high quality cotton for our panties and high quality bra that won't hurt our boobs.
Honestly, I am very surprised to see so many negative comments! Most ladies, I know in person, love VS!

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Votes on this review: 0 Helpful / 0 Funny / 5 Agree / 0 Disagree

junkmailjenjen
04/15/2011

Victoria's Secret 3

I go to youtube and watch "morganversusvs" reviews. Type in "Victoria's Secret Beach Dress Review" and a few of hers pop up and you can go from there.

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Votes on this review: 2 Helpful / 0 Funny / 0 Agree / 0 Disagree

magnoliasugar2 7
04/02/2011

Victoria's Secret 2

I try to avoid shopping with them ever since they started to charge outrageous shipping fees, like $20 for one order of clothes. I still like the bras and the shapewear, so I waited until their sale that's like $15 off $100. But again the $15 isn't even a real discount because you are paying so much for the shipping.

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Votes on this review: 2 Helpful / 0 Funny / 3 Agree / 1 Disagree

kitten78
03/26/2011

Victoria's Secret 5

There must be some alternate Victoria Secret Store in the seventh circle of hell that you are all shopping at because I have been a VS customer for over 10 years and have NEVER had an issue. On the few times that I have returned an item, I have recieved a prompt refund. The customer service reps have always been professional, and courteous. I live in canada, and my shipments come quickly. I love my VS bras and underwear and have never experienced any wires popping out or underwear falling apart. I'm a curvy girl too, so if the stuff was low quality, it would never last....

What in the hell are all you gals doing with your undergarments?! Riding bulls and mud wrestling?! Seriously, I can't believe the reviews on here because I order from VS ALOT, and I have never encountered such underwear, bra or clothing drama. I have ordered almost every item (except the perfume...I am not ordering what I can't smell, and make up....I don't buy make up that I can't test), and have never had so much as a hint of my clothes/lingerie falling apart or self-destructing. I have never found better bras anywhere...these bras hold up and fit exceptionally well. I also take care of my bras....I don't put them in the dryer and I lay them flat to dry.....that's just common sense. The underwear doesn't ride up your ass or fray....but honestly....underwear isn't meant to last years (gross), and you shouldn't expect it to. It gets more wear than anything else you own.

The clothes I have gotten from VS hold out very well, and all the jackets I've ordered have been great quality. I work in a professional setting so I have to be dressed really well all the time, and many of my clothes come from VS, as do the clothes that most of the women wear in my office. I shop online for almost all of my clothes, and I have never had an issue with any place that I have ordered from. VS is the store that I order from the most, and I think that the record speaks for itself: 10 years....no fuck ups....no drama....no mistakes....fast refunds.....no problems. I love Victoria Secret.

My advice to anyone who is wondering if they should order from VS is this: order something and see what your experience is. Order something that's hard to fuck up...like underwear and pajama's....if you don't like the quality or the service....then never order from them again. If you like your experience, then branch out a little bit and try ordering something else that you think is cute. Pay attention to the sizing...its bang on. Everyone should know their correct size, and not guess-timate. When you wash it...READ...THE...DAMN...TAG....which is just more common sense. If you want your clothes to last, you have to wash them properly and take care of them.

Just make sure that you order from the same VS as me, and not the alternate universe crazy demonspawn VS that the rest of these gals seem to have somehow found.

Best of luck!

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Votes on this review: 7 Helpful / 3 Funny / 7 Agree / 4 Disagree

CarrollCountyK id
03/22/2011

Victoria's Secret 3

There was a gal named Victoria in one of the old knocking shops in Manchester. She didn't have that many secrets.

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Votes on this review: 5 Helpful / 17 Funny / 0 Agree / 0 Disagree

mareedatl
03/22/2011

Victoria's Secret 1

Victoria's secret underwear are overrated. I'd pay $40 for a bra if the straps didn't fall down with in a month's time and the fabric wasn't so flimsy. My friends and I are no longer impressed. We feel we might as well stick to other department store to purchase underwear. They are actually better.

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Votes on this review: 4 Helpful / 1 Funny / 7 Agree / 5 Disagree

Lora0000
03/16/2011

Victoria's Secret 5

Clothing Stores - http://brandclothesoutlet.com/?wm=10189&tr=8038 Service and quality are very good.

