Telestial

Ordering this travel sim was easy, customer service staff were a delight to deal with. The cards arrived in rapid time, so far this card has exceeded my expectation, we travel next week and I have every confidence that it will be seamless for us. my family and friends are pleased to know they that its easy to keep in contact with us

Before I left for London, I spent 19 pounds for a Telestial prepaid SIM card for my unlocked Nokia phone. I also purchased 50pounds worth of prepaid airtime,"This particular SIM card came with a U.S. and U.K. phone number, so I was able to receive calls for free on the U.K. number

I did order One Rate International SIM card to call from Dominican Republic to US. I am Verizon customer and such call will cost me $1.99. Telestial offered $0.59 no connection fee. I did review almost every possible company and believe it is the lowest one. Product did arrive as promised (in 4 business days). SIM card came in perfect condition and start working with my global phone within seconds. I had a few questions and did call customer service. Customer service response time under 1 min (very impressive), knowledge level 5*. Can highly recommend use that company.
Yefim Burshteyn

The phone came very quickly, it was very easy to set up and works very well in the us. Will try it in Germany next week, looking forward to the big trip, glad to have a phone!!!

It was so easy to find the phone to order. It seems to be exactly what I need for my trip. The instructions for usage is easy to read and comprehend.

I'm so amazed as to how great efficient this organisation could be. I contacted them through a friend who has used their services and be hod within 1 day of contact I received my order the 2nd day and I tell you guys, this is awesome, I'm ready to hit the sky and keep in touch with my allies and family while away. Telestial Team, keep up the good work Guys. I wish my US number can work while I'm out of the country. I hope this will be taken on-board to ensure that I can at least receive call on my US line or possibly use it as my international line.

Quickly received my phone. Great rates. Responsive customer service.

Excellent rates, fast shipping, and great customer service. Perfect option for a short-term trip overseas.

Great option for international travel.

This is a review to earn some calling credit. I have started working with this phone for my trip to Central America. I hope to master it soon.

I just purchased the nano-sim international calling card from Telestial and so far I am really impressed. I received a US phone number and a Global phone number. I am traveling overseas soon and cant wait to use my iPhone during my travels. I tried to use the phone with my US number and I worked great. It was perfectly clear and did not have any static or anything hindering my calling experience. So far so good with this sim card. I will definitely recomend this sim to everyone.

I was looking for an International Sim card for my iPhone to use it for my international travel; however, since I had never purchased one before, I was skeptical with regards to buying online. During my research, it became very clear that not only does Telestial have a great reputation, they are the best deal without any risk! I took the plunge and am glad I did. I followed the instructions, and was glad to learn that it does work. Thanks so much, Telestial; I will definitely spread the word!

Great customer service and very straightforward. Detailed instructions and very very easy to use. Other providers can be difficult to use, but I can definitely say that I'd recommend Telestial to any friends and family because they were so easy to use, and very easy to get in touch with in case I had any questions! In just a few words, I'd sum it all up: great customer service.

We bought the Economy Plus Pack on line. It arrived in a very few days. After setting it up fairly quickly, we placed and received calls and texts at home to test it out. After we got to London, we had a problem dialing out because we did not understand what numbers to dial. After a quick call to the pleasant person at customer service we used it in the U.K., Portugal, and the Bahamas. It is a wonderful phone and service that we will use in the future.

I will be travelling to St. Marten purchase was easy, set up simple. Customer Service was excellent very happy'

Although I don't travel overseas that frequently, I have used their service since 2009. Yes, the global roaming rate is not cheap, but the service is dependable. I have just decided and bought their dual SIM card phone and to use it not just internationally but also domestically.

I decided to have GSM phone and service and elected AT&T as local provider. Amazingly, AT&T doesn't have dual SIM phone. And by the way, Telestial's phones are competitively priced. What is more, the Customer Service is excellent. I had called them many times over the years, there was always someone there 24/7 who could answer my questions expertly, fast and to the point. Any of those big carriers is not anywhere close.

Traveling to Europe and found Telestial sim card for my Nexus 4. Quick delivery, simple to setup and very reasonable voice and data rates for the countries I'm visiting. Highly recommend this product.

