Bell South Mobility

Awful experience. Always having items added to my account that I do not authorize. When I try to get the items off I still get charged for them. I got charged for AOL on my Bellsouth bill. I called Bellsouth and AOL. Still getting bill. I switch from AT&T; long distance to Bellsouth long distance. I wish I never had. My internet bill went up to $600 somehow it was on 919 area code instead of 910. I called Bellsouth and told them that I never had that trouble with AT&T.; They told me I was still responsible for the whole thing. The sad part is that they knew my bill is usually never that high. They finally wrote me when it got to $300. When that happen I changed the area code but when the finally bill came in it was still over $600. Sorry I ever switched.

Signal goes up and down you can set under a bellsouth tower and the signal will bounct fron 4 too 1 .every time you place a call when yoy have a strong signal it will bounce back andcut you off.It has got wourse since the change over

They have the worst customer service in the business. I have spoken with 4 different represenatives who said they would add me to my husband's account and it hasn't been done. I have been very kind in dealing with them but they will NOT have my business after my contract expries.

why should i have to sit on hold for 40 minutes just to be disconnected? I'm still on hold...

on 11/22/00,,i purchased a new nokia phone and set up an account with B.S.THE SALES PERSON WAS ALADY (# 161800 ) CHRISTINA POTTER...i cannot say enough nice things about christina..she was most cordial,,pleasent and helpfull.she was a true saint to me.since then,,she has called 3 times to inquire as to our satisfaction with BS.we love it,,we had sprint prior to this sale,,that was the most horrible experence i ever had..i only wish they could cloan christina and put one behind every regester in this country..please..dont lose her,,she is tribute to your name and reputation. with deep respect richard l.jackson #4078731363

The worst service I have ever had to deal with in the 40 years I have been alive!!! Terrilbe phone connection, 100.00 a month hidden charges on my bill, and terrible customer sevice people.

SUX!

I can't bear to watch the commercial where Nathan is in the dressing room. It is tasteless and crude and has absolutely no bearing on wireless communications. I think you money would be better spent on a better product and better, less rude, employees from what I read in the comments. I know that we would never consider using Bell South Mobility even though we are Bell South phone users. This commercial tops them all.

Bell South is one to avoid. They have rude sales people who are not willing to work with you to resolve problems that they caused. Their answer to everything is to contact customer service. Well, if you thought the sales people were bad, just get a load of customer service. The service is HORRIBLE!!!!! I am overcharged every month and deal with these rude people constantly. I can't wait for my contract to expire.

i can not stand my coverage or plan with bell south mobility and when i have tried to call and ask for help i have had to deal with VERY rude people! my phone will not pick up on the street i live,or near my job. it WILL pick up crystal clear in Rome, New York,& Newbern, North Carolina.but how often am i there? not very! the phone does not hold a charge worth a hoot! thank God my contract is up in 2 months. i will NEVER use bell south mobility again!!! i am the only person that i know that still has it and now i see why everybody else switched!!!!

I am offended by the Bell South Mobility comersial that shows "Nathan" in the dressing room, with the wife or mother stading outside commenting on how he can't have children. This add just leaves a bad taste in my mouth, it doesn't encourage me to want to do business with Bell South Mobility!

Bell Souths policy of "Soc Locking" the phone you BUY is terrible. Eventho you BUY the phone form BS you can NEVER use it again if it isnt on a BS account. In essence they (Bell South) still own the phone.If you want to change companies of move from the Bell South area you have to buy a new phone. The one you already bought from BS will not work.

When I received my phone and attempted to get activation, my phone was indicating I was roaming...therefore I did not approve activation until I could get the "roaming" taken care of. I spent at least 2 hours on the phone with support trying to "re-program" my phone to no avail. I was then advised to take my phone into a service center which I did...I was then advised to simply change my plan to the "superstate", which I did. This all took place approx 2 months from the time of recieving the phone. Two weeks after getting my phone activated (once the roaming was taken care of) I tried to use my phone and it had been disconnected...the financial service center said I was over 2 months past due on my bill even though it had only been activated for 2 weeks. The reason I was needing to use my phone is because my son was in a fishing tournament and my husband thought the weigh in was at 1:30 when it was 1:00...I had to call him to tell him, otherwise my son would miss out on possibly winning a mountain bike and be in the drawing for a fishing boat. Well, turns out, my son did have the biggest fish therefore winning the mountain bike, however, they missed the weigh in, plus, ony 35 names were in for the fishing boat drawing! I was told I had to pay the past due amount before the phone would be turned back on. I spent another 2 or so hours getting that mess straightend out! The persons that I spoke with acted as if they were doing me a favor by turning my phone on. My son lost his mountain bike and a chance at the fishing boat. Well, then a couple weeks later, I am in another city with my twins and neice and needed to call my husband, guess what...they turned it off again! I agreed for my billing to be combined with my home phone bill and they continued to NOT combine them therefore I was not even getting billed! Plus, the bill still was not past due! I again spent quite a bit of time getting this straightend out! My nerves by this time are shot from dealing with these people! Now, finally my bill is on my home phone bill...well, I pay my bill...guess what? Two days later my phone is cut off again! They now claim they had problems with their system and did not show where I had paid (thank goodness for keeping up with my reciept!). I am just sick of Bell South...

I had BellSouth Mobility for a year, and to be honest, I don't understand why anyone would stay with this plan when there are nationwide plans like Sprint and AT&T available. If you travel at all, your BellSouth charges will quickly go through the roof. I drove across the country recently, using my BellSouth phone sparingly to check messages and get work updates. My bill was nearly $500. Need I say more?