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Victoria's Secret 1

I worked for victoria's secret. Working for them was okay but the product is another story. The panties are terrible quality and fall apart. The t-shirts are super thin and NOT worth the money. I had customers returns hundreds of bras every day. The wires pop out, the cups eventually fold down, they are way to expensive for the quality. The make up is FULL of Talc which is terrible for your skin. And some of the products that you put on your body were banned from coming into Canada because they had toxic materials in them. Don't waste your money. Let's be honest here ladies it doesn't matter how long the store says the bras/panties will last. We all know that in a few months time we will have to replace it because it gets worn out or because a new cute pattern comes out!

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Votes on this review: 5 Helpful / 0 Funny / 7 Agree / 3 Disagree

huimin
03/01/2011

Victoria's Secret 3

i was thinking of buying Victoria's Secret Pink Multi-way push up bra with lace. any1 bought this bra before? any reviews? or any recommodations on push up bra?

Thanks(:

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Spinnergurl
02/20/2011

Victoria's Secret 1

Awful Customer service!!!DO NOT BUY ANYTHING ONLINE!!!They sent me the wrong color swim suit bottoms then charged me for exchanging them without telling me. They also won't let you exchange anything you buy online in the store. I will never buy from them again and I tell everyone I know not to buy anything from them. Also when I called and talked to customer service they were very rude and argued with me instead of listening to what I was saying.

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laureng
02/19/2011

Victoria's Secret 1

terrible customer service would never shop here again!

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coaleigh83
02/16/2011

Victoria's Secret 1

This store sucks! Terrible customer sercive and the cheapest clothes EVER. Everything is the clothing line seems poorly made and WAY too big. The clothing looks nothing like the pictures. Oh and it doesn't even have victoria secret on the tag, it says Moda or something. Whatever the [email protected]#$ moda is? Last time I checked it wasn't called www.Moda.com. WORST clothing ever. Seriously do not bother with them. They deserve no stars. I would NEVER shop there again!

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jaceyckenny
02/15/2011

Victoria's Secret 2

so about the end of january i ordered a bathing suit online, its a new one paisley blue and pink and it looked SO good on the model. so i order it and put the city as the city thats really close to my small town. so i called the customer service and they said it would be sent back so they sent me another one same everything. i had to pay twice for the shipping and handling, and when it got here it looked like material from the dollar store or something. ew. and im a small girl 105 pounds 5'4 and the small was HUGE.so i have to pay AGAIN just to send them back, and again to order my new one and again for shipping and handling. if this one doesnt work out theres hell to pay.

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Votes on this review: 1 Helpful / 0 Funny / 2 Agree / 5 Disagree

rjkimpex
02/10/2011

Victoria's Secret 4

We deal and supply best quality of Yarns and cotton, polyester textured yarn,open end yarn, man made fiber yarns, acrylic yarns, dyed yarns, cotton gassed mercerized yarn, cotton blended yarn, core spun yarn, compact yarn, Modal Yarn.

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msslynne
02/10/2011

Victoria's Secret 4

Other than the cost on some items............I have always had a good experience with Victoria's Secrets. I did order some bras on-line once which I was not happy with. But recently I went bra shopping and went to 3 different stores which had horrible customer service, I could not find my size which is an average 34 B and was told 'why don't you go order on-line'? I was there because I wanted to TRY the bra on! I tried on probably 20 bras in differet styles at these stores, i wanted to cry, scream, just give up. Then I did decide to go into Victorias Secret- the gal there measured me, at a larger size than the other 3 told me, brought me a bra to start with and then worked around that fit, what I liked and did not like, and just made me feel nice and actually heard. She was excellent! I was soo relieved I hugged her before I left! The other stores had my self esteem in the gutter-I came out of Victorias Secret feeling very good about myself.

I just ordered pants and tops online last week, with a shipping coupon and amount coupon, saved about $55. I ordered Feb 5th, and recieved my things today Feb 10th. Everything is great-size, color, quality. I rarely order sexy stuff because I feel like an old woman at 47, when I do I end up giving it to one of my 5 daughters because they are 20 somethings-but the clothes I have ordered for years and still have, and continue to buy.

The only thing that is a must is to really read the description and view the enlarged photo when possible, this will give you higher success. I did read bad reviews here about on-line problems after placing my recent order-and was a bit nervous thinking it had changed-but it turns out that the great service I have always had remains just that-great service.

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Votes on this review: 2 Helpful / 0 Funny / 3 Agree / 0 Disagree

fromnorway
02/05/2011

Victoria's Secret 1

VS doesn't value international customers, at all.
Most of their offers and discounts are not valid for those living outside the US. I think it's unfair, to say the least.