Great customer service with people that are willing to help and explain. Sometimes hard to understand the different costs for service in varied countries- but always available through the internet... sometimes hard when you don't have internet.

Good coverage, and easy enough to get going without knowing much!

Great cell phone service for international travel!

Great prices and easy to use when traveling. Did not have any issues with the except for once where the voice disappeared while talking. Seemed to be due to a flooded Network (called from NZ two years ago to Denmark)

I had a great experience with my telestial phone service in London, it worked great, & the customer service to help me get it to work properly was awesome!

Very easy to set up. Works well with BOTH my unlocked phones (I have a Blackberry Bold and a basic Sony Ericsson.) I have used my SIM in the U.S., China, and Thailand, and I'm pleased with the service in all three places!

Easy to purchase and someone answers their phone and is eager to answer questions. Shipping was quick and set up was easy, as is adding credit. For roaming in Europe, it can't be beat.

Telestial was very knowledgeable and helpful. They provide a great service at a great price. What else can you ask for?

This is an excellent service for travelers.

Telestial was recommended to me by a co-worker. It was easy to activate and set up. Great alternative to carrier's overpriced international rates.

Just got my phone and sim card. It is easy to use. Included U.S. number makes it very convenient to use as a loaner for friends and relatives from other countries. However, there were 2 problems: 1) The phone somehow was configured at the factory to divert call to some unknown number; and 2) I was not getting text messages on my phone but they were on the account website.

Just received and have tried out my phone and sim card service. Works great, we are very pleased. And the ease of the entire system is admirable. Plus it will work basically wherever we travel, what a plus. Thanks Telestial for transforming a nightmare of confusion into simplicity that even a retired person can grasp.

I received the sim card in a timely fashion. I made a mistake with entering the PIN and got my account stuck for a little while. I emailed customer support. Then I noticed a support number to call. I got a human right away!!! He fixed the issue for me. Then I checked my email and there was already a reply there with a way to unstick my account. Great customer service!

Both the UK and US numbers work fine. I was testing in US before heading to Japan.

Best part: I don't have to keep buying sim cards. The US number will last as long as you make a call every two months. And it works in almost any country. The UK number lasts even longer without calls but I don't remember how long. Something like 15 months.

Hi,

I was given a chance to go on a business trip to UK for four days. I was so happy, but then this dark cloud hit me. I can't call home, U.S my clients, my business all gone. OH!! NO!!!

So I started my Google search for an International SIM card, I landed on Telestial. what really really hooked me was the prompt customer service no pushing numbers, no waiting in long endless ques, above all they are so courteous.

Thanks guys you made my life so easy and you have calmed me down.

Phone arrived on time, and in good condition. Great to have a local US number and a local EU number.

The web site was very easy to follow and provided great explanations.
When I called customer service they were equally helpful and I did not have to wait long for a representative.

GREAT!!

Ordered a low cost international phone and SIM card. Both arrived on time delivered by FedEx.
I had a couple of questions prior to ordering. Almost no waiting to get through and the service rep was very helpful answering my questions and made several helpful suggestions how we can use the phone in Mexico next year.
We leave in two days.
Bought a similar phone about five years ago for a trip to the UK and Ireland. The phone worked fine and my kids used it in Europe several years later.

just got the sim, so far, so good here in US. Not overseas yet.

So far this service has been "Good." I received my SIM card in the promised shipping time, and activation was a breeze. I've been in Spain for a few days now, and the only issue I've had is: whenever I try to call my partner on his American # while he's here in Spain, it never goes through. So, I've had to use my American phone to contact him. I've had no issue calling American #s in the States. If this were not an issue, I would give 5 stars.

Scott

I haven't used the cell phone yet as my twin sister and I don't head out of the country until January. I am pleased with the fast shipping that I got and the easy to understand process of setting up the phone. I'm about to test the US phone number that I enabled to make sure everything is in working order. Thank you so much for making this process an easy one!


Julie Seeley

I needed a additional SIM card to be used in US and Canada, while traveling, but also maintaining the same number, without need for monthly subscription. Telestial provided excellent pre-paid solution. i have ability to use my dedicated UK and US numbers on the same sim and keep them without need to pay expensive subscriptions.