I bought a pair of shoes and hoped to use a 20% discount offer code that I actually got in my email, but was told by a customer service that it's not valid for my location (Norway). I was quite disappointed. I didn't hope to get free shipping or discounted shipping, of course, but they could at least give me a discount on the purchase, like US customers got.

Will never buy from them again and would not recommend it to anyone. If you can, find another online store that respects customers from outside the US.

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Votes on this review: 2 Helpful / 1 Funny / 2 Agree / 4 Disagree

HeartBRKR
01/20/2011

Victoria's Secret 4

My VS shopping experience, both in-store and online, have been really great so far (and I hope it stays that way!). I visited U.S. some time last year, and fell in love with Victoria's Secret more than I love my bf *kidding*. I bought as many undergarments and lingerie as I could afford/shove in my luggage :)

My first in-store experience was FANTASTIC, I was provided assistance right away. One of the 'angels' measured me (I've never been measured before, so I was kinda shy LOL), sooo glad to know my correct bra size! The staff were really friendly, helpful and did not make a fuss when I requested an exchange on one of the items I bought the day before.

By the time I got back to Australia, I visited the VS website and I was so happy to find out that they also ship internationally, since we only have one VS store here which only sells cosmetics and fragrance as far as I know and it's inside the international terminal. So I ordered a FEW (your 'few' and my 'few' may be different LOL) more underwear from their website and a couple of days later I received a call from one of their reps to confirm my order, and changed my delivery address for me when I asked them to. I was a bit nervous though with my first online order as I had ALREADY placed my order before reading a lot of negative reviews on the net. But so far, after 4 big orders of beautiful, most comfortable bras I've ever bought (and about 2 or so weeks of waiting for each order), I am a very happy customer and I hope VS treats all their customers the same way (or maybe I've just been lucky so far!). I am only a bit unhappy with how much they charge for international shipping.

I will continue to be loyal to VS so long as they continue to provide the same high standard of customer service and speedy dispatch of orders. Love, love, love Victoria's Secret!

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Votes on this review: 1 Helpful / 1 Funny / 5 Agree / 2 Disagree

almahodzic15
01/02/2011

Victoria's Secret 1


Victoria secret STEALS money off you credit card if you order on line from them…. I have placed an order four months ago… they sent me the wrong items….. When I called no apology no surprise on that.. They said they had to charge me to sent the right items to me and once I return their items they will refund me back for sending the wrong items to me… so I did what they said.. When I got the second order it was the wrong order…….. So called they said they had no reference to me talking to any one over the wrong order… at that point I realize I will not ever get the items I ordered so I asked if I can send them their stuff and they can refund me my money…. Soo I sent everything back and instead of getting the money back I have gotten another charge on my card…. every time I called to see what is going on I was asked to leave my number someone will call me back.. Never got a call….. The last person I talk to said I just have to be patient and wait… it has been 7 days not im waiting for a calll…. 150 out of pocket… and no swim suits to show for it………….

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Votes on this review: 7 Helpful / 0 Funny / 3 Agree / 2 Disagree

irishgit
12/28/2010

Victoria's Secret 4

I've been known to buy gifts here.

Although I'm never quite sure whether the gift is to the recipient or to me....

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Votes on this review: 7 Helpful / 6 Funny / 10 Agree / 0 Disagree

lab113010
12/18/2010

Victoria's Secret 1

I use to be an employee at Victoria's Secret. The real secret is that the merchandise sucks. Its marked up way more than it is worth. The quality is horrible. Besides the fact that all their merchandise is poor quality, working there is just as bad. They do have their favorites but over all they treat their associates and managers like crap. They do not care about the people they hire much less the merchandise. At the end of the day its all about the money they make and how many stupid angles cards they fool people into getting. All my panties and bras fall apart. The fact that they let people try panties on is absolutely disgusting. They allow people to return worn merchandise. The fact that I had to touch these returns made me cringe. You could clearly see that the items had been worn. The worst part about it is that half of these returns go back out on the selling floor. The portray a certain type of image that women think they should follow. Its sad when a plus woman wants to look sexy and the biggest lingerie retailer cant provide a variety of sizes to the many different sizes and shapes of women. Granted what peoples opinions are of what size a woman should be to wear certain types of lingerie. I totally disagree. Not every woman has fake boobs or the perfect size to fit Victoria's Secret lingerie. You would think they would realize this.
I have made purchases online as well. They quality of the clothes I purchased was even bad. I bout a shirt that looked nothing like the one in the magazine. I washed it before I wanted to wear it and it fell apart at the seams. Some items are nice but you are always taking a risk when you order online and purchase in store. I had more bad experiences than good. I do not like shopping there anymore. Another reason to is because the associates will harass the hell out of you about an Angels Card. The managers do push this but it also pushes the customers to leave.

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Votes on this review: 8 Helpful / 2 Funny / 19 Agree / 8 Disagree

kay21
12/16/2010

Victoria's Secret 5

has ever bought coat from victoria secret site?? ive seen somthing i realy like but not sure about the quality...........

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ObjectiveGuy
12/15/2010

Victoria's Secret 4

I'm a 40 year old guy and I buy for my 28 year old wife (but most people think she is 24). She used to be a size 12 but has worked her way down to a 10 and is close to 8. You go girl!! LOL

Anyway my wife didnt like most VS bras and even XL panties / lingerie that I got her, in the past. Guys - you dont want to get your girl something that "Makes me look fat..." Just skip the cute/skimpy stuff unless you are a risk taker or unless your girl looks like the models because she will compare herself to them and you may be in trouble.....

Now I've had good luck with their sweaters and some other tops and shoes. Sometimes things look better in the pictures that they do in person but I've learned to read the descriptions more carefully. If an item looks like satin in the picture but the description says jersey fabric that you know it'll look like jersey when you get it.

Quality has been average and the prices are usually high but I have seen some exceptions. The beige top in this picture was available at VS for much less than a very similar top at BEBE. http://www.victoriassecret.com/ss/Satellite?Product ID=1265347817835&c=Page&cid=1265366717066&a; mp;pagename=vsdWrapper
It seems to be sold out now and that happens a lot. If you like something you better get it while you can.
This shot shows the Bebe blouse, for comparison. I bought it a few months ago for nearly $100
http://boblewisphoto.com/images/portfolio/products/ victoria_dsc0146.jpg

I've had no problems with customer service or the promo codes they send me in "spam" emails. I get annoyed every time i have to pay for return shipping. I REALLY like it when I can do returns at a local store like Macys and I wish VS would allow that, or at least dont charge return shipping. Maybe I'm spoiled by Zappo....

Currently my wifey is wearing size 10 VS Kiss jeans and she loves how they fit, although they are getting a little loose now and I am about to order some size 8 stuff. For reference she also lover her MICHAEL Michael Kors Sausalito Jeans and Levi's 545 (boot and skinny)

I found this review site by searching for reviews of VS leggings. Anyone want to share opinions on that?

Thanks, Bob

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Votes on this review: 1 Helpful / 2 Funny / 1 Agree / 7 Disagree

jaline
12/13/2010

Victoria's Secret 1

I bought a pair of boots from VS last month. The heels broke when I wore them on the VERY FIRST DAY.

The brand of that boots is Colin Stuart, $129.

I took the boots for repair, and the guy told me them had been repaired for several times, many holes in the heels already, which is hard to fix it if it is broken again.

I placed several order for my friends from VS. Never like the quality and product. Looks great in model only! Trashiest clothing ever!

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Votes on this review: 0 Helpful / 1 Funny / 9 Agree / 2 Disagree

nickistonb
12/11/2010

Victoria's Secret 1

What gives Victoria Secret the right to charge $17.00 for standard shipping within the US?? Thats highway robbery, I will never order from that company again.

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Votes on this review: 0 Helpful / 1 Funny / 13 Agree / 1 Disagree

sheripierre
12/05/2010

Victoria's Secret 1

I agree that the quality of Victoria's Secret's panties are HORRIBLE. I ordered $75 worth of panties and only 2 of them were ok. I ordered a Medium size and they were at least a Large, some even X-Large. Since I had already cut the labels and washed them I could not return. However I will contact customer service for a credit, because I can not wear them. Seriously, where do they get them from?? The manufacturer is doing a horrible job and I will never ever buy from VS again!!