In addition all txts are free on my UK number and US is regular local charges. Order process was smooth, SIM card arrived in 2 days and it was activated in time. Process is relatively simple, needs some engagement, but unbeaten value.

So far, everything that was advertised, it worked, very happy!

Came quickly, easy to set up. Tested it by calling another phone and it was amazingly clear despite the background noise. I had the tv on rather loud and the voice came through clearly without background noise. I was impressed. I haven't actually traveled with it yet. I bought the plus package. We'll see in a few weeks!

We purchased an international sim card for our upcoming trip to the middle east and Europe. It arrived quickly and the customer service we received both before and after the purchase was top notch.

While we both have iPhones, we decided to put the sim card into our tiny little old flip phone to avoid the possibility of any unwanted data roaming charges. It is also a lot easier to carry around while hiking around strange cities.

Looking forward to new cities and countries.

Telestial sent me the sim card quickly and easily and it was great.

Telestial made it all easy for this user - a person who's last trip overseas was in 1999. The phone arrived on-time and in good shape, customer service was able to answer any and all of my questions (mostly related to adding minutes), and their user guides were easy to follow. I especially liked that you could check your balance by entering a 3-digit code. I feel prepped and ready for my upcoming trip to Greece!

Product arrived quickly. Customer service was very helpful and it was easy to set up, with lots of options for recharging the account. Comes with extensive, easy to understand instructions.

absolute bargain, bought in UK ready for trip to USA & Mexico, fast delivery to my house easy to set up and forward calls to the (UK +44) number, so no rip off international call charges.

Excellent call charges back home from the US (9c), way better than trying to use VIOP or SKYP, on a proper network.

wish my UK phone number was so cheap.

Just got this phone and haven't used it yet, but I am very impressed with how quickly it came, so I'm giving it a 4 star rating right now! I ordered on a weekend evening and the following Monday was a holiday but it was still here by Tuesday! It looks simple and easy to use, which is what I was looking for. I would love to have been able to get a data package and android phone, but didn't feel like spending the money. This phone seems like it will be great for the money paid!

I am sending this phone overseas to my husband who is deployed with the military. Though it doesn't help us with being able to Skype, I am hoping that it will be user friendly so that he can at least call home whenever he would like or only has a couple of minutes, without having to worry about going to wait in line for the public phones!

Thank you for the quickness and ease so far! I will be sure to come back and update or post another review if there are any drastic changes in opinion for the product, whether good or bad.

Thanks,
Tiffany

The Pros

I phoned customer service and the guy who served me was very patient. He took the time to explain everything that was not clear.

My phone arrived promptly and it seems to be great quality. I took it to T-Mobile to get a SIM card. The guy who served me there was impressed by the fact that it had dual SIM card slots. His cousin travels frequently and needs a phone like this. I was happy to refer him and his cousin to Telestial.

The Cons

One concern with my phone (I have the JT XL) is that I have to keep turning it off and on to get cell coverage where I live. The same thing happens to the wi-fii coverage. It cuts off and I have to restart it to connect to the Internet. My router is working perfectly with my iPad and laptops, so I don't think that's it.

I will contact Telestial and ask them about this.

The second thing, while it is definitely less expansive than roaming with most carriers (like AT&T, Sprint & Verizon), I found one carrier for less. T-Mobile has an international plan that is just 20 cents a minute for receiving and phoning in over 100 countries. Wi-Fi coverage is free, also. It starts October 20, 2013 and you are billed after you use the airtime (not in advance). They offer a convenient month-to-month contract also.

All in all, I would definitely recommend Telestial to my friends, clients and the hundreds of other travelers I meet.

Thanks for a great service,

Rhonda

So far I am happy with Telestial. It is very easy to use and arrived here in time for me (I got the 2 day shipping option due to a rush). Also customer service is very friendly and helpful.

geat customer service- they have all the information for you - very very helpful

Just ordered a sim card from Telestial and it arrived in just a few days. Customer Service is very helpful on the phone.

very good nancy

Easy website, nice discounts. Instructions and activation easy to do.