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Votes on this review: 1 Helpful / 1 Funny / 10 Agree / 1 Disagree

Johana
12/02/2010

Victoria's Secret 3

I dont buy lingerie from Victorias Secret because the styles are not that great, I rather to by it from besame.com or other colombian companies that have amazing stuff with excellent quality. But I do love many of the clothes they sell and finally decided to order online a pair o sweat pants and a couple of tank tops, I thought that being such an expensive company they were going to ship my order very fast but it took them tree days to ship my things and is going to take other 7 days to be delivered, I rather to buy the same original items from Ebay sellers, brand new and for half of the price (even less) at lightning fast shipping and great service. I'm not cheap but VS sells many things way to expensive and gotta save money with the actual economy...

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FranFine
11/26/2010

Victoria's Secret 1

I bought two lace nighties and a comfy pair of jogging pants from VS three weeks ago.

Online they looked absolutely gorgeous but when I received the delivery I was shocked about the quality. The nighties had an awful chemical smell and retained it even after washing them twice! The jogging pants was of terrible cotton quality and had no proper seaming at the bottom of the legs! I can literally see it disintegrating in front of my inner eye.
VS definitively knows how to lur customers into their credit card trap. They must have a fantastic creative director for their website but in reality ... Shame I am living in the UK and sending things back for a refund would cost too much.

I won't buy again from this company!

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Votes on this review: 3 Helpful / 0 Funny / 7 Agree / 2 Disagree

jhee
11/25/2010

Victoria's Secret 1

Absolutely horrible quality in the panties and horrible customer service! I ordered some cotton panties online (ones I used to love and I order every year or so). Usually the panties are seamless and last a long time - used to be of great quality. The latest batch had a seam on the sides that promptly separated making gaping holes on the side of the panties. I called customer service to report this, and they said to pop them in an envelope and return them.

I gladly put sent them back only to find a few weeks later that I received a similar sized package back in my mailbox. I thought the company had replaced the defective merchandise. However, the panties in the package were the exact ones I had sent!!!!!!!!!!!!!!!!!!!!! A note was enclosed that said they could not accept the return "Due to excessive wear" - I had worn them for not even a month!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I called back to customer service and she said to "throw them away" and I would be credited. I still have not seen a credit on my statement nor received an email of apology. I will NEVER shop online again, via catalog, go near the store, or watch any stupid TV program promoting this company.

I suggest you boycott too - cheap quality - bad service - insulting behavior toward customers!

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Votes on this review: 4 Helpful / 0 Funny / 12 Agree / 5 Disagree

Rater57
11/25/2010

Victoria's Secret 1

I just got raped from an online order return. I ended up losing money once it was finalized. I will never order from them again. The clothes are cheap and fit awkwardly and the under wire of the bras start to poke out within a few months. The seems in the bathing suits I got last year were falling apart by day 2. I used to love this store. The look is great, but way over priced for the quality. I've never written a bad review for any company or product until now. I ended up losing almost $40 because of coupons and charges. And ended up paying about $150 for the one dress I kept. Never would have done that.

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Votes on this review: 2 Helpful / 0 Funny / 7 Agree / 5 Disagree

Pandas
11/15/2010

Victoria's Secret 3

Terrible. TERRIBLE! Okay, seriously...? Are all the people here who write about "good quality" from Victoria's Secret working for them? Quality is the most important thing to me, apparently, not so to Victoria's Secret. These are some of the worst quality bras I've ever encountered. The design's I don't like so much, but that's not the point.
Currently their prices have gone up to make each bra 48 dollars, for $48 dollars the quality should be great. The quality at Victoria's Secret is not even acceptable, seriously. I don't know how to describe it. Shoddy materials, swapmeet quality stitching, appliques and attachments fall off. Straps aren't always properly fitted, UNDERWIRES ALWAYS POP OUT. These bras do not last. Their panties? Atrocious looking teenager bulls*** that falls apart and fades in a short time. Even with the most diligent and careful treatment of their underwear it falls to pieces(the cotton stuff faster then the other cheap material crap). I had one VERY good bra from here, I believe they have discontinued this line, but it was the one that Tyra Banks was most seen modeling. It was for "fuller figured" and "bustier" women. It cost 50 dollars (this was years ago) has a great fit, lift and support, but no cute design.
The store itself is okay, employees have always been generally helpful. I like their lotions and shampoos. Their cosmetics line is acceptable. Their PINK line is passable (the clothes, not the underwear). The clothes online is TERRIBLE. Daylight robbery with these people. The reason they don't offer their clothing in store is because they know that no person in their right mind would pay those prices to wear RAGS. It's worse then their bras. Things are akwardly cut, and do not fit like they are supposed to. They never look like what they look like online, they look much more horrid and cheap.
If you like cheap quality clothing and lingerie that is sewn together by illegal factory workers and children in 3rd world countries, and is extremely overpriced (and HIDEOUS, but that's just my opinion) this is the store for you.

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Votes on this review: 4 Helpful / 1 Funny / 9 Agree / 4 Disagree

AshleeAnne
11/06/2010

Victoria's Secret 3

I actually REALLY like Victoria's Secret, they have really cute stuff and I get tons of coupons! The employees are extremely nice.. well most of them anyways.. I was at Victoria's Secret at Northpark Mall in Dallas the other day and they have the rudest manager EVER!!!!! Her name is RUTH ... I would highly suggest not speaking with her if you need a managers assistance, she is just beyond CRAZY and does not do her job professionally. She does not understand that a manager position is a professional job and she needs to act like a manager! another thing is that she has a tendency to yell at employees and CUSTOMERS ... who the heck does she think she is to treat someone thats bringing her business like that... I really LOVE this VS in particular, but after this experience i dont think I can handle seeing her again because something will happen and im going to end up yelling back at her!! I give the store a rating of 5 and I give RUTH a rating of negative infinity..... so overall about a 3!!!!

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Votes on this review: 0 Helpful / 4 Funny / 5 Agree / 1 Disagree

NIKINIKI
10/31/2010

Victoria's Secret 1

Victoria secret STEALS money off you credit card if you order on line from them…. I have placed an order four months ago… they sent me the wrong items….. When I called no apology no surprise on that.. They said they had to charge me to sent the right items to me and once I return their items they will refund me back for sending the wrong items to me… so I did what they said.. When I got the second order it was the wrong order…….. So called they said they had no reference to me talking to any one over the wrong order… at that point I realize I will not ever get the items I ordered so I asked if I can send them their stuff and they can refund me my money…. Soo I sent everything back and instead of getting the money back I have gotten another charge on my card…. every time I called to see what is going on I was asked to leave my number someone will call me back.. Never got a call….. The last person I talk to said I just have to be patient and wait… it has been 7 days not im waiting for a calll…. 150 out of pocket… and no swim suits to show for it………….

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Votes on this review: 3 Helpful / 0 Funny / 6 Agree / 4 Disagree

melissadel
10/29/2010

Victoria's Secret 5

5 stars (put your rating here! 1-5 )

I live in Alaska so I always order online, I have found their sizing to be accurate I have had to send back merchandise that perhaps I didn't like as much as on the model but I have also wore some of their clothing for up to 3 years before the elbow finally wore out. I love their bras and they fit correctly and some last only a year and others longer but that may just be because I have so few.... I have no complaints about shipping because I typically wait until I get an email that says free shipping today only or ship free with sweater purchase or free shipping on orders over $25 so no complaints. there even though I still pay 4.99 because I am in Alaska. I also have a coworker who orders everything from VS and she always looks fantastic so I love them have never had a problem with returns and and am proud to be a VIP angels card carrier.


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Votes on this review: 1 Helpful / 0 Funny / 4 Agree / 6 Disagree

alma031285
10/28/2010

Victoria's Secret 1

Victoria secret STEALS money off you credit card if you order on line from them…. I have placed an order four months ago… they sent me the wrong items….. When I called no apology no surprise on that.. They said they had to charge me to sent the right items to me and once I return their items they will refund me back for sending the wrong items to me… so I did what they said.. When I got the second order it was the wrong order…….. So called they said they had no reference to me talking to any one over the wrong order… at that point I realize I will not ever get the items I ordered so I asked if I can send them their stuff and they can refund me my money…. Soo I sent everything back and instead of getting the money back I have gotten another charge on my card…. every time I called to see what is going on I was asked to leave my number someone will call me back.. Never got a call….. The last person I talk to said I just have to be patient and wait… it has been 7 days not im waiting for a calll…. 150 out of pocket… and no swim suits to show for it………….

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Votes on this review: 0 Helpful / 0 Funny / 3 Agree / 5 Disagree

daphne13
10/25/2010

Victoria's Secret 1

I've bought several different items from Victoria's Secret.

First are two T-shirts, one T-shirt's fabric is very very thin and bad quality, I wonder if I can only wear it once, cause it looks like it's going to broke after I washed it.
The other T-shirt is ridiculous, I received it and it's BROKEN!!!!! I'm not kidding, it's really broken, you can see there's a lot of holes on that T-shirt, so I contact Victoria's Secret to ask if I can return it, they asked me a bunch of questions and REFUSED!!!!! They said I can't return it cause I live outside from United States and it'll cost the shipping problem, I'm not sure if it's the right thing, but my Victoria's Secret new T-shirt is really broken!(Anyone don't believe it or want to see the picture I'll be happy to show you the pic!) I can't believe that Victoria's Secret would send a broken shirt to their customer, I mean, it's one thing that they make such a low quality clothes, but didn't they check the clothes after the clothes are made, or didn't they see it's a broken shirt before they send it to the customer? Or do they just ignore it? And sell it to whatever unlucky customer and refuse to let the customer return it???
Next are five panties, their fabric are quite thin too, I washed it before I wear it, and the color faded, after I washed it like only twice, these panties looks like very old panties already.
Last is a tote from pink collection, I received it and it smells funny, so I gently hand-wash it, after the bag dry, it became so hard, and the fabric shrinked, and the color was white, but it became YELLOW!

I was interesting about buying their swimsuit, sleepwear and bras, but after this terrible experience: 1. bad quality 2. received a broken shirt 3. bad customer service, refuse to let me return a broken shirt. I guess I'm not going to buy anything from Victoria's Secret again. Oh and one more thing, is Victoria's Secret clothes can't be washed? Cause everything looks EVEN HORRIBLE after I washed it. It's just a sad and angry experience.

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Votes on this review: 1 Helpful / 0 Funny / 2 Agree / 3 Disagree

BeetleBee
10/21/2010

Victoria's Secret 1

So I cannot believe that there is a company that would actually turn down business! I had ordered over $500 worth of product and used their online coupon of purchase $500 worth of product and receive $150.00 off. In the end my purchase came out to over $400. I thought the order had gone in just fine, until the next day when i received a call from one of their online operators. She said she needed to talk to me about my purchase and asked me how I paid, what was the purpose of me purchasing the items. I explained that I send it out to family members, in which she told me that it "sounded fishy" and that she would have to talk to her supervisor. She came back with a response saying that they would have to cut the order down. I asked her if I would have the same issue if I were to walk into one of her stores and purchase the same items. She said that I wouldn't. Upon further questioning, the operator started to get agitated, and asked me if I wanted the order or not. I told her to cancel it. Bottom line: These idiots didn't want me to use their own coupon. Hell will be paid if they have the nerve to email me offers or a catalog.

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Votes on this review: 3 Helpful / 1 Funny / 4 Agree / 1 Disagree

jms56456
10/10/2010

Victoria's Secret 1

The merino wool sweater is trash, I bought something from walmart for $2 that is 100% better material

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Votes on this review: 0 Helpful / 0 Funny / 4 Agree / 2 Disagree

bbbarbara
10/04/2010

Victoria's Secret 1

Now i know why the clothes are so cheap, it's because they are cheap and tacky. I wasn't expecting who knows what, but I could have gone to a store, tried on the clothes and then spent approximately thr same amount of money. At least I would not have ended up with items that are too big that look 100% different ti what is being advertised. I actually went back to the site to check whether I had ordered different tops to the ones i was looking at, unfortunatel not.

I will never buy anything from the victoria secrets site again. It's a shame I cant put a "negative symbol" in front of the star, that's probably the only ay they will ever get 5

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Votes on this review: 3 Helpful / 0 Funny / 3 Agree / 3 Disagree

calisofresh
10/02/2010

Victoria's Secret 1

Horrible. I'm never happy with the stuff they send me because it's always different from how it's pictured in the book. It's cheap and never fits right. I'm very petite and small and their clothing is always TOO big. I found it humorous how one person said we were delusional if we were expecting exceptional service from a big company like VS. Are you serious? You're not delusional, just stupid. I expect BETTER service from a large company. They're only as successful as we make them. You say if I want better service I should go to a boutique and pay more? I don't know about you, but I work way too hard for my money to relentlessly spend $70 on a bra that's not worth a shit. If I don't find the quality and satisfaction I deserve from VS, you better believe I'll find it somewhere else for cheaper. $70 or $20 is WAY TOO MUCH to pay for crappy service and cheap merchandise. Besides, who ever heard of $18.99 to ship two already overpriced dresses? Outrageous! It's simply giving money away. And don't even think about returning anything because you can pretty much guarantee you're gonna get less then you paid, plus more shipping fees. Overall, I'm extremely dissatisfied with my VS experiences. They're dishonest about their policies, carry cheap products, have shitty service, and try to steal every penny from you that they can. NEVER AGAIN will they get my credit card number. To the person who called us delusional, you're an idiot. It's people like you that pointlessly blow money on stupid things and end up in debt to their eyeballs all because they had to have a bra because it’s for "the most important anatomy of a woman." What? Are you serious? It's uneducated, senseless consumers like yourself that cause the rest of us to have to put up with horrible, overpriced, cheap services. You're the reason they keep doing what they're doing because they know that no matter what price they put on it, no matter what quality they produce, and no matter how bad they screw you, you'll still buy it and keep coming back. It's most likely because you're too stupid to even realize you're getting a bad deal, assuming that because the tag says it's worth that, then it must be. As women, we love all the bells and whistles of looking and feeling good, but at the end of the day, it's still just a bra. A $70 overpriced, glued together bra. If you feel good about a purchase like that, then go ahead. But as for me, I make more intelligent decisions with my money. If VS is not willing to give me the value I insist on, someone else will, guaranteed. Just because they say it's worth that, doesn't make it so. It's only worth what the customer is willing to pay.

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Votes on this review: 1 Helpful / 0 Funny / 12 Agree / 5 Disagree

snowrose
10/02/2010

Victoria's Secret 1

This is a review of the clothing I bought from their online store.

For the money, their clothing is not worth it, and inaccurately pictured to boot.

Their essential tee boat neck seems to have a smooth neck online, but in person, there are strange fold-overs at the shoulders that ruin the design. And the cloth is cheap- it gets stretch marks at the arms and gets loose where it stretches.

Their essential scoop neck tees are thick and have a U neck instead of a well-rounded scoop.

Their essential v neck has a fat collar hem and you can see the stitching in the middle of the V.

Their colors are off when it comes to pants-
The wide leg Eva Fit pant in "bark" is not the dark brown online, but a weird construction paper brown. And the "black" of their wide leg Marisa Fit is a gray-black, not a true deep black.
To top it off, the pants have thick cloth that folds stiffly and gets nubby fast.

And the quality of their pants are inconsistent- I ordered two Marisa Fits and one was stiffer than the other (even worn and washed) and had different tags.

For the money, you can get better quality clothes at even Target.

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Votes on this review: 2 Helpful / 0 Funny / 8 Agree / 2 Disagree

sscz
10/01/2010

Victoria's Secret 1

I am very disappointed and distraught. I have been wearing Victoria Secret (VS) bras for the past 20 years. I loved the coverage and the quality they offered and did not think twice about spending the extra money. In 2005, VS came out with the IPEX bras, I bought every color at almost $50 each. I continued to buy the IPEX bras because of their comfort along with every other full coverage bra that was released. Last year (2009), I bought, as I usually do bras from their Semi Annual Sale in May/June and December. A part of my December purchase was an IPEX bra and "the Perfect bra." I wore these bras twice and they fell apart. The material used to cover the padding separated. I sent back the bras to VS and the returned them to me with a letter saying that the bras could not be exchanged or refunded because "they were excessively woren or laundered." I called VS and the customer representative who was kind enough to help, explained to me that what I experienced was procedure and instructed me to send back to bras to her attention and she will have a supervisor inspect the bras. I called VS again, and I was told that the bras were inspected and the decision was the bras were excessively laundered. In my state of shock, I said to the customer representative that I have not treated these bras any different from any other bras that I have had. She questioned me as to how I laundered my bras. I told her that the bras are placed in a lingerie bag, then in the machine. The bras are then removed at the end of the wash and airdried. Her response was, on VS bras instructions specifically say on the label to "handwash." VS sells lingerie bags [http://www.victoriassecret.com/ss/Satellite?Product ID=1265311601125&c=Page&cid=1265314664149&a; mp;pagename=vsdWrapper] for their "handwashed labeled" bras. Hypocrites! I waited until I received the bras for the second time and decided to compare them against the bras I bought in 2005. To my surprise, I discovered that VS altered the design of their bras. No longer were the bras stitched, they were glued! So for the same cost, customers are now purchasing an inferior version of the bras. Is this fair VS? Sacrificing quality and misleading the public all for the want of saving a few pennies in materials?

Very disappointed 20 year VS customer

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Votes on this review: 6 Helpful / 0 Funny / 7 Agree / 1 Disagree

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